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You may also want to double check that its checked off to procure item.
If everything is correct, you may just want to fire that char and hire another.
I had one transport just buy one thing and fill up inventory. I got a new one set the same route and it started working as it should.
i tried everything, my workers were producing wood planks and the transporter still refused to get wood. so i ended up restarting the game and switching to agriculture, since it is much easier to transport. but now i dont even bother with storage rules because no matter how
hard i try it never works. on the other hand manual routes work well most of the time so ill stick to them.
i was producing planks yet they refused to get wood. and anyway, thats pretty dumb. transporters should keep resources at min storage, even if nothing is being produced.
if your production required wood and the automated transporters still did not buy it, then this definitely sounds like a bug.
Do you have a save game of the game where this occurred? If yes, it would be great if you could submit a Redmine bug report with the save game attached so that we can analyze what went wrong.
Link to Redmine:
https://redmine.thqnordic.com/projects/the-guild-3-early-access
To open a ticket click on the "+" symbol on the left hand side and click on "new issue". Add a short description of what is going wrong and attach the save file to the ticket.
Save files can be found in your Windows User folder under "Saved Games\Guild3".
If you could post the ticket number here so that we can find the ticket faster, that would be a great help.
Thanks in advance for your help and for reporting the issue!