bo3 crash on startup

[AGOGO]

when i try to run the game it crashs in startup
after asking me if I want to run it in safe mode or no
sometimes it work and a lot of time it doesn't
I turned my anti virus off but nothing happen
pls guys if u know how to fix this help me

[lewosch]

was it the first time you tried playing the game following the purchase? or you were playing just fine before and the issue started recently? what anti-virus you're using?

you might try other generic fixes as well; such as verifying integrity of game files on steam, ensuring the graphics drivers being up-to-date, closing any background programs that may interfere with BO3, checking if virtual memory on Windows isn't disabled (or too little).

apparently, depending on the setup (hardware/software), there are many possible reasons which can lead to crashes during startup for BO3, so you can search on Google and steam discussions, to find many more fixes I can't even remember about.

if your anti-virus is Bitdefender or Avast or AVG, you should mainly focus on them, as they're pretty common causes of such problems.

[AsuraJun]

I played before and downloaded recently and I have tried every possible solutions there are, yet the game still crashes on launch. Safe mode always come up and it doesn't anything.

[Billy]

my game has always been fine but is crashing now too :/

[lewosch]

running a game in safe mode usually doesn't do anything else than reverting all settings to their default values, and (in my experience) it rarely fixes such crashes in CoD games, so you can just click "No" when asked.

if the crashes started to occur suddenly, perhaps a recent change you did to your PC might have caused this. it could be a botched graphics driver update, or having switched to a new HDD/SSD, connecting a new headset, monitor etc, or maybe even installing a new in-game monitoring software.

if you're suspicious about anti-virus (especially the ones mentioned in my previous post), try adding "BlackOps3.exe" file to exclusion list at anti-virus interface. depending on what you're using, it may be a good idea to search on Google with keywords to see how exactly to do that (for example, "BO3 crash Bitdefender").

lastly, for testing purpose regarding any potential conflict, you might try closing all programs running on background (aside from steam and certain vital apps for Windows). some people have experienced similar crashes in the past; due to NZXT CAM, MSI Afterburner|RTSS, Nvidia Shadowplay, certain utilities for Razer mice/keyboards, various programs about multi-monitor setups or headset configuration etc.

[AsuraJun]

I tried all those method already, still nothing. I press play, then the safe mode window comes up and then i press y/n (tried both, nothing). However, when I disable my RTX GPU in device manager, the game launches using the integrated GPU and when I enable my RTX on again, it does the safe mode window and nothing happens.

[lewosch]

Originally posted by AsuraJun:

I tried all those method already, still nothing. I press play, then the safe mode window comes up and then i press y/n (tried both, nothing). However, when I disable my RTX GPU in device manager, the game launches using the integrated GPU and when I enable my RTX on again, it does the safe mode window and nothing happens.

make sure the GPU is accurately mounted and its drivers are updated to latest version. if the issue started soon after you switched your GPU to this RTX one, perhaps some remnants of the previous GPU driver could be causing this. it's not really a necessity to do a clean format for disks following a GPU change, but using DDU (Display Driver Uninstaller) is often a good idea in such cases.

if no methods helped solving the problem, you can consult activision support, or search on Google (especially reddit) for discussions regarding RTX cards, to see if somebody else has experienced a similar issue so far.

[AGOGO]

i tried all of that and nothing changed
about your question if the game did that in first time : yes it did that in the first time

[AsuraJun]

The integrated GPU is the CPU one, I have always used the same RTX GPU. All other games work, except for this one. I have also looked at Reddit but no one had the same issue, I have also posted a question but no help.

[Sam ツ]

Does anyone know how to fix this, when I try to open the multiplayer it says that its either undergoing maitnence or network issues but i dont have network issues and I checked that it is not undergoing maitenence

[AsuraJun]

UPDATE - I have finally fixed mine
I have dual monitor setup and all I had to do was unplug the HDMI on the second monitor.

[AGOGO]

congratulation
do you know what should someone who have 1 monitor only do ?

[AsuraJun]

Have you try all the options above? if so then maybe try to disable your GPU and see if it runs, assuming you have a IGPU.

[AGOGO]

Originally posted by AsuraJun:

Have you try all the options above? if so then maybe try to disable your GPU and see if it runs, assuming you have a IGPU.

i did that too but still crashing
and i tried to delete download cash and nothing changed

[AsuraJun]

unfortunately, I don't know. However, don't give up. keep searching, change the search keywords around and eventually you find a hint of what went wrong. That's what happen to me.

[AGOGO]

Originally posted by AsuraJun:

unfortunately, I don't know. However, don't give up. keep searching, change the search keywords around and eventually you find a hint of what went wrong. That's what happen to me.

i think that i'm going to refund