Wont log in my steam account

[Bunny]

when i launch the game it says its logging in with my steam account and fails every time. any info on how to fix this issue?

[Ranarius]

Here's one tip I've found that has helped some people with this issue. If this works for you please let me know. If it doesn't, we'll keep trying to help!


If you are getting an SSL connection error when logging in and are using Xfinity, try disabling the Advanced Security setting (under the Security tab on your Xfinity app).

[Bunny]

Originally posted by Ranarius:

Here's one tip I've found that has helped some people with this issue. If this works for you please let me know. If it doesn't, we'll keep trying to help!


If you are getting an SSL connection error when logging in and are using Xfinity, try disabling the Advanced Security setting (under the Security tab on your Xfinity app).

i have no idea what any of what you say is...

[Ranarius]

Who is your ISP?

[Bunny]

Originally posted by Ranarius:

Who is your ISP?

im just going to refund the game. its so annoying when you have to jump through hoops to play a game you paid for. if you guys find away to fix this issue on your end then ill consider getting it again.

[Allen_The_Average_Old_Joe]

I am having this exact same issue did anyone find a fix or do I have to refund as well???

[Synacker]

looks like Refund time. Can't play a game i was playing just a few hours before.

[fdnyguy77]

Gifted this for a friend n the same crap. Refunded

[Class&Cool]

Problem FIXED and it took 5 minutes.

I have Frontier Internet, went on their website, opened up a chat with support, and provided them this link: gl-cacxhwf7dqdvfhc8.westus3-01.azurewebsites.net

Told them to unblock it and now I have access again.

[BEBOS]

I am having the same issue I have FRONTIER please advice don't want to leave.

[Track]

The issue is most likely an application is blocking access to our SSL certificate server. Many ISP's use web filtering in their managed routers. Additionally, security applications may also be using web filtering.

You need access to gl-cacxhwf7dqdvfhc8.westus3-01.azurewebsites.net as that is our SSL certificate server.

Please reach out to your ISP and give them that URL

[returning143]

Originally posted by Track:

The issue is most likely an application is blocking access to our SSL certificate server. Many ISP's use web filtering in their managed routers. Additionally, security applications may also be using web filtering.

You need access to gl-cacxhwf7dqdvfhc8.westus3-01.azurewebsites.net as that is our SSL certificate server.

Please reach out to your ISP and give them that URL

I tried. My ISP (Frontier Communications) is not blocking anything. I checked it, then contacted them directly and they verified that they are not blocking anything.

[tist]

Had the same issue with ISP Breezeline being blocked by Plume. Plume is some kind of cloud based app security garbage they force on you when using their equipment. I was able to allow the site in the app. The security settings you can manage from your gateway will do nothing for this.

[BEBOS]

VPN works get a VPN was the only thing that worked for me Proton VPN is free hope it works.

[The Coy Wonder]

You can also go to your router's app (I use EERO) and you can add the address (gl-cacxhwf7dqdvfhc8.westus3-01.azurewebsites.net) to ALLOWED in the Network Settings. This fixes it, too.

[Zortex Holyflame]

game will not let me log in, "fails to log into Steam". I been trying to play it more then in the game world itself. Time for a REFUND!