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Beans

Dec 11, 2024 @ 2:56pm

Unable to sign in.

Hello, I only have 3 hours into this game. I installed it 2 days ago as one of the first games downloaded on my newly built PC. Every time I launch the game, it worked flawlessly automatically signing me in and all. But yesterday, I tried to launch, I get an unknown error causing me to manually sign in. After entering my email and password, an error message pops up saying "Failed to complete login: No valid connection." I checked the Torque Motorsport website and it shows I'm still logged in and the game is connected. I was starting to get used to the game and would love to continue playing. Would uninstalling and reinstalling the game fix this connection issue?

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Originally posted by GMG- Jayden:

Originally posted by Beans:
Hello, I only have 3 hours into this game. I installed it 2 days ago as one of the first games downloaded on my newly built PC. Every time I launch the game, it worked flawlessly automatically signing me in and all. But yesterday, I tried to launch, I get an unknown error causing me to manually sign in. After entering my email and password, an error message pops up saying "Failed to complete login: No valid connection." I checked the Torque Motorsport website and it shows I'm still logged in and the game is connected. I was starting to get used to the game and would love to continue playing. Would uninstalling and reinstalling the game fix this connection issue?

Hi there! We're working on a fix for this! We're sorry for any inconvenience this may be causing you. Feel free to jump in our discord to keep up to date on where we're at.
https://discord.gg/torquemotorsport

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A developer of this app has indicated that this post answers the original topic.

GMG- Jayden [developer] Dec 11, 2024 @ 3:08pm

Originally posted by Beans:
Hello, I only have 3 hours into this game. I installed it 2 days ago as one of the first games downloaded on my newly built PC. Every time I launch the game, it worked flawlessly automatically signing me in and all. But yesterday, I tried to launch, I get an unknown error causing me to manually sign in. After entering my email and password, an error message pops up saying "Failed to complete login: No valid connection." I checked the Torque Motorsport website and it shows I'm still logged in and the game is connected. I was starting to get used to the game and would love to continue playing. Would uninstalling and reinstalling the game fix this connection issue?