Cant see NPC and and potencional customer on phone

[dan_jekinc]

Please, I'm playing a game with a friend and sometimes it randomly kicks me out and says "host disconnected the game." After I join the game again, I can't see some NPCs, I can't order anything through the phone, and I can't see shops or people on the map. I don't know what to do or how to fix it. Does anyone know how to solve this problem? We've tried uninstalling and reinstalling the game, and we've tried creating a new game several times, but we still have the same issue. Thank you for your help.