Geometry Dash not running on Windows 10 FIXED - Deprecated Post

[Eastman51]

--The OP has stopped replying to this guide. You can read it over and try any of these potential fixes to see if they help, but replies will no longer be answered, sorry. If these steps don't fix your problem you may need to contact the developer for further assistance on the issue. --

Can you run GD on your Windows 10 machine? If you answer to that question was no, then you've come to the right place. This post is mainly geared towards those with HP computers that have AMD chips and drivers, however this fix may still work for you. Now, many common fixes to this libcocos2.dll stack overflow error are just simply to change compatibility to win98 or win95 (which is stupid in my opinion since they are lower than the min OS, but whatever) and you should definitely try this fix before you continue as it may fix it just fine. However, some PC's may still not run GD after trying this, you likely have an HP with AMD chips and drivers. If this is the case, make sure that ALL your AMD drivers are up to date (GPU, Catalyst, BIOS, etc), and try again. If it still does not work, follow these steps:
1. Navigate to the control panel and click on System and Security
2. Find/Scroll down to the Administrative tools link
3. Open the Computer Management Application
4. Click on Device Manager
5. Go down to Monitors and extend the menu to find Generic PnP Monitor
6. Right click the PnP monitor and click uninstall
7. Go back to the top of the window and click "Refresh Hardware Changes"
8. Generic PnP Monitor Should now be reinstalled. Try Opening GD again and it should open
If you do this, chances are your brightness keys on the kyboard (generally f2 and f3) will also function properly again! So that is a plus. Leave a comment if nothing in this post helped, and I wil try to find a solution to your problem. (P.S. running as Administrator could fix it too!)

Update 1:
Not all computers have a "Generic PnP Monitor" installed, usually only laptops. If you have a desktop then the monitor installed will be the name/model number of the monitor/monitors you have connected. To try the monitor reinstall fix, you have to uninstall and reinstall the monitor you plan to use with GD (which has to be the primary display, set in the settings application, as GD does not have the ability to run on a monitor other than that one). I also know that many people don't have pure AMD hardware, or HP computers, which has made this guide useless... However, if you have an Intel CPU, it should not affect wether the game runs or not, same goes with AMD CPUs. The actual issue itself is a compatibility problem with one of three things:
1. Windows 10 and its runtime environment
2. Your monitor
3. GD itself

As far as GPU drivers go, you will probably be perfectly fine. But as a general rule of thumb, try to run drivers designed for you operating system (don't run Win10 drivers on Win7 or vice versa). If you ARE running a win10 driver in win10 or whatever, then its your GPU and its drivers (possibly, all other fixes mentioned may fix it just fine). If you have an AMD or Nvidia try setting up a application profile in the graphics driver control panel for GD and scaling back some of the options (moslty anti-aliasing and anistropic filtering as they are more for 3d games with depth perception). If you have Intel HD Graphics, you will have to manually turn off these settings across the board (though if you are trying to play other games on Intel HD, you'll want these off anyways to boost performance).

You could try to disable/pause your anti-virus/anti-malware temporarily to see if there is a conflict.

If you have an overclock (to GPU, CPU, possibly RAM) you could try to revert the overclock and try to run the game without it. Overclocks can sometimes cause issues, particularly where applications, drivers, or the entire PC crash.

As a general rule, make sure your graphics drivers are up to date. If they are up to date, you can try to clean install them. The best way to do this is to download DDU, which will fully and completely uninstall your current drivers. After you reboot back into Windows, install the latest version of the driver. You may also perform a clean install of Windows (you can find the ISO on Microsoft's website, they also have a bootable USB creation tool).

[Owyn]

Първоначално публикувано от Eastman51:

Can you run GD on your Windows 10 machine? If you answer to that question was no, then you've come to the right place. This post is mainly geared towards those with HP computers that have AMD chips and drivers, however this fix may still work for you. Now, many common fixes to this libcocos2.dll stack overflow error are just simply to change compatibility to win98 or win95 (which is stupid in my opinion since they are lower than the min OS, but whatever) and you should definetely try this fix before you continue as it may fix it just fine. However, some PC's may still not run GD after trying this, you likely have an HP with AMD chips and drivers. If this is the case, make sure that ALL your AMD drivers are up to date (GPU, Catalyst, BIOS, etc), and try again. If it still does not work, follow these steps:
1. Navigate to the control panel and click on System and Security
2. Find/Scroll down to the Administrative tools link
3. Open the Computer Management Application
4. Click on Device Manager
5. Go down to Monitors and extend the menu to find Generic PnP Monitor
6. Right click the PnP monitor and click uninstall
7. Go back to the top of the window and click "Refresh Hardware Changes"
8. Generic PnP Monitor Should now be reinstalled. Try Opening GD again and it should open
If you do this, chances are your brightness keys on the kyboard (generally f2 and f3) will also function properly again! So that is a plus. Leave a comment if nothing in this post helped, and I wil try to find a solution to your problem. (P.S. running as Administrator could fix it too!)

Update 1:
Not all computers have a "Generic PnP Monitor" installed, usually only laptops. If you have a desktop then the monitor installed will be the name/model number of the monitor/monitors you have connected. To try the monitor reinstall fix, you have to uninstall and reinstall the monitor you plan to use with GD (which has to be the primary display, set in the settings application, as GD does not have the ability to run on a monitor other than that one). I also know that many people don't have pure AMD hardware, or HP computers, which has made this guide useless... However, if you have an Intel CPU, it should not affect wether the game runs or not, same goes with AMD CPUs. The actual issue itself is a compatibility problem with 4 things:
1. Windows 10 and its runtime environment
2. Whatever graphics card/coprocessor you are using (Intel HD graphics, AMD Radeon HD integrated, Nvidia dedicated GPU, AMD Radeon dedicated GPU) and its currently installed drivers (regardless of wether or not they are out of date)
3. Whatever monitor you are using and its method of connecting to the PC (I have found this to be actually fairly important in troubleshooting this. Double check what kind of cable you are using, if you have a laptop just mention that instead of an "unknown" cable.)
4. GD itself and its compatibility with the Windows Runtime Environment

So, if none of the steps I have listed above work, then you can, and probably should if you want to play, ask me below. However, there are people who simply say: "it doesn't work help!" And, if you say that I actually can't help you. You have to tell me what is actually happening, and what hardware configuration you have. Here is an example of what you should do if you need further help:
"My game still does not work properly (if at all). Steam says it is running but it does not appear and then Steam says it is no longer running (this would be the libcocos2.dll stack overflow mentioned above, but you could put whatever your specific problem is here). Here's my PC setup:
1. HP 2310m widescreen LCD monitor connected via HDMI
2. AMD Radeon HD ___ integrated graphics (___ meaning 'blank' which would be reserved for your specific model number).
3. Windows 10 with DX 12 (you should check to see what DirectX version you are running, if it says 12, this is due to Windows over riding previous installations of DX. Which should not cause problems since Windows usually auto configs DX to run in compatibility mode for whatever version is needed, however, GD does not work with Windows 10 properly so you need to manually download and install dx 9)"
You have no need to mention CPU model or how much RAM you have, since just about any CPU ever made can run GD and all modern PC's have at least 4 GB RAM (plenty more than you need for GD).

Once you have checked what kind of cable you are using, you may need to do a few things:
HDMI - you should have no issues if windows and DX behave properly.
DVI-D/DVI - you may have some issues as DVI is a slower form of digital transfer than HDMI, but they are quite similar so it should be ok.
VGA - Probably going to need to try the monitor reinstall fix. VGA is analog video and hasn't really been used since the early Vista days.( so GD, being a modern application is better configured to DVI or HDMI, and you could also try swapping cables if possible). If you have vista or 7, this might not affect you at all.
Laptop - your LCD is directly connected to GPU via some strange little paper thing and the LCD is titled Generic PnP, the monitor reinstall should work if you have a laptop with proper drivers.

As far as gpu drivers go, you will probably be perfectly fine. But as a general rule of thumb, try to run drivers designed for you operating system (don't run Win10 drivers on Win7 or vice versa). If you ARE running a win10 driver in win10 or whatever, then its your GPU and its drivers (possibly, all other fixes mentioned may fix it just fine). If you have an AMD or Nvidia try setting up a application profile in the graphics driver control panel for GD and scaling back some of the options (moslty anti-aliasing and anistropic filtering as they are more for 3d games with depth perception). If you have Intel HD Graphics, you will have to manually turn off these settings across the board (though if you are trying to play other games on Intel HD, you'll want these off anyways to boost performance).

Also, I just thought of this, since GD can download songs and levels it needs access to the internet. If you have an antivirus installed (your an idiot if you don't) make sure GD is in the 'allowed' list or try disabling the antivirus temporarily and running it.

The final issue I can think of, which unfortunately is pretty difficult or impossible to fix: your motherboard just doesn't work well with what GD wants. Also, a last ditch solution you could try is reinstalling Windows 10 itself (which can be done from the Settings application). If you try a reinstall make sure you select the one that lets you keep your files (this method does uninstall and delete all traces of installed applications (such as GD and Steam) and you'll have to reinstall them, but it will also fix any inherent issues your OS may have and you won't lose any music or photos stored on your hard drive.) A new, potential fix I may have uncovered recently; If you have a dedicated/external GPU, try re-flashing your BIOS. This should clear up misconceptions about display adapters within your computer.

Sorry if it's a little confusing, this is the best I can do to explain it and try to help. If you struggle with computer terms, I struggle with explaining in leman's terms, so you'll just have to deal with it... Again, follow the example above if you need more help, and I'll try my best to troubleshoot it.

Hello, I just go a new Cybertron computer with AMD FX processor, 8gb ram, and AMD Radeon R7 240 graphics card with Windows 10. My old computer had Windows 8. Geometry Dash launches fine but crashes after about 20-30 seconds. Everything I have read and I spoke with Microsoft is that Windows 10 does not like the old Windows 8 files and that I cannot use my old data on the new computer. I have tried everything you mentioned above and it still doesn't work. My next step is to find somewhere that sells Windows 8 so I can install that on this new computer or return it all together. If you have any suggestions they would be greatly appreciated.
Thank you

[Eastman51]

Първоначално публикувано от batmaster516:

Hello, I just go a new Cybertron computer with AMD FX processor, 8gb ram, and AMD Radeon R7 240 graphics card with Windows 10. My old computer had Windows 8. Geometry Dash launches fine but crashes after about 20-30 seconds. Everything I have read and I spoke with Microsoft is that Windows 10 does not like the old Windows 8 files and that I cannot use my old data on the new computer. I have tried everything you mentioned above and it still doesn't work. My next step is to find somewhere that sells Windows 8 so I can install that on this new computer or return it all together. If you have any suggestions they would be greatly appreciated.
Thank you

If Microsoft is saying that your Win8 files aren't backwards compatible with Win7, then you should try redownloading the game now that you are on Win7. If you have tried that and it does not work, don't get Win8. If you feel the need to upgrade to a newer OS, try to get Windows 10, its better and faster than 8. However, the PC you bought is significantly out of date, AMD FX has been replaced by AMD Ryzen. The R7 240 has also been surpased by the RX 480 (until AMD Polaris GPUs release, hopefully, before then end of the year). The biggest red flag on the system is that it came preloaded with Win7. If I were you, I'd try to return the system and get a newer PC running Win10 for an equivilant (or if possible slightly above) the price of that system. If a newer system costs more, it would also give you some future proofing so that you wouldn't need to buy a new PC (or do some significant upgrades to that one) in a year or so.

Here's some recomendations for relatively similar priced Ryzen CPU systems equipped with a GTX 1050 (the modern Nvidia budget card):
https://www.newegg.com/Product/Product.aspx?Item=9SIABFS5NZ1961
https://www.newegg.com/Product/Product.aspx?Item=N82E16883230219
Here's a slightly cheaper PC (which has a GTX 970, which was a pretty good card before the 10 series GPUs, and should last you):
https://www.newegg.com/Product/Product.aspx?Item=9SIA6BM5E81607

[Owyn]

Първоначално публикувано от Eastman51:

Първоначално публикувано от batmaster516:

Hello, I just go a new Cybertron computer with AMD FX processor, 8gb ram, and AMD Radeon R7 240 graphics card with Windows 10. My old computer had Windows 8. Geometry Dash launches fine but crashes after about 20-30 seconds. Everything I have read and I spoke with Microsoft is that Windows 10 does not like the old Windows 8 files and that I cannot use my old data on the new computer. I have tried everything you mentioned above and it still doesn't work. My next step is to find somewhere that sells Windows 8 so I can install that on this new computer or return it all together. If you have any suggestions they would be greatly appreciated.
Thank you

If Microsoft is saying that your Win8 files aren't backwards compatible with Win7, then you should try redownloading the game now that you are on Win7. If you have tried that and it does not work, don't get Win8. If you feel the need to upgrade to a newer OS, try to get Windows 10, its better and faster than 8. However, the PC you bought is significantly out of date, AMD FX has been replaced by AMD Ryzen. The R7 240 has also been surpased by the RX 480 (until AMD Polaris GPUs release, hopefully, before then end of the year). The biggest red flag on the system is that it came preloaded with Win7. If I were you, I'd try to return the system and get a newer PC running Win10 for an equivilant (or if possible slightly above) the price of that system. If a newer system costs more, it would also give you some future proofing so that you wouldn't need to buy a new PC (or do some significant upgrades to that one) in a year or so.

Here's some recomendations for relatively similar priced Ryzen CPU systems equipped with a GTX 1050 (the modern Nvidia budget card):
https://www.newegg.com/Product/Product.aspx?Item=9SIABFS5NZ1961
https://www.newegg.com/Product/Product.aspx?Item=N82E16883230219
Here's a slightly cheaper PC (which has a GTX 970, which was a pretty good card before the 10 series GPUs, and should last you):
https://www.newegg.com/Product/Product.aspx?Item=9SIA6BM5E81607

Thanks for responding. My new computer has Windows 10 not 7. You must have misread my post. GD won't work on Win10 when accessing old files from Win8 computer.

[Eastman51]

Първоначално публикувано от batmaster516:

Thanks for responding. My new computer has Windows 10 not 7. You must have misread my post. GD won't work on Win10 when accessing old files from Win8 computer.

Ah, yes I did misread it. My bad. Windows 8 files should be compatible with 10, Windows 10 has great backwards compatibility with Win8 since Microsoft had done the free Win10 update. My laptop (which was Win8 when I bought it) was upgraded to Win10, and I saw no issues (other than GD not working, which was solved by the methods stated in my original post). However, I can't say I'm entirely certain of all the details to your problem. Based on your statement, "accessing old files from Win8 computer.", I can be led to believe that you are straight up trying to use files from another Windows installation. I'm assuming here that you have connected the hard drive from your old computer and are attempting to run programs on your new computer that are stored in the installation of Win8, which would explain why its not working. You would have to install the applications you are trying to use by running the installers on Win10, in the case of GD this would constitute downloading the game from the Steam client or using the copy method to move the game files to the common folder on your new hard drive (and then pressing install in the client, where Steam will discover files and install the necessary libraries and directx packages to run it). If I am wrong about this, its because you aren't being 100% clear on what you mean by "using Win8 files on Win10," and/or your current OS and storage setup.

[Owyn]

Sorry, I will try to be more clear. I opened the new computer, logged into steam and installed Geometry Dash. This downloaded everything from my old computer, i.e. all the progress I had made 250+ hours of playing. I double click onto the GD icon and it launches fine showing all of my progress. However, once I start playing it crashes giving me an error code "Geometrydash.exe has stopped working." Next I find the local files on my hard drive and delete. Launch GD and it is now running fine but it is like I am starting from scratch. I go back and redownload my data from steam, launches fine but then crashes. I am left to assume the files coming from steam that were saved from my old Win8 machine do not jive with my new Win10 machine. I have tried everything you have listed, changing the compatability, and IT at microsoft took over my machine for 3 hours and couldn't resolve it. A google search stating this exact problem came up and was resolved by turning off an AMD video recorder that was running in the background. I don't know how to find this but this is all I can find with similar problem.
Super frustrated! Thanks for discussing!

[Eastman51]

Първоначално публикувано от batmaster516:

Sorry, I will try to be more clear. I opened the new computer, logged into steam and installed Geometry Dash. This downloaded everything from my old computer, i.e. all the progress I had made 250+ hours of playing. I double click onto the GD icon and it launches fine showing all of my progress. However, once I start playing it crashes giving me an error code "Geometrydash.exe has stopped working." Next I find the local files on my hard drive and delete. Launch GD and it is now running fine but it is like I am starting from scratch. I go back and redownload my data from steam, launches fine but then crashes. I am left to assume the files coming from steam that were saved from my old Win8 machine do not jive with my new Win10 machine. I have tried everything you have listed, changing the compatability, and IT at microsoft took over my machine for 3 hours and couldn't resolve it. A google search stating this exact problem came up and was resolved by turning off an AMD video recorder that was running in the background. I don't know how to find this but this is all I can find with similar problem.
Super frustrated! Thanks for discussing!

Ok, that makes much more sense. I'm thinking that its not because of "incompatible files," but rather corrupted data. If you still have access to your Win8 machine, make a Robtop account and log into it there. While logged in on the Win8 machine, backup your save data using GD's built in service. Then switch back to your Win10 machine, log into your GD account and download your save data.

If that still throws the same error, try looking for raptor (AMD's version of Nvidia Geforce Experience) and looking around for this so-called AMD video recorder. If its not there then it may be in your graphics control panel (Nvidia control panel for Nvidia cards, used to be called Catalyst control center for Radeon cards). If its still not there, then you'll have to do some googling, I've been running Nvidia cards and my laptop is slow and extremely out of date, probably isn't even supported on the latest AMD drivers, so this is the extent of my knowledge.

[PeTrU]

HOW INSTAL THAT MONITOR AGAIN???

[ImKrimsin]

This is my processor on windows 10 but when I try to open the game it will say running for a few seconds then disappear and the game will never start.

Intel(R) Core(TM)2 Duo CPU E7500 @ 2.93GHz (2 CPUs), ~2.9GHz

[Chekrysh]

Man, thank you very much!

[BubsGirl291]

Първоначално публикувано от Eastman51:

1. Navigate to the control panel and click on System and Security
2. Find/Scroll down to the Administrative tools link
3. Open the Computer Management Application
4. Click on Device Manager
5. Go down to Monitors and extend the menu to find Generic PnP Monitor
6. Right click the PnP monitor and click uninstall
7. Go back to the top of the window and click "Refresh Hardware Changes"
8. Generic PnP Monitor Should now be reinstalled. Try Opening GD again and it should open
If you do this, chances are your brightness keys on the kyboard (generally f2 and f3) will also function properly again! So that is a plus. Leave a comment if nothing in this post helped, and I wil try to find a solution to your problem. (P.S. running as Administrator could fix it too!)

Thank you so much! Also this helped with my brightness just as you said it would!

[austinw3343]

Ugh im done this is not working

[mate101]

Oh my god thanks so much! I thought that i just used 4Euros for nothing! Thaaanks so much!

[mattishotasf]

My problem is that when I leave the game on the home menu, or any of the sub menus within the home menu, the game crashes. Usually takes 5-10 seconds of being on that menu to happen.
My hardware is listed on my profile for more specifics but I have an i7-7700k from intel, a gtx1080 from nvidia and a msi motherboard. My monitor is connected via displayport and is 240hz from alienware.

[Crimson Foxo]

Mine still doesnt work, this is what happens: i click play, then i get black screen and then it just says "geometrydash.exe stopped working" whatever i tried in your "help instructions" didnt work im running windows 10 (latest update) and my specs are these: -Hp pavilion G6 notebook -Hd intel graphics -Intel i5 processor with 2.73 Ghz -Laptop screen (build-in).... If you could please help me as fast as possible that would be nice...

[Alex.F]

Why players even have to do such things to make the game work? Why developers are not fixing this?