cannot even pass the first menu in VR (with Vive)

[Ghanth]

Hi Devs,

since last update, I just can't select any button of the first screen menu (start new game / load game...). The look-to-select feature is broken (the dot in the middle does not select anything) and my Vive's controlers are useless too, unfortunately.

[Delivus]

I am also experiencing this. None of the vives controls are working ever since I updated. The only way I can select something is to blindly find my mouse and click. I even made sure that the game has the vive controllers selected. Please patch ASAP

[wrenchse]

Odd. If you launch it through Steam and not SteamVr and make sure it is using the correct VR launch that might help. There are several options. Otherwise you might want to try unplugging any unnecessary controller such as game pads , extra mice, hotas etc.

We cannot replicate this issue so it makes it harder to fix.

Make sure the game is not stuck because of a windows firewall dialog also. Common with UE games.

[sjoerd]

We haven't touched the crosshair part at all in the main menu, so not sure how this began happening.

Has happened before too though for some. It has something to do with the window either not having foreground focus in Windows, or some other input device that is not a standard mouse taking over the mouse. Do you got any trackballs or whatever connected? Any software that does something to the mouse cursor?

Do you have an Xbox gamepad nearby? Does that one work?

[iPauloSergio]

Hey developers I love your game but this is not a NEW issue and was also happening to me on the previous builds. I too cannot select to load my game in the main menu. When I move the cursor with my head, it does not highlight or allow me to select an option. I can use the XBone controller to navigate and select options in the first screen, but I still cannot load or start a new game on that screen with the wireless XBone controller. Please fix this issue, take a stab at it least, its been going on for MONTHS and effects only certain setups.

I have only been able to play my game of late when all of a sudden the menu allowed selection on one random boot-up of game and the selection worked great. SInce that time, I have not had any luck and cannot select again.

I have a wireless Logitech Keyboard with mousepad and wireless XBone controller, that's my setup in Windows 10.

[iPauloSergio]

Hey guys, I was able to get into the game by selecting a new game. Apparantly new game allows me to select a slot vs load which does not. In the process of doing this new game I overwrote my 6 hour game :( It appears the new inventory system which looks great, requires you to use your head cursor to select the item. This is not working for me, I cannot select an item with that cursor similar to what I am experiencing in the main menu. You guys need to troubleshoot this weird issue further. Let me know if I can be of any help.

[sjoerd]

Do you have any mouse like input device other than your mouse? Track pad, trackball, wacom, leap, anything? Any special mouse drivers or software?

[Dave]

I have just experienced the same problem; set up my pc in my lounge (where I have space for room-scale) and when I started the game, I was unable to select anything on the menu. I just about managed to get playing by using the keyboard to select options, but soon found out i was unable to select items from my inventory, so I gave up.

At this point I had very few things connected (the Vive (HDMI output), TV (DVI output), speakers, and bluetooth keyboard), and the last time I tried playing (when the menus worked fine) was on this exact configuration, so I don't think it's to do with external devices.

I then shut down my PC and moved it back to my gaming rig in another room, and tried loading the game again. This time everything worked fine. From the PC's point-of-view, not a lot has changed; I moved location, it now has 3 monitors connected instead of a TV, and now has more USB devices connected (mouse, pedals, joystick, microphone).

I'm rather stumped as to the cause.

On a side note: please add a way to skip the intro! This was my 3rd time trying to start the game, and I'm rather fed up with sitting through the intro each time (and I know I've got at least one more time to sit through it).

[sjoerd]

Ok weird. Could it be entirely random? Did you try playing it a second time when it didn't work?

What we do is we attach the mouse cursor to the center of the headset image. So we basically set the position of the mouse cursor all the time. When moving the mouse it would therefore instantly move the cursor back to the central position, and when you move your head it basically drags the mouse cursor along (or rather the cursor stays in the middle, but the world around you moves). If the head aiming doesn't work it must mean that something else in turn is preventing or overriding the position of the mouse cursor so that it no longer could line up with the center of the VR window.
Is there anything in your setup or in what you are seeing that you could see giving interference or problems with our setup? It could be small and seemingly meaningless that you might not be considering at all, for example if you push the mouse cursor with the mouse all the way to the corner of the screen while it boots it won't work, but if you don't touch the mouse while it boots it will be fine. Or anything else like that?

You could somewhat skip the intro by typing "slomo 30" into the console (console also works in VR, but typing is a bit harder of course. We will look at improving that in the future possibly.

[Dave]

Yes, when it wasn't working I tried restarting the game (and the PC), to no avail.

I'll have to experiment some more to see if/how i can reproduce the problem. Unfortunately I won't be able to manage that until at least Sunday, now. I will follow up here if I learn something new.

And thanks for the tip about the intro - but how do I get the console?

Thanks for the quick response!

[sjoerd]

~ or F8. Slomo 1 is normal speed again. You basically would speed up the intro a lot so you get past it quickly, and you'd then need to set it back to normal speed once the gameplay starts.

[iPauloSergio]

Hey I found a common thread, I too have moved the rig to the lounge and hooked it up soley to a 55 LCD TV. As well, when the game is loaded and brought to the front, the mouse does not move and is stuck on the right corner of the screen. It also does not move when I alt-tab away from the game.

Hope that helps trouble shoot some the issue. There have to be other gamers affected by this. I really want to play and finish this game in VR, please help. There has to be a work around.

[sjoerd]

Both you and the person above hit a problem when having it connected to a TV, possible connection there?

Does anyone have the problem with a normal PC monitor?

[iPauloSergio]

Can you guys test with a TV connection and see if you can duplicate the issue?

[wrenchse]

I can play connected to my tv no problem though. Tv is 1080p in case it is resolution related.

[sjoerd]

Refreshrate related? HDMI? Anyone who has a monitor that runs on HDMI and also has the issue?

Anyone else any ideas on how TV screens differ from monitors? Anything difference we can identify that could be the cause?