Character Voice extremely quiet/non-existent in zombies

[sephen]

I am unsure as to why but the character voice when I play zombies is almost completely absent. Even in the cutscenes before each map begins is absent of dialogue. Is there something wrong with my games or is this normal?

[Oracles]

Something wrong with yours game / settings.

They are saying a bunch of things ^^

[ta_pcprod_assist]

Have you checked the voice volume in volume option?

[Niknokinater]

My music and sounds disappear at the same times in the intros of Der Eisendrache (sometimes), Zetsubou (always), Gorod Krovi (sometimes), and Revelations (most of the time) as well.

All of my sound options are untouched at their maxes. I theorize that this is RAM related. I have 8Gb DDR3 (2 4Gb sticks).

[ta_pcprod_assist]

Originally posted by Niknokinater:

My music and sounds disappear at the same times in the intros of Der Eisendrache (sometimes), Zetsubou (always), Gorod Krovi (sometimes), and Revelations (most of the time) as well.

All of my sound options are untouched at their maxes. I theorize that this is RAM related. I have 8Gb DDR3 (2 4Gb sticks).

verify game cache, you might also want on your audio driver and your audio settings.

[Niknokinater]

Originally posted by ta_pcprod_assist:

Originally posted by Niknokinater:

My music and sounds disappear at the same times in the intros of Der Eisendrache (sometimes), Zetsubou (always), Gorod Krovi (sometimes), and Revelations (most of the time) as well.

All of my sound options are untouched at their maxes. I theorize that this is RAM related. I have 8Gb DDR3 (2 4Gb sticks).

verify game cache, you might also want on your audio driver and your audio settings.

Alright, I will return with results. Thank you for your time.

[Niknokinater]

The issue persists. In this instance, I chose to watch through the Der Eisendrache cutscene until the end well after the music and sound effects aborted.

Whenever I have done this (watch until the end when the sounds cut out), the Zombies match itself was riddled with missing sounds and character voices as depicted in this YouTube link from today's test.

https://www.youtube.com/watch?v=JlmaAuJh55c

[Niknokinater]

I bear news. Nothing really changed in the big picture.

-If Cutscene ditches music / sound effects, skip ASAP or in-game sounds will break until the game is rebooted.

But I must note now that I hear the Origins tank music very faintly during the intro of Der Eisendrache after just about everything else has cut out. I am unaware if that has always been there nor do I know if that occurs across all maps that spit this bug (better headphones now).

https://www.youtube.com/watch?v=MNcDsemv4cU

[ta_pcprod_assist]

Check your sound settings on your PC and any software that might be using sound like skype or Teamspeak.

[Niknokinater]

Originally posted by ta_pcprod_assist:

Check your sound settings on your PC and any software that might be using sound like skype or Teamspeak.

I do not use Skype nor Teamspeak and my ASUS 970 ProGaming/Aura Motherboard sound settings look as... normal, I would say, as they would.

Within my startup tab of the Windows task manager, the only programs that launch are NVIDIA Capture Server Proxy, Realtek HD Audio Manager (mobo sound), and Windows Defender notification icon.

Sounds work as intended in any other game or application (7 Days to Die, The Forest, BO1, WaW, BOII, MW2, even BO3 entirely excluding these cutscene hiccups). Is there something more specific I should be searching ?

I thank you again for your continued assistance.

[ta_pcprod_assist]

Originally posted by Niknokinater:

Originally posted by ta_pcprod_assist:

Check your sound settings on your PC and any software that might be using sound like skype or Teamspeak.

I do not use Skype nor Teamspeak and my ASUS 970 ProGaming/Aura Motherboard sound settings look as... normal, I would say, as they would.

Within my startup tab of the Windows task manager, the only programs that launch are NVIDIA Capture Server Proxy, Realtek HD Audio Manager (mobo sound), and Windows Defender notification icon.

Sounds work as intended in any other game or application (7 Days to Die, The Forest, BO1, WaW, BOII, MW2, even BO3 entirely excluding these cutscene hiccups). Is there something more specific I should be searching ?

I thank you again for your continued assistance.

check to see if your PC is using the correct playback device. also see if your system is auto adjusting your audio upon bootup of the game.

[Niknokinater]

Originally posted by ta_pcprod_assist:

check to see if your PC is using the correct playback device. also see if your system is auto adjusting your audio upon bootup of the game.

The Default Device is set to the headphones that use the motherboard sound card. I use Speakers - Realtek High Definition Audio. My old Logitech headset had its own entry but still bore the same issue.

All general audio appears perfect. At the bootups of either Der Eisendrache, Zetsubou No Shima, and Revelations (Gorod Krovi has not dropped its assets in a good couple of months), the game game gets rid of the music and sound effects, the voices continue to play as displayed in the videos.

As for auto adjusting, could you elaborate on that? I've never heard of such a thing outside of Loudness Equalization in which disabling does not make a difference unfortunately. From within the Windows Volume Mixer, everything portrays expected behavior and Black Ops III performs as expected until one of the listed maps is launched. Even then, again, it is a probability that the cutscene music / sound effects drop.

[ta_pcprod_assist]

have you check the in game sound settings? Also are you using headphones or speakers currently?

[Niknokinater]

Originally posted by ta_pcprod_assist:

have you check the in game sound settings? Also are you using headphones or speakers currently?

I use the voice, sound effects, music, and cinematic volumes at max on the Treyarch Mix.

I am using JLab Flex Folding Studio Headphones that use my motherboard's soundcard. (I note that speakers and audio devices bearing their own cards do not make a difference).

[ta_pcprod_assist]

Try setting the default device to speakers in playback.

[Niknokinater]

Originally posted by ta_pcprod_assist:

Try setting the default device to speakers in playback.

The Default Device is set to Speakers - Realtek High Definition Audio.

In the event that you meant to use actual speakers, the ones on hand use my motherboard's sound card. There would not be a difference.

Previous Logitech headphones (bearing its own respective entry in the Playback list of which I set to default) across 3 different systems, I was able to reproduce this bug.

I attempted to use an SRS-BTX 300 Bluetooth speaker as well (bearing its own respective entry in the Playback list of which I set to default) but Black Ops III really did not like this one. Upon getting past the "Press Enter to proceed" screen just after they Treyarch / Activision intro, all sound of the game ceased both times I launched the game. I went and tried to load up a zombies map, and the visuals for the cutscene didn't even show.