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As for the medals, you are not supposed to be able to re-earn medals you already have. You can still get un-earned medals on new game+, however. Don't forget to beat all the challenges on all the freeplay difficulty levels to get all 100 medals!
yea i forgot that you earn them from the quest XD
If you'd like a more robust solution, then I still require some help on your part, since this seems to be a pretty hardware-specific problem. If you want to keep working at it, I'm going to need your dxdiag.txt to get hardware information about your computer.
You can get it by following these steps: https://support.microsoft.com/en-us/help/4028644/windows-open-and-run-dxdiagexe
Post it here or in pastebin, or email it to tastystewdios@gmail.com, whichever you find convenient.