BO3 crashes computer

[TimeForTacoBell]

I follow all the recommended specs, yet it makes my computer just black out. It only happens on this game. Has anyone ever had this issue? If so, any recommendations on how to fix it?

[Jems]

having same issue :(

[texasrattler]

You likely have a software issue. BO3 does not like certain software. Anti virus being a big issue. But it be other software causing problems too.

Open task manager, under start up tab, disable any programs. Test game and see if it's working. If it works then you have a program that's conflicting with the game/Steam.

https://support.steampowered.com/kb_article.php?ref=9828-SFLZ-9289

[Erik93203]

^ this did it for me. it was Trend Micro getting in the way. i know becuase i disabled it and it worked. i just dont know how to make the game work even tho i put it on the "tursted programs list"

[TimeForTacoBell]

Sorry for the delayed response, I've got a lot going on recently. Anyway, I have no anti-virus, but I'm on Windows 10. So soon, I'll try disabling windows firewall and the built-in anti-virus. I'll post here what the results are

[texasrattler]

Windows Firewall likely wont be a issue unless you didn't let the game have a exception. You can look at the allowed listed and see if Steam and BO3 have checks mark to their boxes.
Defender has never caused me any issues, I doubt it's that.

You can try this. Open task manager, under start up tab, disable any programs. Test game and see if it's working. If it works then you have a program that's conflicting with the game/Steam.

Also disable Game DVR in windows 10.

[TimeForTacoBell]

I did all that, but it's still crashing. My computer would say, "going into power save mode" then would go quiet. My power button doesn't turn off the computer, so I'm forced to unplug my computer then plug it back in. Upon turning it back on, the computer gets really loud then begins to cool down. So now it's a problem with my computer, but I don't know what is causing the problem

[TimeForTacoBell]

I have tried raising the fan speed, but still was crashing. It only happens now on moments that are graphically intense in the game, such as zombies Easter eggs (yes, it has happened during the cutscene)

[texasrattler]

Maybe your have a hardware failure. Power supply maybe.

[TimeForTacoBell]

Originally posted by texasrattler:

Maybe your have a hardware failure. Power supply maybe.

For a while I've been wondering if it was the power supply
I know for sure there are 3 possible issues: power supply, dust in the computer, fan

[dOBER]

how are yor temps and cpu/gpu load ? i guess you did monitoring your temps already or ?

here are lots of people with i5`s or old amd`s who have 100% cpu load and with some higher OC it can be a problem. higher room temps during summer etc

[texasrattler]

Have you checked the power options in windows yet? Make sure the computer is set to never sleep.
Also, Power Options->USB Settings->USB selective suspend setting (select disabled).
Maybe even try replacing the CMOS battery.

If nothing else, try repairing Windows.

All else fails, buy/try a new power supply.

[texasrattler]

Try these:
this might not be it but: Go into your power options and find power-save mode. disable anything that can put the computer to sleep.

This might be it: Go into your internet adapter settings and uncheck ''Enable power-saver mode'' or whatever its called. Its a internet adapter setting (for wifi atleast) that can cause the computer to sleep or do other odd things

[texasrattler]

If you use any kind of UPS, not he shipping company, a battery backup. They sometimes can cause issues like these.

Last thing I can think of is the monitor. Some monitors like Dells and LGs have been known to cause some issues. Some of this can be resolved by simply changing out cable. If your using VGA, switch to DVI. If your using DVI, switch to VGA. If you using HDMI, switch to DVI. DVI is usually best to use in most cases.
It could be possible a driver or update may fix the monitor if there is one.

Finally, the last thing it may be if all else fails, could be the vidoe card itself or connection to the monitor. Again change out the cables n test.

I'm all out of things to say lol

[TimeForTacoBell]

I found out the issue and everything is fine now. After opening my pc, I saw that there were tons of dust building up, including dust blocking the fan. I cleaned it all up and launched the game, and everything is working perfectly. Thanks for the support!

[texasrattler]

Sweet. Yeah dust can be a killer if ther eis to must of it. Id say clean a PC once a month or at least every 2-3 months.
Not a good idea to go 6 month or a year without cleaning, im sure a lot do though.