Trainz: A New Era
Musarra Jan 16, 2016 @ 1:36am
Download station problems
Hi all,

I am trying to download content from AURAN, but I cannot because it is asking me for the Trainz seril number, When I look for it in Steam, I only get the FCT code (which is valid and is activated yet) but I cannot get for the serial number of the game.

In trainz settings, I have entered mu auran portal login accounts, but it still doesn't work. The content manager tells me also that the "product is not authorised".

I don't now what to do.

Could you help me please?

Regards and thanks!!!
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Showing 16-30 of 56 comments
thilliam  [developer] Jan 17, 2016 @ 5:13pm 
It appears a recent server change had disabled the automatic connection to the DLS for Steam users. This has now been rectified and your account should be working. If it is not working next time you log in, pleae provide your MyTrainz username in this thread and I will activate your account manually.
Granpa Jan 18, 2016 @ 1:54am 
All working now thank you,also now lets me buy a station ticket,thanks again.
Musarra Jan 18, 2016 @ 10:13am 
Hi thilliam,

You are right, it works now and I can download content (I have checked it from the manage content in Trainz menu). MyTrainz portal shows that I have a "Download Ticket".

Thank you very much!!!

Regards.
Stalinium Jan 18, 2016 @ 11:08am 
mine isnt working. lobsterbrownies
thilliam  [developer] Jan 18, 2016 @ 3:00pm 
lobsterbrownies - updated for you now.
Bulldog Jan 19, 2016 @ 10:12am 
well finaly i found something about it with my crappy english (sorry) Still have the same problems not downloading the dlc cart i hope you can help me.
name account is bulldog1733
thilliam  [developer] Jan 19, 2016 @ 3:10pm 
bulldog1733 - updated.
Kamakazeee_ Jan 20, 2016 @ 4:06pm 
Mine wont work either - kamakazeee
asamm Jan 20, 2016 @ 4:14pm 
i dont have a serial number all i got from steam was a confermation number so now i can,t use the the download station
IrishRuckus Jan 20, 2016 @ 10:34pm 
Well it seems alot of people are having problems with the DLS. I cant download since the problem with the deluxe routes have been solved. I keep getting a connection timeout or check my my trainz login.
asamm Jan 21, 2016 @ 9:24pm 
i am haveing same problem i downloaded from steam but no serial number so i can,t download anything
asamm Jan 21, 2016 @ 9:25pm 
can someone in steam tell me were my serial number is please so i can download from the station
Musarra Jan 22, 2016 @ 10:22am 
Hi asam,

Once launched the Trainz game, go to settings option and in the Settings tab enter your download station account.

I think that with the latest corrections in the server it should work for you (at least worked for mi)

Regards
zkydash9 Jan 24, 2016 @ 5:23pm 
Download Station Won't Work
When I try to download something from the download station it says that my MyTrainz account is not authorized. When I visit the MyTrainz page it says that I must enter my serial number and apparently the Steam version doesn't come with a serial number. What do I do?
zkydash9 Jan 27, 2016 @ 7:07am 
I am having the same problem. MyTrainz username is "whywon"
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Date Posted: Jan 16, 2016 @ 1:36am
Posts: 57