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Your most pressing issue however, appears to be poor resource management. While it is obviously important to gather resources, it's also equally important to research and expand your city, so that you can stockpile resources essential for long-term survival.
No matter what resource, you have basic storage at the center of your city but there's a limit to what it can store of each resource.
- In order to stockpile more, you must build "Resource Depot" and select which resource you wish for it to store. Evidently it's ideal to research and build "Large Resource Depots" to stockpile even more resources.
When using Coal Thumpers, you can assign workers to collect the coals from the coal pile that builds up or more ideally build gathering posts that offer the workers more shelter against the cold.
- The Coal Thumpers will notify you when the coal pile is full. Until you've gathered the coals, the Coal Thumper will not continue to thump coals.
- If you do not have available storage to stockpile coals, then you can not continue to gather more coal through Coal Thumpers, Coal mines or Charcoal Kilns until you either deplete your supplies of coals or built more Depots.
A coal thumper produce a pile of coal that you ahve to harvest like the initial coal piles or preferably with a gathering post.
They won't work if the conditions are bad. If you select the buildings you can see the temperatures. When the work places are cold, it will affect their health and if it's too cold, they will refuse to work. Researching Insulation, heaters, steam hubs and generator upgrades is paramount to avoid deterioration of health and decrease risk of frostbites.
The people "keep crying" because you haven't improved their working conditions. It's a handy little feature, to notify you so you can take proper actions to ensure the continuation of resource gathering. A similar feature will notify you of their housing by informing you that they have become ill and unable to join the workforce until they've been healed or received prosthetics limbs.
You can think of the people as a resource since without them, production and resource gathering will be affected. If you do not tend to their needs and prove to be an inept leader, then they will overthrow you.
Then you need to anticipate the people's desires and plan ahead accordingly. Improve the resource income by either building more of them or upgrading the existing buildings. When you upgrade a building you improve the base income for the building and the insulation for the workers.
You can also use automatons to work in buildings that are far too cold for your general workforce to do so as long as you have a place for them to refuel.
Here take a look at the fan wiki site that is full of the information you are lacking.
https://frostpunk.fandom.com/wiki
Good luck
You can't just play it by the ear and if you would perhaps pay more attention to the instructions you receive in-game and the tips provided by the game, then you'll increase your understanding of what's going on, what you have to do and how to do it.
You can't murder people at your whim, specifically, but several decisions can lead to individual or numerous deaths. You can deny accepting refugees; which means they die. You can fail to convince the Londoners to stay; leaving means they'll die. Some laws will also increase death rates or risk of death, particularly the more extreme laws.
If you don't improve healthcare and if you keep neglecting working and housing conditions, you will lose your workforce. While taking in additional refugees and especially the infirmed, may prove challenging when your infrastructure isn't equipped to handle them, manpower actually is essential to survival. Even though more people means more mouths to feed, you'll need as many as you can get to gather enough wood, iron and coals.
Just started this game yesterday and same thing happened to me yesterday until i noticed,
the coal thumper was "full" because i had no people actually "harvesting" the coal piles "BEHIND" the thumper!
I didn't see the coal piles at all until i turned my cam with Q/E
Basically you just need the 1-2 gather thingies next to the thumper,
so that the coal piles generated get harvested.
The thumper makes coal piles but does not gather coal :)