Opening Movie Sound Problem

[Dokferr]

I have problem with the opening movie, the video plays fine, but the audio sounds terrible. it looks like the audio play at lower fps compared to the video. Anyone knows how to fix this?

[WoolyMarrow]

Yeah i had the same issue, just the opening movie is the issue with stuttering

[Alexandra Lorular]

any fixes would be nice

[Veeduh]

I have the opposite problem. The opening movie's audio plays fine, but the video never plays, and when I skip it to go to the main menu, the entire screen is scrambled like the static on a broken TV. Aaaannnd then the game crashes.

[Thomago]

Great patch, Square Enix, great patch. It doesn't do what it promises (full-screen still doesn't work) and it breaks things that worked perfectly before.

[Reinhard von Lohengramm]

Originally posted by Veeduh:

I have the opposite problem. The opening movie's audio plays fine, but the video never plays, and when I skip it to go to the main menu, the entire screen is scrambled like the static on a broken TV. Aaaannnd then the game crashes.

It is due to I think the May Windows 10 update.. The work around is to rename icon PNG file and the opening MKV file to something else so they never load.

[kossetsu]

same problem...

[Tripitaka]

The movie is fine on my notebook but its garbled and stuttery on my desktop system.

[que]

私も同じ問題が発生しています。オープニングムービーは正常に再生されますが、ムービーのサウンドの同期がおかしくて途切れながら再生されます。購入したのにいきなりバグとは・・。

[kita310]

Not sure whether the same issue, but the following workarounds worked fine.

1. Right-click Final Fantasy IV, and click [Manage] - [Browse local files]
2. Rename opening.mkv to opening1.mkv
3. Play the game

1. Final Fantasy IV を右クリックし、[管理] - [ローカルファイルを閲覧] をクリックします
2. opening.mkv を "opening1.mkv" などにファイル名を変更します
3. ゲームを起動します

Hope this helps / 参考になりましたら幸いです。

[Dokferr]

Originally posted by kita310:

Not sure whether the same issue, but the following workarounds worked fine.

1. Right-click Final Fantasy IV, and click [Manage] - [Browse local files]
2. Rename opening.mkv to opening1.mkv
3. Play the game

1. Final Fantasy IV を右クリックし、[管理] - [ローカルファイルを閲覧] をクリックします
2. opening.mkv を "opening1.mkv" などにファイル名を変更します
3. ゲームを起動します

Hope this helps / 参考になりましたら幸いです。

Well, It makes the game skip the opening movie. Since I'm sure no one wants to hear such garbage sound, it can be considered as a workaround until SE fix this.

[Thomago]

My workaround is pressing "Escape".

[Ghost Writer]

If you have a 5.1 sound system, put into stereo mode or 2.0 Corrects the problem

[nsumasterchief]

I was able to get this working properly by switching my primary sound from my speakers to my ear phones.

[Wallstormer]

Originally posted by Lukifer:

If you have a 5.1 sound system, put into stereo mode or 2.0 Corrects the problem

Agreed on this one; I'd enabled Windows Sonic for Headphones, but disabling that made the video start working fine again. Thanks for that help, Lukifer!

[Dokferr]

Originally posted by Wallstormer:

Originally posted by Lukifer:

If you have a 5.1 sound system, put into stereo mode or 2.0 Corrects the problem

Agreed on this one; I'd enabled Windows Sonic for Headphones, but disabling that made the video start working fine again. Thanks for that help, Lukifer!

Since I no longer have the game, I can't confirm it. But I'll pinned it for the answer.