Bought WTFast 1 Month 1 Comp Basic on Steam, got confirmation mail but no key/WTFFast asks me to login

[qwe123]

Hello,

i just bought 2x WTFast 1 Month 1 Comp Basic directly through Steam.

Confirmation Number:
673625855742731346
673625855742654431

But nothing happened. WTFFast asked me to login with an account i dont have or to use the Free-Trial. I did not receive any key or information via email, just the "purchase confirmation"-mail. The purchase did not sync up with the program on Steam.

What can i do now?

[WTFast]

Did you download the Steam version of WTFast? This is necessary to link the Steam payment to your WTFast account.

[winger]

引用自 WTFast：

Did you download the Steam version of WTFast? This is necessary to link the Steam payment to your WTFast account.

i'm having some problem,help me pls

[WTFast]

Did you get the Steam version of WTFast?

[qwe123]

Yes, i downloaded WTFFast via Steam before i purchased the 1 month subsription. I can start WTFFast under "Software" in Steam. It still doesnt work. :/

[WTFast]

Could you please e-mail your WTFast account name to [e-mail] so we can have a closer look at this?

[qwe123]

I wrote an email and the exact moment i sent the email i received a confirmation that my payment is complete and that i got my membership. Thanks guys!

[Player]

This is garbag software , it does nothing , My wow account got banned in past and beside this it's over priced thing for normal trafficing

[Jiban]

i've buy 12 Month 1 Comp Advance and got same problem

[WTFast]

Did you do this?:

Below are the steps to Sync WTFast with Steam (and Steam payments)

1) If you already have WTFast installed - make sure to exit the client
(tray icon -> Exit)
2) Install WTFast (from Steam client)
3) Run WTFast (from Steam client)
4) Login with your email account - your outstanding payment will be
applied automatically.
5) If necessary, create new WTFast e-mail account first:
https://www.wtfast.com/Account/Create

[SWA_WAWARM]

i'm having same problem
i just bought 2x WTFast 1 Month 1 Comp Basic directly through Steam.
But nothing happened and not upgrade my user . pls support me.
Confirm Number : 367402013790499338

[alan.]

引用自 WTFast：

Did you do this?:

Below are the steps to Sync WTFast with Steam (and Steam payments)

1) If you already have WTFast installed - make sure to exit the client
(tray icon -> Exit)
2) Install WTFast (from Steam client)
3) Run WTFast (from Steam client)
4) Login with your email account - your outstanding payment will be
applied automatically.
5) If necessary, create new WTFast e-mail account first:
https://www.wtfast.com/Account/Create

引用自 WTFast：

Did you do this?:

Below are the steps to Sync WTFast with Steam (and Steam payments)

1) If you already have WTFast installed - make sure to exit the client
(tray icon -> Exit)
2) Install WTFast (from Steam client)
3) Run WTFast (from Steam client)
4) Login with your email account - your outstanding payment will be
applied automatically.
5) If necessary, create new WTFast e-mail account first:
https://www.wtfast.com/Account/Create

i have the same problem

[despot]

Hey Frosty,
If you still aren't able to get the sync working, can you send a support ticket over to us at wtfast, and we'll help you sort it out.

[minhket.tran]

Hello. I'm having same problem. I buoght 3 month comp advance.
Receipt numb: 742344431831540974 (21/5/2016). Please hepl me!

[despot]

Hello,
Can you put in a support ticket minket - so we can help you better.
support.wfast.com