Does it work on Windows 10?

[FLY]

Does it work on Windows 10?

[Yirg]

Doesn't work for me, it just crashes when I try to run it. I tried compatibility settings, nothing works.

The developer is Étranges Libellules, which according to wikipedia, closed down in June 2012. They're not online anymore:
http://www.elb-games.com/ http://www.etranges-libellules.fr/ (both dead)


The publisher is Disney Interactive. I submitted a question to their support. Let's see if they have anything useful to do here. If the developer is out of business, my expectations are low.

[FLY]

Originally posted by Yirg:

Doesn't work for me, it just crashes when I try to run it. I tried compatibility settings, nothing works.

Have you get a Crash-Report or any Idea what caused the Crash?

Maybe Its the same Problem i have with my Retail-Version

- I my Retail Version and can´t start it.
- I believe it´s was cause the game had an old Copy-Protection like SecuRom or StarForce.
Which so far as i know, are not or only partly compatible with Windows 10.

So i wonder if the Steam-Version of the use that to.

[Yirg]

I don't know what copy protection technology it uses in addition to Steam (if at all). There's no mention of this in the pcgamingwiki page for the game:

http://pcgamingwiki.com/wiki/Alice_in_Wonderland

Not sure how would an end-user like me be able to use a crash report in any way...

[Yirg]

Final update: Disney support suggested various troubleshooting steps and compatibility options, to no avail. The game probably cannot run on Windows 10 no matter what.

Here's the final email from Disney support:

============================================================

We don't really have a way of trying to test this on Windows 10 ourselves as all of our PC's in-house run off earlier versions of Windows (most using Windows 7). As the game is not actually designed to run on Windows 10 currently, we can't guarantee whether the game will work for you as we can only guarantee our titles on the OS versions they are designed for, even though we have seen some players successfully able to run the game on this OS.

If my previous suggestions have not been able to correct the issue for you, the only other option we can provide is for you to try installing and playing the game on one of the compatible OS versions for the game. That said, you may also be able to find further troubleshooting from other players in the Steam discussions page, just please be sure to keep in mind that any possible fixes provided by other players are not something that is officially recognized by our team at Disney Interactive. If you'd like to pursue this, the Steam discussions page can be found here:

https://steamcommunity.com/app/316030/discussions/

In the meantime, we're still more than happy to help with any questions about the game so please don't hesitate to let us know if you require any additional assistance!

Best,

Morgan
Alice in Wonderland Support

============================================================

My next steps is to try to run the game under Windows 7 in a VM. Hopefully it works.

[FLY]

I buy it and it works for me without Porblems.
So it can work on Windows 10 but there is no Guarantee. I guess it depeneds also to the Hardware.

[Yirg]

Originally posted by fly:

I buy it and it works for me without Porblems.
So it can work on Windows 10 but there is no Guarantee. I guess it depeneds also to the Hardware.

That's interesting. Can you share some details about your hardware?

Mine:

- Intel i7 4770K CPU
- 16 GB RAM
- 512 GB SSD
- Radeon HD 7850 2 GB (with AMD Crimson drivers 16.7.3)
- Windows 10 Enterprise 64 bit

[FLY]

My Hardware

- Intel i7-6700 quadcore
- 8 GB RAM
- 200 GB SSD
- 2 TB HDD
- NVIDIA GeForce GTX 750 Ti
- Windows 10 Home 64 bit

[Yirg]

Thanks, I'll test with other Windows 10 machines to isolate the reason. I assume it has to be related to either NVIDIA/AMD or Enterprise/Home edition.

[Boboscus]

It runs without flaws on my PC, win10, never crashed.

[Yirg]

Can you say if are you using NVIDIA or AMD graphics, and the Enterprise or Home edition of Windows 10?

[Boboscus]

I'm using AMD graphics card and Home edition of win10.

[ajoela43]

I've windows 10 and for me it works perfectly. I didn't update for "better" picture quality and for my taste it looks great without too. I don't know a much of computer stuff, but I guess you've cheked that you've enough of room in your computer, more leftovers than game requires? Once a game didn't run on my computer because it required better equipment.

[Yirg]

My computer is quite powerful (SSD with penty of room, i7 CPU, RX470 GPU, 16 GB RAM). I think the issue is with the Enterprise edition of Windows 10.

[Exofax]

Also, check the shortcut --> if the "Start in:" field is empty, the game will not launch.
Instead, there will be a securom error.

[QQtheQueso TTV]

You have to run it in compatibility mode for Windows XP ( service pack 3) or Windows Vista (service pack 2).

To do that once you own the game click on the setting tab, then properties. The local files, click browse. It'll open the games folder. Right click the exe (or the run application is the same thing) make sure its checked and click properties. Once you are there click the compatibility tab and change it there! Dont mess with the fullscreen or video settings or the game loads like a bad acid trip lol