Call of Duty: Black Ops III

Call of Duty: Black Ops III

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nal0R May 23, 2017 @ 10:03am
Black Ops 3 won't start
Hey, so couple of weeks before i write this i had a problem where i would start my BO3, the window appears then nothing happens. After another try it asks me if i wanna run in it safety mode which i know doesn't change anything but even when i press yes it still won't open. I'm not sure how i was able to fix this problem i guess it happened automatically but now it occurs again when im trying to start the game. I have no ideas what's wrong

#Edit: It even shows that im playing BO3 but after a couple of seconds im back at normal. Hope we can get some helping hands here
Last edited by nal0R; May 23, 2017 @ 10:08am
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Showing 1-15 of 80 comments
Progressive Penguin May 23, 2017 @ 10:07am 
Same issue here. Redownloaded and cannot get the game to start :(

CPU - 17 3770k
GPU - GTX 970
Windows 10
16GB RAM
Richkiller May 23, 2017 @ 10:31am 
Put BO3 in your anti virus's exception list, that's supposed to fix the problem
nal0R May 23, 2017 @ 10:33am 
Originally posted by Richkiller:
Put BO3 in your anti virus's exception list, that's supposed to fix the problem
Already done it. It won't fix anything, i only have my Windows Defender so i added it there but it still won't launch
nal0R May 23, 2017 @ 10:46am 
Now i recognized that after where the problem occurs and the game doens't launch a small i think cmd window opens but i can't tell what it its because it closes so fast
nal0R May 23, 2017 @ 11:19am 
Originally posted by ta_pcprod_assist:
Couple things to try,

Make sure you you have updated windows, graphics driver and are using in game default graphics settings

Verify the integrity of your game cache, https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

Add Black Ops 3 game folder to your Antivirus and Firewall exception list. AVAST and AVG are known to have issues. Add BO3 folder to the exception list to resolve this.

Check for the following interference https://support.steampowered.com/kb_article.php?ref=9828-SFLZ-9289

Perform a clean boot per instruction and only start up bare minimum programs, https://support.microsoft.com/en-us/kb/929135
NZXT CAM and MSI AFterburner are known software that may have conflict with BO3

Make sure to run both BO3 and Steam as an admin.

Also what are your computer specifications and are you also using razer synapse?
My specs:
Windows 10 version 1703
Processor: AMD FX(tm)-8350 Eight-Core Processor 4.00 GHz
RAM: 16 GB
Graphic Card: AMD r290x

And yes im running Razer Synapse, does it affect BO3 in any way? Because i have this program open 24/7 and before, as i said, i had no problems

#Edit: And right now im verifying my game cache and the other suggestions i already tried but didn't seem to work.

Verifying game cache didnt work either. Closed Razer Synapse but it still doesn't work.

Last edited by nal0R; May 23, 2017 @ 11:30am
nal0R May 24, 2017 @ 4:27am 
Okay so quick update, its not the pcs fault. I just resetted my whole computer but it still won't open, i don't get it
corruptreality May 24, 2017 @ 5:35am 
Originally posted by nal0R:
Hey, so couple of weeks before i write this i had a problem where i would start my BO3, the window appears then nothing happens. After another try it asks me if i wanna run in it safety mode which i know doesn't change anything but even when i press yes it still won't open. I'm not sure how i was able to fix this problem i guess it happened automatically but now it occurs again when im trying to start the game. I have no ideas what's wrong

#Edit: It even shows that im playing BO3 but after a couple of seconds im back at normal. Hope we can get some helping hands here

5 other people posted the same issue also
nal0R May 24, 2017 @ 6:21am 
I was working for me again. I didn't do anything to be honest. I started the game a couple of times directly from the folder directory and sometimes it said "Steam must be open to run this"-ish. Then i restarted my computer and out of nowhere it worked. Im not sure if i this helps the other ones but yea, i just worked around with it and after a couple of tries it worked. Kinda weird why this even exists..
nal0R May 27, 2017 @ 8:35am 
And the problem is back again. What is this for real it slowly pisses me off
nal0R May 28, 2017 @ 7:21am 
SOLUTION GUYS (for me it worked atleast)

Press the Windows+R to open the run menu
Then type "msconfig"
A small window should appear where you select at the first tab "Custom Boot"
Go to the "Services" tab
Tick at the bottom left corner to make all windows services invisible
And then if you have AMD or NVIDIA there should be a service from them. For me it was "AMD External Events Utility". Remove the tick
Then simply click apply and ok and now it should ask you to restart your computer, do so
And voila, your Black Ops 3 should start up as it did for me.

I hope this works for somebody! Tell me if it does.
Zanguet May 28, 2017 @ 9:32am 
Originally posted by nal0R:
SOLUTION GUYS (for me it worked atleast)

Press the Windows+R to open the run menu
Then type "msconfig"
A small window should appear where you select at the first tab "Custom Boot"
Go to the "Services" tab
Tick at the bottom left corner to make all windows services invisible
And then if you have AMD or NVIDIA there should be a service from them. For me it was "AMD External Events Utility". Remove the tick
Then simply click apply and ok and now it should ask you to restart your computer, do so
And voila, your Black Ops 3 should start up as it did for me.

I hope this works for somebody! Tell me if it does.

Black Ops 3 does not start for me. Only the black screen appears, and close again. I tried to close all startup things, and it came back the same way, until this tip of yours did not work.

I have tried everything a bit, now I will make a backup of the game, and uninstall it, to install again the party of the backup made. There are no more things I can do, I have already modified the antivirus, I have done several times the verification of the files of the game by steam, until excludes the executable and downloaded again. I put the executable in various forms of compatibility ...

All I could do, I've done, except for this backup and reinstallation, because the game is 100gb. It will be a while longer ...

Last edited by Zanguet; May 28, 2017 @ 9:36am
nal0R May 28, 2017 @ 1:01pm 
Originally posted by Zanguet:
Originally posted by nal0R:
SOLUTION GUYS (for me it worked atleast)

Press the Windows+R to open the run menu
Then type "msconfig"
A small window should appear where you select at the first tab "Custom Boot"
Go to the "Services" tab
Tick at the bottom left corner to make all windows services invisible
And then if you have AMD or NVIDIA there should be a service from them. For me it was "AMD External Events Utility". Remove the tick
Then simply click apply and ok and now it should ask you to restart your computer, do so
And voila, your Black Ops 3 should start up as it did for me.

I hope this works for somebody! Tell me if it does.

Black Ops 3 does not start for me. Only the black screen appears, and close again. I tried to close all startup things, and it came back the same way, until this tip of yours did not work.

I have tried everything a bit, now I will make a backup of the game, and uninstall it, to install again the party of the backup made. There are no more things I can do, I have already modified the antivirus, I have done several times the verification of the files of the game by steam, until excludes the executable and downloaded again. I put the executable in various forms of compatibility ...

All I could do, I've done, except for this backup and reinstallation, because the game is 100gb. It will be a while longer ...
The problem that you have a different problem here. For me game didnt even show me a black screen it did nothing, i just saw how i was no longer shown as playing Black Ops 3. Im sorry i cant help you with that.
littleman3817 May 28, 2017 @ 1:21pm 
CPU - i5-4690k
GPU - GTX 1070
Windows 10
16GB RAM

Same problem as everyone else here, won't start, verified 4 times, reinstalled twice.
Sick of this, completely unacceptable
texasrattler May 28, 2017 @ 1:25pm 
Originally posted by nal0R:
Originally posted by Zanguet:

Black Ops 3 does not start for me. Only the black screen appears, and close again. I tried to close all startup things, and it came back the same way, until this tip of yours did not work.

I have tried everything a bit, now I will make a backup of the game, and uninstall it, to install again the party of the backup made. There are no more things I can do, I have already modified the antivirus, I have done several times the verification of the files of the game by steam, until excludes the executable and downloaded again. I put the executable in various forms of compatibility ...

All I could do, I've done, except for this backup and reinstallation, because the game is 100gb. It will be a while longer ...
The problem that you have a different problem here. For me game didnt even show me a black screen it did nothing, i just saw how i was no longer shown as playing Black Ops 3. Im sorry i cant help you with that.
It sounds like you have software blocking Steam. I have seen that message and every time it was software causing issue with BO3/Steam.

It's either your anti virus or other software that's loading on start up thats causing the issue.

Open task manager, under start up tab, disable any programs. Test game and see if it's working. If it works then you have a program that's conflicting with the game/Steam.

List of programs that may interfere with Steam.
https://support.steampowered.com/kb_article.php?ref=9828-SFLZ-9289
Last edited by texasrattler; May 28, 2017 @ 1:26pm
Zanguet May 28, 2017 @ 2:35pm 
Originally posted by texasrattler:
Originally posted by nal0R:
The problem that you have a different problem here. For me game didnt even show me a black screen it did nothing, i just saw how i was no longer shown as playing Black Ops 3. Im sorry i cant help you with that.
It sounds like you have software blocking Steam. I have seen that message and every time it was software causing issue with BO3/Steam.

It's either your anti virus or other software that's loading on start up thats causing the issue.

Open task manager, under start up tab, disable any programs. Test game and see if it's working. If it works then you have a program that's conflicting with the game/Steam.

List of programs that may interfere with Steam.
https://support.steampowered.com/kb_article.php?ref=9828-SFLZ-9289

I've tried to do that, and it did not help. The game starts a window, and closes soon after.

See my requirements on my Steam profile page. And I have 22 hours of game in Black Ops 3. It has been some time that the game has this problem, but it was not calling because it was not in order to play it. But I need to get it back, because I bought it and I can not play.
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Date Posted: May 23, 2017 @ 10:03am
Posts: 80