Graphics Card Not Supported?

[Soccer_Fan007]

When I try to start the game, it says that my "graphics card is not on the list of supported items" and I can't start the game. My computer is only a year old and I know this game is much older. Is there any way to fix this?

[Harcon]

What is your graphics card specs? this would be very helpfull?

[Soccer_Fan007]

Intel(R) HD Graphics 4000

[tjsupernova]

Same problem here.

[YujoKameida]

im getting this isuue with my desktop with a 560 GTX... the game starts but in atiny as hell window.. id love to be able to play this game properlly

[CynSys | Platius Cyndar]

i have this problem to and i got a geforce 860 so... maybe the game is so old that today´s graphic cards aren´t supported anymore because they are "to new" ?

[dj_moyer]

Going necro pretty hard this time... but...
If you are on a laptop (particularly one with two GPU cards) the Intel HD chips are garbage for gaming. It isn't strong enough for new games, and it doesn't have support for older drivers needed for old games. It's meant for watching Netflix, checking email, typing up a report in MS Word, and that's about all.
I was running a Intel HD / NVidia 680 up until two years ago when it finally gave up and died. It turns out that NVidia has a set of "retro" drivers and a few related folders that you need to download and install IN A SPECIFIC LOCATION OUTSIDE OF THE STEAM FOLDER in order to make older games like Genesis Rising run. Sorry but I cannot remember the specific details of that necessary setup... go to the NVidia support page and ask them. Tell them you are running Steam games that are more than 3 years old and need a set of legacy drivers and folders to run the older programs.

[dj_moyer]

What happened was recently (2 or 3 years ago) NVidia updated their Windows driver file structures to make it a little more efficient and less cluttered, and this resulted in the removal of a handful of the old folders. They were thinking "nobody will need these anymore" but they were wrong because the older games are hard-coded to look for those specific folders instead of the updated locations. NVidia was just too lazy to put those folders back into the newer updates so the problem still exists.

I'm not sure if Intel or other GPUs have a similar problem or not, this is specific to NVidia as far as I know.

[Androgos]

so no chance it will work on nvidia cards?

[makemap]

Originally posted by Androgos:

so no chance it will work on nvidia cards?

I got the same message using Nvidia GTX 1050ti. I have two graphics cards, the intergrate Intel and the Nvidia.

I have found how to fix it for Nvidia card. I open Nvidia control Panel. Click "Manage 3D Setting" and added Genesis Risng on the 3D setting. I had change "select the preferred graphic processor for this program" from "Use global setting" to "High performance Nvidia Processor".

It no longer gives me the message that the graphic card is unsupported.