Digital Deluxe Edition

[Paul von Nod]

So I bought it (I know, I'm stupid, get over it). I bought the version in the title, and got two DLCs with it: "Deluxe Edition Content" and "Digital Deluxe Edition Content".
Yet the DLC visibile on the store page of the game, called "Digital Deluxe Edition Upgrade", was not added to my account.

Now, from what I read, I have all the content released on Steam (apart from Pre Order). Yet I wanted a clarification, so I wrote to support. We all know how useful Steam Support is, so in their fifth answer they wrote me this:

"We understand your confusion and thank you for getting back to us.

Upon checking, we see that you purchased the "Suicide Squad: Kill the Justice League - Digital Deluxe Edition" and this include following content:

Suicide Squad: Kill the Justice League
Suicide Squad: Kill the Justice League - Deluxe Edition Content
Suicide Squad: Kill the Justice League - Digital Deluxe Edition Content

In addition, please note that "Suicide Squad: Kill the Justice League - Digital Deluxe Edition Upgrade" is a extra DLC for Suicide Squad: Kill the Justice League, and this DLC is not in the package that you purchased.

This means that if you want to play Suicide Squad: Kill the Justice League - Digital Deluxe Edition Upgrade on Steam, you may need to purchase it from the Steam store."

What the actual ♥♥♥♥? It's super cheap now, and my OCD needed to have it anyway, but now Steam is kinda saying it is additional content, not covered by my purchase (which additionally justifies my purchase of it).

So I guess my question is - is "Digital Deluxe Edition Upgrade" already in the "Digital Deluxe Edition" (like logic would suggest), or not? The description of both is quite similiar, yet the almighty Steam can't be wrong, right? ;)

[Darkrayne]

If you bought the Deluxe Edition and it's showing the two DLC in your "library" when you select the game then you do not need the Deluxe Edition Upgrade.

The upgrade option is just for upgrading to deluxe if you bought the standard edition.

[Paul von Nod]

Originally posted by Darkrayne:

If you bought the Deluxe Edition and it's showing the two DLC in your "library" when you select the game then you do not need the Deluxe Edition Upgrade.

The upgrade option is just for upgrading to deluxe if you bought the standard edition.

I "know" that. Yet with 99% of other games, this upgrade "DLC" would be show as owned, hence my doubts.

[Darkrayne]

Originally posted by Paul von Nod:

Originally posted by Darkrayne:

If you bought the Deluxe Edition and it's showing the two DLC in your "library" when you select the game then you do not need the Deluxe Edition Upgrade.

The upgrade option is just for upgrading to deluxe if you bought the standard edition.

I "know" that. Yet with 99% of other games, this upgrade "DLC" would be show as owned, hence my doubts.

You obviously didn't know. Not sure why you're being defensive when I've clearly answered your question.

[Paul von Nod]

I was aware of the fact that this DLC was useless to me, considering my purchase, because logic. Yet Steam is sometimes working without logic. Normally I would get the upgrade DLC with my purchase. As is the standard with many other games. This time it didn't happen. And Steam Support made it all the more confusing with their answer. My post was for clarification purposes, and here I repeat everything I wrote there. So if I seemed passive aggressive, it was because for me it was obvious from the context, that I know this DLC is just the same content, different AppID.

[Darkrayne]

I understand why you asked. It confused a lot of people around launch time too, apparently.

[EloyOn]

Originally posted by Paul von Nod:

I was aware of the fact that this DLC was useless to me, considering my purchase, because logic. Yet Steam is sometimes working without logic. Normally I would get the upgrade DLC with my purchase. As is the standard with many other games. This time it didn't happen. And Steam Support made it all the more confusing with their answer. My post was for clarification purposes, and here I repeat everything I wrote there. So if I seemed passive aggressive, it was because for me it was obvious from the context, that I know this DLC is just the same content, different AppID.

There are a several games that when you purchase the Deluxe Edition, it includes the Season Pass and shows it as owned, but not the individual files of the season pass. Or it shows the individual chapters as owned, but not the season pass.

What bothers me in such cases is that I have to check every individual DLC to see if they were included in the Season Pass or not, and add them to my ignore list so I don't purchase the same DLC twice (in case that they were included).

In the case of this particular game at least is easy to see that you don't need to upgrade the standard version if you purchased the Deluxe Edition directly.

[Paul von Nod]

Originally posted by EloyOn:

There are a several games that when you purchase the Deluxe Edition, it includes the Season Pass and shows it as owned, but not the individual files of the season pass. Or it shows the individual chapters as owned, but not the season pass.

I always check SteamDB for DLCs and related apps. I never trust the store page only. But I rarely find games that, despite being Ulitmate/Gold/etc, does not contain all DLCs, but does contain whole content. I remember Black Flag being one of them. And maybe Borderlands 2 and Saint's Row 3, when u bought "whole package" u didn't get Season Pass DLC. Other than that, some games are mistakenly (in my opinion) called "Ultimate", but does not contain all DLCs.

So that was not an everyday situation for me, and Steam Support was not helpful at all. Couldn't find anything on forum, despite searching with phrase "deluxe" and "upgrade", so I decided to start this topic.

It is now solved, but it still leaves a sour taste in my mouth...

[germality]

The support member that answered you is just a complete moron and does not understand the product, like 99% of support team members.

I've noticed lately on steam whenever I buy a game with DLC, sometimes the DLC lags and doesn't show as owned in the main store page but if I click on the dlc page it shows that it's in my library.

[Paul von Nod]

Originally posted by germality:

The support member that answered you is just a complete moron and does not understand the product, like 99% of support team members.

I've noticed lately on steam whenever I buy a game with DLC, sometimes the DLC lags and doesn't show as owned in the main store page but if I click on the dlc page it shows that it's in my library.

That happens for me in the browser only (Firefox for me). Closing whole browser and then returning to that specific page fixes this.

[MASTERHAENIR]

Hey man, happened the same thing with me. Glad you asked here. So, if i understand correctly, i don't need to buy the deluxe edition, because i already have it?

In your question, the same thing happened with Arma 2. I already have the game and when i go to the game page, it says i don't have it.

[Paul von Nod]

Originally posted by MASTERHAENIR:

Hey man, happened the same thing with me. Glad you asked here. So, if i understand correctly, i don't need to buy the deluxe edition, because i already have it?

In your question, the same thing happened with Arma 2. I already have the game and when i go to the game page, it says i don't have it.

If You bought Digital Deluxe Edition then You can ignore Upgrade DLC, correct.

I also see Arma 2 on main store page from time to time. I could ignore it, but that would be iffy to my OCD, so I leave it and just roll my eyes from time to time. The reason it happens with Arma is because most likely You live in central Europe, and Your Arma has different AppID than Arma for the rest of the world. So Steam treats that other Arma as main game, and shows it to You, cause it thinks You don't have it.

[MASTERHAENIR]

Thanks for the answers, sire!