Save Files won't load

[Arwii]

Hey I have this problem,
I played Frostpunk for several hours and then when I wanted to load my save file, black screen showed up, like as it is loading, but nothing was happening. So I clicked the screen and ithe game crashed.
I opened the game again and I had to start NEW game. After few hours playing I saved the game and exited to the main menu and tried to load the save file and the black screen was there again and nothing was happening.
Can someone help me figure this out please?

[ElDuderino]

Try deactivating Steam cloud sync for this game. I have it deactivated for all games after having the same issue with another game. I haven't lost a save on this game yet...

[SeriousCCIE]

i wish mine would disable. i unchecked the box and it syncs anyway. and these save games are so big I'm pondering just deleting the game and forgetting about it steam's preferences work right.

it's grayed out, but still syncs. so annoying.

yeah so I just deleted all of my save games. I wiped out the entire folder.

grayed out info went from like 1.2 gigs of data im not supposed to be syncing to 0.

restarted game, it recreated the folders and is syncing.

why oh why can't this be disabled

--

even write protecting the remote folder does nothing. is there a way to just get it to save locally? I mean I have steam cloud disabled globally and this game doesnt have it checked. yet it continues to sync even if I erase all save games and all progress, like if I never played before and can't play the scenarios I completed, all gone.

and yet it still saves new games into the remote folder's saves sub folder and syncs them. at 30MB and my having a 1mb upload speed, this is heinously terrible that my preferences are not honored despite the menus and stuff suggesting none of that cloud stuff is enabled.

bah

[kremstoin]

Same with me!
I just played for a solid hour, saving on different files to be able to go back. I wanted to load a file I had made just 10 minutes prior and it crashed!
When i booted the game back up again all my saves were gone! (Not counting the very first one I made within seconds of starting the campaign)

[GreyGhost]

I have same problem. I played for 4 hours, manualy saved the game and the next day when I started the game, the safe wasnt there, I had to start new game, saved it again and the saved was deleted later again, I dont know what to do but as it is, the game cant be played.

[aleksander.w]

Hi!

Please contact our Player Support using the contact form HERE [11bitstudios.com] and let them know about the issues you are experiencing.

You can also check the troubleshooting steps listed on the page and if they will not help please, create a DxDiag and Console Output files and attach them to the report. You can find steps for creating the files on the Support Site as well.

I wish you a great day!