Call of Duty: Black Ops III

Call of Duty: Black Ops III

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tal May 27, 2016 @ 12:08pm
PLEASE HELP BLACK OPS 3 DISCONNECTS MY INTERNET
Hello, please help. Whenever I start my black ops 3 game it disconnects my whole internet connection and doesnt let me play online. I have formatted my hard drive twice. So theres no chance of a virus. Please help
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texasrattler May 27, 2016 @ 12:16pm 
BO 3 disconnects your whole internet, I don't think that's even possible. Steam goes offline sometimes but I still have my conenction as it's a Steam issue not my connection. Same thing goes for when BO 3 servers go down. Doesn't make my internet stop working.

I think you have a different problem, I don't think it's related to the game.
Sticky Fingers May 27, 2016 @ 1:46pm 
You could try verifying the integrity of the game's cache, but i doubt if that'll fix it. Maybe...
I have to agree with texasrattler. I also think it has nothing to do with the game itself.
I think you need to take a closer look at your router. Might be a bug in it's firewall or something?
And your other games have no problems going online?
The only other thing that comes to mind is your drivers. And although it seems farfetched, check your videodrivers. Make sure you have the latest version installed.
It sounds like bs but i know for a fact that outdated videodrivers can cause the strangest issues.

Edit: while i'm here, Is that Doom not so good? I see you haven'nt played it much...
Last edited by Sticky Fingers; May 27, 2016 @ 1:51pm
texasrattler May 27, 2016 @ 1:57pm 
Originally posted by Likeawesome:
Hello, please help. Whenever I start my black ops 3 game it disconnects my whole internet connection and doesnt let me play online. I have formatted my hard drive twice. So theres no chance of a virus. Please help
Try restarting the modem and/or router. May even try to see if there's a firmware update for your router.
Outdated router or modem can cause issues. Contact your provider or simply replace your equipment if it's old/damaged in anyway.
tal May 27, 2016 @ 2:37pm 
Originally posted by HaxR4Fags:
You could try verifying the integrity of the game's cache, but i doubt if that'll fix it. Maybe...
I have to agree with texasrattler. I also think it has nothing to do with the game itself.
I think you need to take a closer look at your router. Might be a bug in it's firewall or something?
And your other games have no problems going online?
The only other thing that comes to mind is your drivers. And although it seems farfetched, check your videodrivers. Make sure you have the latest version installed.
It sounds like bs but i know for a fact that outdated videodrivers can cause the strangest issues.

Edit: while i'm here, Is that Doom not so good? I see you haven'nt played it much...
I appreciate your help. Black ops 3 seems to be the only game with this problem. My router seems to be fully up to date. I have tried to restart it. And Doom is a great game i just have been trying to get black ops 3 to work for a while, i havent had time
Sticky Fingers May 27, 2016 @ 2:54pm 
Originally posted by Likeawesome:
I appreciate your help. Black ops 3 seems to be the only game with this problem. My router seems to be fully up to date. I have tried to restart it. And Doom is a great game i just have been trying to get black ops 3 to work for a while, i havent had time

Ok. I'm a fresh fish in the bo3 pond so i just named a few things that i could think of as maybe a probable cause. I know how annoying it is not being able to connect. Had a long strict NAT issue that i only got fixed after 2 weeks. With a whole lot of afford... Anyhow, i hope you'll be able to fix this within a fraction of mine man. Good luck!
Last edited by Sticky Fingers; May 27, 2016 @ 2:55pm
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Date Posted: May 27, 2016 @ 12:08pm
Posts: 5