BUG Reports

[Eb42]

Post bug reports here...

[Eb42]

Hello, please zip all files from C:\Users\<user>\AppData\LocalLow\CINEMAX, s_r_o_\The Keep and it to me via email [e-mail] - thank you.

[tesarkamil]

cant run

Game can not run, nor with win7 compatibility

[Macdallan]

Having similar issues with doors in the prison. This did not occur when I first played through the level, but after saving the game yesterday and re-starting today I'm getting this glitch. They shoudl be open but the game acts like they're closed. Also when opening or closing the door with a switch the door appears to be open at all times. The animation for the switch plays, but the animation for the door does not. Regardless of switch position the invisible door remains closed. This happened to two separate doors in the jail.

+1 for a pinned bug report section.

[Eb42]

Originally posted by Macdallan:

Having similar issues with doors in the prison. This did not occur when I first played through the level, but after saving the game yesterday and re-starting today I'm getting this glitch. They shoudl be open but the game acts like they're closed. Also when opening or closing the door with a switch the door appears to be open at all times. The animation for the switch plays, but the animation for the door does not. Regardless of switch position the invisible door remains closed. This happened to two separate doors in the jail.

+1 for a pinned bug report section.

can you send save files via email?

[Eb42]

Originally posted by tesarkamil:

Game can not run, nor with win7 compatibility

is there any error message appear?

[tesarkamil]

The game hadn't work when I wanted to play it, don't know why. It didn't even show any error, but now it suddenly works. Thank you very much.

[Groumly]

In chapter 4 the scroll "Secret Message" in French have a text error.
'West' has been translated to "gauche" (left) and 'East' to "droite" (right).
If you look to the South 'West' is on the right and 'East' on the left.

[Macdallan]

Still can't pass by obviously open doors.... oh, well. :)

Yes, I could e-mail a save file if I knew where to send it, and knew where to find it.

[Eb42]

Originally posted by Macdallan:

Still can't pass by obviously open doors.... oh, well. :)

Yes, I could e-mail a save file if I knew where to send it, and knew where to find it.

please send to [e-mail]

[erm0n]

Where are my found runes and the dagger after leaving the base-level?

[CZ / SK]

Horrible performance:

Core i5 3570k, 8 GB RAM, Intel HD Graphics 4000 with 1024 GB of memory setting, Windows 10 x64, default graphic card settings (i also tried "controlled by application" settings) actual drivers

Maximal quality: cca 11fps in start location
Minimal quality: cca 15fps in start location

In recommended requirements is:
Graphics: 3D graphics card supporting DirectX with 512 GB of memory

I can't say HD 4000 is a good graphic card, but still i can play all games with recommended 512 MB graphic card well, except this one!
Where's the problem? extra bad optimalisation for Intel HD or totaly wrong description?

[Eb42]

Originally posted by CZ / SK:

Horrible performance:

Core i5 3570k, 8 GB RAM, Intel HD Graphics 4000 with 1024 GB of memory setting, Windows 10 x64, default graphic card settings (i also tried "controlled by application" settings) actual drivers

Maximal quality: cca 11fps in start location
Minimal quality: cca 15fps in start location

In recommended requirements is:
Graphics: 3D graphics card supporting DirectX with 512 GB of memory

I can't say HD 4000 is a good graphic card, but still i can play all games with recommended 512 MB graphic card well, except this one!
Where's the problem? extra bad optimalisation for Intel HD or totaly wrong description?

11-15 fps on which graphics quality (there are 6 options)?

[CZ / SK]

Fastest setting gives 14-17FPS, Fantastic cca 11FPS!
Main manu itself is very slow with any setting.

[Laedric]

I'm encountering random savegame errors. On reloading the corrupted file the rune settings have disappeared, the player character is level 1, you don't have access to the menu and movement is impossible - you just can look up or down. When you close the game using the task manager and restart, there is no possibility to continue, so it seems that the saving process isn't executed properly. Restarting a level doesn't fix the issue, if you start all over and progress using the save function the problem will show up sooner or later. The point of occurence is totally random, so you have to play ironman - even without specifying it by the option....

[Zeitgeist]

After throwing some stones in a spike pit and reloading the game, the objects can be picked up again. When I then try to throw them, they just get placed in the air in front of me and are stuck. Reloading or restarting the game doesn't make it go away.