CD - key // Game key activation

[lukisoft]

Heya, I bought M&M Heroes delux like one day ago. When i try play H7, game want connection with Uplay. Uplay want game code activation but i didn't get anything> I can't find any solve to this problem. I try right click on librery but didn't saw any line with game code. Sorry duble problem on forum

[Darmorque]

Same here. What a shame.

[ilnickif]

And same here

[Super Bambaspis]

Ddi you guys right click on the game in your library and click "View CD Key"? Because that's where you look.

[ilnickif]

yes i did and there is not "View CD KEY" option available ( in some other games there is, not in that)

[Adict]

There's at least 3 threads on this topic atm:
http://steamcommunity.com/app/321960/discussions/0/490121928342787867/
http://steamcommunity.com/app/321960/discussions/0/523898291514079156/
http://steamcommunity.com/app/321960/discussions/0/490121928341900899/ (This one)

Best guess from official information is that they are doing a staggered release without telling anyone:

[...]
Uplay: We are currently unlocking all accesses little by little in the different countries. We are sorry for the inconvenience. Please let us know when it is working for you with your country!
[...]

From http://steamcommunity.com/app/321960/discussions/0/523898291513318591/

[Edit:]
It seems like most people suffering this problem are from Poland and Czech republic.

[Darmorque]

Originally posted by Walrusaurus:

Ddi you guys right click on the game in your library and click "View CD Key"? Because that's where you look.

Yep. That's where we look, and that's where we can't find it.

[ilnickif]

I ve just returned the game and asked for money back, - They agree without problems

[lukisoft]

How much will take till they will give or send a activation code to us?? If i will change loctaion or language that will be work?? Can someone help me how to bypass this problem with activation code??

[Darmorque]

Originally posted by lukisoft:

How much will take till they will give or send a activation code to us?? If i will change loctaion or language that will be work?? Can someone help me how to bypass this problem with activation code??

I already submitted a ticket to the support 5 days ago, but so far no progress. I recieved standard answer - right-click on Heroes VII in Steam library and then "show cd key". I replied that I've got no such option in this menu and since then - silence.

[Ovaruss CZ]

Originally posted by Darmorque:

Originally posted by lukisoft:

How much will take till they will give or send a activation code to us?? If i will change loctaion or language that will be work?? Can someone help me how to bypass this problem with activation code??

I already submitted a ticket to the support 5 days ago, but so far no progress. I recieved standard answer - right-click on Heroes VII in Steam library and then "show cd key". I replied that I've got no such option in this menu and since then - silence.

My patience is at an end. I requested a refund.

[Darmorque]

All right, the problem seems to be solved. Sort of. Uninstalling game did in fact help. Suddenly "show cd key" option appeared. Why..? No idea. It's quite weird, that you have to uninstall game in the first place to play it. What a mess. No logic at all and no constructive help from support. Ubisoft. Your welcome.

[Malchore]

Anyone looking this up in 2025 - I installed the game, which installed the launcher which originally asked me for my serial number - found these posts and tried the right click to get the serial key - that option DID NOT WORK so i just exited out of the ubisoft launcher (did not uninstall) - saw someone say they uninstalled then reinstalled and the view CD Key option came up - tried that - still did not show up.

So, i just launched the game again to see what would happen and it worked and i'm playing now. So, long story short all you need to do is this:

Download/install game - initial launch and installation of ubisoft launcher - let it error out at the serial - exit out of the launcher and steam - restart steam and launch game - good to go from now on!