FSR2 on AMD RX 6800XT = Repeated Crashes

[MugHug]

Runing Windows 11 Pro and using the latest AMD drivers 24.12.1.

Attempted to use the FSR2 (experimental) setting with my AMD RX 6800XT video card.

The result is the game crashes after selecting a character and while trying to enter the actual game world.

At this point you cannot change the FSR setting using the in-game menu, because the game keeps crashing before you can reach said menu.

Ended up having to do a manual edit by finding the Settings.json file located at:

C:\Users\XXXXX\AppData\LocalLow\Visionary Realms\Pantheon\Settings

First back the file up just in case. Then you change the "AllowFSR2:" setting to 0, save the file and it seems the game loads with no issue.

[GoldKnyght™]

TY yup this broke mine as well.

[GJB71]

Having the same issue.

[MugHug]

Originally posted by GJB71:

Having the same issue.

Did the suggested solution fix it?

[Old.Man]

Can confirm crash and fix. Thank you @mughug for sharing.

[Brutall]

same problème i can't play .
désinstaller the game 2 times .

[MugHug]

Originally posted by Brutall:

same problème i can't play .
désinstaller the game 2 times .

No need to uninstall and reinstall as it seems there is nothing wrong with the installation.

Just edit the settings.jsom file as detailed above.

[MugHug]

Hopefully the developers do not decide to encrypt such files like Setting.json as it makes it so much more easy to troubleshot on out end.

[Sairek Ceareste]

Originally posted by MugHug:

Hopefully the developers do not decide to encrypt such files like Setting.json as it makes it so much more easy to troubleshot on out end.

There shouldn't be any reason to encrypt it. The options in game is just a gui for the settings file at the end of the day.

[MugHug]

Originally posted by Sairek Ceareste:

Originally posted by MugHug:

Hopefully the developers do not decide to encrypt such files like Setting.json as it makes it so much more easy to troubleshot on out end.

There shouldn't be any reason to encrypt it. The options in game is just a gui for the settings file at the end of the day.

Would be nice if many other developers agreed with you or tried to not make it hard when it comes to exactly what you describe it as. :(

[pnqn]

For AMD users:
Close the game.
Press Win+R
Enter %UserProfile%\AppData\LocalLow\Visionary Realms\Pantheon\Settings\
Delete Settings.json (alternatively, you can edit this in a text editor and change AllowFSR2 to 0 and probabaly DynamicResolution to 0 also)
Re-launch

For others / for those where the above did not work:
Uninstall the game
If using Steam, close Steam entirely (Ctrl+Shift+Esc to open Task Manager and ensure no processes are running)
Open Steam
Install the game

Note: Verifying integrity of game files does not seem to be enough for some players and so a full uninstall/re-install is recommended.
----
If you are still experiencing crashes and you want to try and help Visionary Realms out with solving the issue affecting you, please do the following:
Press Win+R
Enter %UserProfile%\AppData\Local\Temp\Visionary Realms\Pantheon\Crashes\
If you get an error about Windows being unable to find the directory, this means you have no crash logs available and can skip the remaining steps
Inside, verify that you have folders like Crash_YYYY-MM-DD_0000000000 (the actual folders will have date/timestamps in accordance with the time of the crash)
Archive the latest crash folder in .zip archive (Windows 11: Right Click -> Compress to... -> ZIP File, Windows 10: Right Click -> Send to -> Compressed (zipped) folder)
Send an email to [e-mail] with any details you may have about the crash and attach the zip archive

[MugHug]

Originally posted by penquin:

For AMD users:
Close the game.
Press Win+R
Enter %UserProfile%\AppData\LocalLow\Visionary Realms\Pantheon\Settings\
Delete Settings.json (alternatively, you can edit this in a text editor and change AllowFSR2 to 0 and probabaly DynamicResolution to 0 also)
Re-launch

For others / for those where the above did not work:
Uninstall the game
If using Steam, close Steam entirely (Ctrl+Shift+Esc to open Task Manager and ensure no processes are running)
Open Steam
Install the game

Note: Verifying integrity of game files does not seem to be enough for some players and so a full uninstall/re-install is recommended.
----
If you are still experiencing crashes and you want to try and help Visionary Realms out with solving the issue affecting you, please do the following:
Press Win+R
Enter %UserProfile%\AppData\Local\Temp\Visionary Realms\Pantheon\Crashes\
If you get an error about Windows being unable to find the directory, this means you have no crash logs available and can skip the remaining steps
Inside, verify that you have folders like Crash_YYYY-MM-DD_0000000000 (the actual folders will have date/timestamps in accordance with the time of the crash)
Archive the latest crash folder in .zip archive (Windows 11: Right Click -> Compress to... -> ZIP File, Windows 10: Right Click -> Send to -> Compressed (zipped) folder)
Send an email to [e-mail] with any details you may have about the crash and attach the zip archive

Wow!!! You had all those problems over this!!!!

I must have be lucky to have to just change one single value in the Settings.json file to fix it.

[Assailer]

same, cannot play, all i get is black screens. :(

https://steamcommunity.com/app/3107230/discussions/0/783166115771647917/