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LuTe

May 7 @ 4:51pm

Can't submit bug reports!!

Hi everyone,
I'm currently experiencing a serious issue in the game and I can't even report it using the in-game feedback system.

Main issue:

After my last save, my botanist and my Pick-Up truck are completely gone.
This makes it impossible to grow plants and continue playing properly.
I've tried several times to send a report via the "Submit Feedback" feature, but...

Secondary issue:

The bug reporting system itself is broken!
I get the following error message:

Trello upload failed. Reason: {"message":"Board has too many open cards","error":"BOARD_TOO_MANY_OPEN_CARDS"}

It seems the system uses a Trello board that has hit the maximum number of open tickets.
This means no one can report issues until it’s cleared or fixed.

Conclusion:

I really hope the dev team can address both issues soon, because the game is currently unplayable for me.

Thanks.

Last edited by LuTe; May 7 @ 4:53pm

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Showing 1-3 of 3 comments

Banzai

May 7 @ 5:54pm

Remove the bed the botanist used, and hire another. If you haven't already ask the mechanic to tow your vehicle.

Last edited by Banzai; May 7 @ 5:56pm

This PC

May 7 @ 6:00pm

trello board hit the maximum number of open tickets, so you think you can cut the line and hope for solutions ahead of all these people by posting here ?

Don't play it if it's unplayable for you in its current state, come back to it later. There's also a forum dedicated for bug reports.

Personally, I'd rather Tyler focus on development over 50,000 "FIX MY GAME" tickets.

Last edited by This PC; May 7 @ 6:01pm