Anomaly Zone

Anomaly Zone

the.celt Jun 25, 2015 @ 1:06pm
Mouse cursor is invisible. It works, but it can't be seen.
My mouse cursor is invisible in this game. If I move it around I can see it highlighting choices in menus, and I can even click on those choices, so I know it's working, I just can't see it. The mouse wheel also scrolls through lists.

I've tried changing the resolution, but that didn't work. I've Googled and seen other people complaining about the problem, but I've never seen a solution. Is there one?
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Showing 1-15 of 33 comments
Soldier_Daisy  [developer] Jun 26, 2015 @ 5:01am 
You should contact Tech support for this.
the.celt Jun 26, 2015 @ 9:58am 
How? Where?
the.celt Jun 27, 2015 @ 10:48am 
I just tried. Using the website is a nightmare. Everything I do requires multiple login requests. I have to login to Steam so that I can login to your website so that I can login to file for technical support. Once I login those 3 times I got to a page with only Russian language (and yes, I started from the English link, not the Russian one).

I'm assuming, Soldier_Daisy, since it says "developer" next to your name, that you know someone that made this game. Is it possible that you could find the solution for me and tell it to me here?
Soldier_Daisy  [developer] Jun 27, 2015 @ 1:14pm 
Well, something must have gone wrong at some stage for you, because I personally work with tickets and our English speaking players have no problem using tech support. I myself have just logged on through Steam and it works fine, in English. Have you tried the step-by-step guide in the FAQ?

I will ask tech support to read this topic and see if they will help without a ticket; in most cases, they need your in-game nickname to identify you account and some detail about your PC characteristics. Meanwhile try to check the game cache and redownloading the game.
the.celt Jun 28, 2015 @ 10:05am 
Yes, I used the step-by-step guide. After the multiple logins it took me to a page with tabs across the top, all in Russian, with the only tab I understood being "FAQ".

I just verfied the game cache. That didn't help. I believe my in-game nickname is the same as my name here, on Steam. It's slow and aggravating to get into the game to check because I have to methodically move my mouse around until I finally find the buttons I need to click. I will make the effort if you really believe that the problem is somehow linked to my username.

I have an Intel i7 920, 6gb RAM, Win 7 64, AMD Radeon HD 7900, with the game installed on SSD.

Later today I will try to uninstall/reinstall and will report back if that succeeds.
Soldier_Daisy  [developer] Jun 28, 2015 @ 11:48pm 
Well, we need your user name to check your account. As this is not a general problem, it must be something local. I will pass your question on.
Ringlefinch Jun 29, 2015 @ 9:16am 
@the.celt

Make sure you didnt customize the path where to install your game , if you change the directoryfrom where you insall it , this problem can might happen
the.celt Jun 29, 2015 @ 9:16am 
Uninstall/Reinstall didn't work.

Username is: the.celt

Thank you for checking back on this each day.

Also, for what it's worth, it may not be a general problem, but I'm also not the only one. When I first started trying to solve the problem, I did the usual ritual of Googling it. I found 2 or 3 questions asking the same thing, but no answer was ever given.
the.celt Jun 29, 2015 @ 9:20am 
Originally posted by Ringlefinch:
@the.celt

Make sure you didnt customize the path where to install your game , if you change the directoryfrom where you insall it , this problem can might happen

Thanks for the response, Ringlefinch. Steam installed it in the default location.
the.celt Jul 1, 2015 @ 9:30am 
Any word yet?
the.celt Oct 9, 2015 @ 6:35pm 
I figured this out!

In WIndows Display settings, if I have my text size set to "Larger - 150%", and I'm in fullscreen, then my mouse cursor will not show up in menus and will not be moveable in the main game when I press CTRL.

If I move the settings down to "Medium -125%", then everything works fine. My mouse shows up in menus and is moveable in the main game.

I MUCH prefer to have my settings at "Larger -150%", so please fix this. Also, since I'm playiing on a 3440 x 1440 screen, please make the UI scaleable and allow me to increase font size. Everything is so tiny on my screen.

Wow, this problem has been hanging over my head for a long time. I'm so glad to figure it out and hope this helps someone else.


Soldier_Daisy  [developer] Oct 9, 2015 @ 9:40pm 
Great! Thank you, I will pass this on.
Trav222 Oct 10, 2015 @ 1:58am 
This worked for for me also (changing the text display to less than 150 in windows desktop settings). Also, this probleme only arises in Fullscreen mode, so if you tick off windows mode in the game options your mouse will work correctly everytime.
One Sharp Marine Feb 14, 2016 @ 6:26am 
Hi guys...

I see it's been about four months since this issue has been posted and resolved for you guys; but it's persistent for me, even with your recommendations. I just got the game yesterday and have had to keep alt+entering to go between full screen and windowed mode to get to click dialogue boxes and other things, except for the Ctrl option to select things on the UI. As I said, I've tried the windows display settings options and various resolutions in game and on my computer to no avail.

Please advise... thanks!
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