Random freezes

[Keduko]

So the game ran without problems until yesterday, but now I have random freezes. I can still hear the music, but the complete screen is just freezed.
Sometimes a freeze takes only a few seconds but sometimes the game just remains freezed until it crashes.
Strangely my xBox Controller starts blinking while the game is freezed, like it wouldn't get a connection, but this only happens if it's a "short freeze".
Does anyone else have this issue?

[Auvi]

Im just having the same issue. Updated nvidia drivers didn't solve. Forcing d3d9 didn't solve.

[Rubel]

Could you send us a log after this occurrs? Details here

Typically random freezes and crashes can be fixed with the DX9 fix in the first header here, but if that's not helping, taking a look at the log should give us more info. Thanks!

[Shaddix]

same issue here - game freezes and the music/sound continues
forcing dx9 makes the game unplayable in my case
(bought the game today so i cant rly tell if its a new bug for my system)

[Rubel]

Originally posted by Papa Shaddi✘:

same issue here - game freezes and the music/sound continues
forcing dx9 makes the game unplayable in my case

Crashes are usually caused ty DX11 issues, so forcing dx9 is usually the best solution; what do you mean it makes the game unplayable?

Could you send us a log? (details here)

[Keduko]

Originally posted by Rubel:

Typically random freezes and crashes can be fixed with the DX9 fix in the first header here, but if that's not helping, taking a look at the log should give us more info. Thanks!

I've tried to play the game now in both modes, but even in dx9 mode the game freezes and crashes. I have send you log files for both modes :)
I've also noticed that not only the game crashes, but even steam is unusable when EtG crashes. I get a "Steam Client Bootstrapper is not responding" message and I have to restart steam after that.

Originally posted by Rubel:

Originally posted by Papa Shaddi✘:

same issue here - game freezes and the music/sound continues
forcing dx9 makes the game unplayable in my case

Crashes are usually caused ty DX11 issues, so forcing dx9 is usually the best solution; what do you mean it makes the game unplayable?

I dont't know if he means this, but when I forced dx9 i had flickering and invisible textures. Strangely I had this issue only the first time I started the game in dx9, after the second start everything was normal.

[Rubel]

Could you try reinstalling the game through Steam then restarting your computer? Seems silly, but it's fixed some weird issues in the past like this.

The fact that there is no error in the log and no crash data is very suspicious; usually there's something here for us to go off of!

[Shaddix]

Originally posted by Rubel:

Originally posted by Papa Shaddi✘:

same issue here - game freezes and the music/sound continues
forcing dx9 makes the game unplayable in my case

Crashes are usually caused ty DX11 issues, so forcing dx9 is usually the best solution; what do you mean it makes the game unplayable?

Could you send us a log? (details here)

in forced dx9 mode the game had flickering and invisible textures (like Keduko mentioned)
= I couldnt rly play cause of the missing background texture in the entire game :D
I also had to restard my system to get out of the game (didnt try to boot the game in dx9 again after the crash)

I will send you the log file for the dx11 mode and try the dx9 solution again

update: in dx9 mode the game freezes after the loading-screen for the dungeon + i get a notification from windows that the application has been blocked from accessing graphics hardware (only in dx9 mode/ its just freezing and not rly crashing so there is no log file)

[Keduko]

Ok, so I just reinstalled the game, but it didn't solved the problem.
Nevertheless I think I found what causes the Problem. Before I startet the game again (after reinstallation and one more crash) I cleared the download-cache from steam. Then I played the game with my old xbox 360 Controller and I had a pretty good run without any freeze or crash. Then I connected my new Xbox One Wireless Controller (which I always use) and just after about 5 minutes of playing the game freezed.

@Papa Shaddi✘which controller do you use? If it's also the one I use there is probably a problem with it.

[Shaddix]

Originally posted by Keduko:

@Papa Shaddi✘which controller do you use? If it's also the one I use there is probably a problem with it.

a normal xbox 360 (not wireless) controller for windows - i noticed that the use of my controller causes an instant-freeze during the menu selection in dx9 mode (keyboard + mouse lasts till the first dungeon loading screen)

[Auvi]

Managed to reproduce the bug. By taking out controller batteries (xbox one blutetooth version), game resume from the freeze. Sent the log as instructed. =*

[Crazy_Horse]

I've just experienced the same thing yesterday and it didn't fix itself. From this discussion I belive there is one common thing in all these cases. It's Xbox controller. I'm using Xbox one wireless bluetooth controller. When the game freezes it is starting to blink like it is loosing connection or something. It never happened before (I'm playing 3 weeks with it). Other games are running fine with it. Please help solve this one, as I lost ability to play.

[Crazy_Horse]

Solved for me. Really surprising, but it was low battery level to blame. I don't understand how a game can crash because of it, and more surprising why controller doesn't signal low battery level. Maybe because it was made to be used with Xbox not PC.

[Out of 7he Blue]

Originally posted by Rubel:

Originally posted by Papa Shaddi✘:

same issue here - game freezes and the music/sound continues
forcing dx9 makes the game unplayable in my case

Crashes are usually caused ty DX11 issues, so forcing dx9 is usually the best solution; what do you mean it makes the game unplayable?

Could you send us a log? (details here)

hey my game just froze after defeating the dragun i was in the scene to kill the past for pilot and it just black screened me is there anyway u can do anything?