how to claim deluxe pack items

[digdinsoufoda]

what do I do to claim the deluxe pack items? I'm already level 10 and haven't received anything. there's nothing in the mailbox

[Chris]

They'll be adding them for your characters soon.

[Gyson]

There are two folders/tabs in your mailbox. One is for purchased items. Did you check that tab?

[digdinsoufoda]

Originally posted by Gyson:

There are two folders/tabs in your mailbox. One is for purchased items. Did you check that tab?

i checked

[[MG] Oshiiro]

Same here for ultimate pack, i haven't received anything... What I have to do ?
I checked everywhere, i found nothing... And i have only one character for now.

[Ulukai]

Same here Ultimate Pack bought but nothing received! They kidding us

[[MG] Oshiiro]

I found the solution.
Check if your account is linked to steam in the game options, if not, link it to steam. Affer, you need to restart steam, and you will receive the rewards.

[Ulukai]

my Account is linked to steam in game options. Iam sure it has other reasons

[ZombieMac]

Same here, I didn't receive anything from the purchased pack, I wrote to game support and they told me to make a refund on Steam, a very strange idea, after 80 hours of playing?? According to the devs, it turns out that it's Steam's fault