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It's not easy to start with but after restarts, plenty of saves and learning from mistakes along the way you will gradually get the hang of it.
Good Luck!!
Medical tents can help make sick people better, but their slow and can't hold a lot of people. Infirmaries are what you want to keep people alive. Medical tents are medics to infirmaries doctors and as the old saying goes "What's the difference? Well, a doctor cures people. A medic just makes them more comfortable...while they die."
When trying to plan out your city, remember that the infirmary is both one square/space wider and longer then the tent, if you want to put them in the same locations when you replace one with the other.
As much as my past self wishes they could disagree, the Extra Beds law beats the Food For The Sick law. Hands down.
When you start, build a workshop asap. Then start researching the resource buildings (sawmill and steelworks mainly. A coal thumper can be put off, you be better waiting for a coal mine). The resource piles are a trap (with one technical exception*), only gather from them if their in the way of where you want to build and/or you have extra people to go gather from them that aren't working somewhere else.
Early game most problems will be not enough resources to build what you need. The resource piles do not help make the problem go away as you just can't gather from them fast enough for that.
Also as soon as you can, build gathering posts for anyone that is going after the piles.
*That technical exception is coal. Early game you don't need a lot and a single gathering post by two or more coal piles should see you get enough coal in until you can get a coal mine. At least so long as you don't overdo it with heaters and steamhubs.
Don't build houses. Hear me out here! Wait a day or two to make any, then build them all in, more or less, one go after your people ask you to make them. You can get a free early game hope boost this way.
Don't build a cook house right away. Your people (on the standard difficulty the game starts you on) can go about 3-4 days without food, this should give you long enough to get either the soup or sawdust meals law so you can make what food you start with and any more you gather go further.
Ideally providing as much info as possible on what your doing also including screens of your city law and tech trees to give people an idea of what your issue might be and the best way to address it.
I curious to your explanation of why that is? A steam coal mine only produces 600 per day (without any efficiency boosts), whereas a steam coal thumper produces 1190 per day... Sure you have to have employees gather the product either manually or a Gathering Post, but done right thumpers are far more efficient than miners based on my last 5 hours in endless mode...
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To OP, my number one suggestion would be to make HOUSING near the inner circles as close to the generator as possible. Reasons being:
1) generator range is extremely limited even when researched to range 4
2) even with range boosts, heating houses outside of the first 4 circles / blocks of the generator is far less efficient than heating those within the first four circles
3) non-housing buildings can be researched a lot further than housing can (heaters, insulation, etc), to make them better for thermal capacities.
4) Tying 1 thru 3 together, steam hubs will supply the same heat as the generator (granted, at more coal consumption); HOWEVER, you can program hubs to run any of the shift options (0800-1800; 0600-2000; 24 hour). This makes it so you can heat workplaces to the point your people aren't getting sick, but ONLY during the actual work day. So in conjuction of wasting less crucial space surrounding the generator, you can optimize buildings that aren't housing to be more efficient.
I would add the medical buildings, research buildings, and cooking huts to the 5th thru 8th ring (they take 3 blocks vs housings 2 blocks).
Emphasizing another post, sink research into resource gathering before anything else (I would honestly do it even before the beacon). Supplies are EXTREMELY limited without them. I particularly would go for wall drill, steel works, coal thumpers, hothouse first (not necessarily in that order).
All of that advice was clearly built around the early game (well, that and trying to keep the OPs people alive). No steam anythings, let alone a steam coal thumper.
Numbers wise, a coal thumper can make 560 coal per day, but only if there's the full 10 people in it. This is about enough for two gathering posts to collect, but that's another 20 people between the two.
That's 30 people in total. Chances are you aren't going to have that many people spare just for gathering far more coal than is needed in the early game.
A coal mine on the other makes only 240 coal. But only needs ten people to do so and early game you don't need all that much of the stuff.
When expanding and the need for coal expands with it, then you will likely have both the people spare as well as the need for thumpers.
Fair enough. Gross negligence on my part. LOL