DOESN'T WORK ON MY MAC

[giuly1506]

hey guys the first chapter doesn't work on my mac Os High Sierra version 10.13.3. somebody can help me please? cheers

[gelorobinson]

Same here. Starts up with red screen then nothing.

[nakri]

I'm getting the same thing, with black screen.

[giuly1506]

Ehi guys I solved the problem. I sent an email to the telltale games' support. I've attached their answer. It's a bit tricky but it's work. Let me know.

"If you are using a newer OS X version please try these steps:

In System Preferences, select Displays, then select Scaled - More Space to change the screen resolution to very detailed.
In System Preferences, select Dock, then deselect 'Automatically hide and show the dock' to be able to click on the bottom of the screen.
Start up the game and force it into windowed mode by using the Mac shortcut Command + F on your keyboard.
You should then be able to see the main menu and change the in-game resolution to one that fits the resolution of your monitor’s screen.

If you are unable to switch to full screen mode after following these steps, you may need to play the game in windowed mode to a resolution that matches your monitor's resolution so that the window expands as fully as possible.

If these steps fail to remedy the issue, or you have any other questions or concerns, please let us know."

[Lhaire]

Found another way to solve the problem since the "cmd + F" hint only worked with ep. 1 for me:
Select your game in the steam library and search the local game data that is on your mac by right-clicking it or clicking on the gear icon. In the game data folder pick the application file - not the .exe file, but the one that has an icon with one of the characters on it and view its information (by cmd + I). Select "open on low resolution" or something alike, and it should work like this on all five episodes. You can readjust the resolution ingame as soon as it works.

Did these steps on a german mac, so I can't assure i translated every step right, but I think you guys should be able to find it like this.

Cheers