Mortal Kombat X

Mortal Kombat X

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MK X (Not responding) on launch
since the new update today the game will launch (Not responding) no real error just shows the MK X loading box then opens instantly (Not responding) and i need to ctrl + alt+ delete to kill the process.

i have been on steam for almost 12 years now so yes i have done all the basic stuff for troubleshooting.


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System Information
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Case: Rosewill BLACKHAWK-ULTRA Gaming Super Tower Computer Case
PSU: EVGA SuperNOVA 1300 G2 80 PLUS GOLD Certified 1300W
GPU:EVGA GTX980 3 Way-SLI @ x16/x16/x8
CPU: Intel i7-5960X @ 4.5Ghz
CPU Cooler: Corsair Hydro Series H110
Motherboard: EVGA X99 Classified
Memory: G.SKILL Ripjaws 4 series 32GB (4 x 8GB) 288-Pin DDR4 SDRAM DDR4 2666 / 1333 (Quad Channel)
Hard drive 1: PNY XLR8 240GB SSD
Hard drive 2: Intel 730 Series 480GB SSD
Hard drive 3: Seagate Barracuda 2TB 7200 RPM 64MB Cache
Monitor: ASUS VG248QE Black 24" 144Hz 1ms
Headset: Razer Tiamat 7.1 Surround Sound PC Gaming Headset
Keyboard/Mouse: Razer Blackwidow ultimite 2014 / EVGA TORQ X10 Gaming mouse


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CPU-Z Validator
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http://valid.canardpc.com/5eb00v


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Proof of purchase
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http://steamcommunity.com/sharedfiles/filedetails/?id=333836880


ONLY CHANGE I MADE WAS REMOVED THE 2-GTX780 Ti's AND ADDED 3 GTX980's


That is every single thing you should need to know about my system and what is running on it.

Any help will be appreciated
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Showing 1-13 of 13 comments
InkabodCrane May 6, 2015 @ 6:07pm 
Same for me. Game was running fine before, now after downloading the patch it won't even start. Just get the MKX logo as it starts to load, then a black screen. Have to CTRL+ALT+DEL to get out of it.

Pretty irritating in general, but even more so because it was already working fine.

On the laptop here I have:

Intel i7-4700HQ @ 2.40Hz
8GB RAM
GTX 870m

Need a fix ASAP
Nuuh May 6, 2015 @ 7:17pm 
can we help us? i cant play, help me please.
NQ May 6, 2015 @ 7:29pm 
Yes yes, very frustrating because the game was working fine before. Now after waiting and downloading this freaking 15 GB "patch", everything just collapse.
I May 6, 2015 @ 8:10pm 
just wait for game to load. dont kill the process you dummy
Originally posted by Holdcx:
just wait for game to load. dont kill the process you dummy

i left the black screen open for 33 minutes while i heated up the dab nail and took 2 dab hits came back and it was still black this is more then that.
Last edited by Fire in the bowl!; May 7, 2015 @ 2:24pm
Bump, bump, bump
That's the sound of the fifteens while they're hitting in my trunk.
Looks like you have a 5960X in your system. Check this thread: http://steamcommunity.com/app/307780/discussions/0/620712999972312429/
Originally posted by ANS cmdr faggenheimer:
Looks like you have a 5960X in your system. Check this thread: http://steamcommunity.com/app/307780/discussions/0/620712999972312429/

thank you so much...i need my HT for the work i do this is not a appropriate fix for my self i would have to restart my pc every time i felt like opening MK X to disable it hope they are aware and address it =( Thanks again cmdr faggenheimer
HATAFI May 7, 2015 @ 3:10pm 
I had same issue when I enabled Nvidia threaded setting.
Fire in the bowl! May 10, 2015 @ 12:31am 
Description:
A problem caused this program to stop interacting with Windows.

Problem signature:
Problem Event Name: AppHangB1
Application Name: MK10.exe
Application Version: 0.0.0.0
Application Timestamp: 5549504e
Hang Signature: f849
Hang Type: 134217728
OS Version: 6.3.9600.2.0.0.256.48
Locale ID: 1033
Additional Hang Signature 1: f8498518272b5c62d01b3ac77343b83c
Additional Hang Signature 2: dd28
Additional Hang Signature 3: dd28474123d1584489bcfe9699648163
Additional Hang Signature 4: f849
Additional Hang Signature 5: f8498518272b5c62d01b3ac77343b83c
Additional Hang Signature 6: dd28
Additional Hang Signature 7: dd28474123d1584489bcfe9699648163

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=280262

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Gogba Jun 14, 2017 @ 9:50pm 
I know this post is old but i get same problem bought game installed it and black screen
Scruxx Jun 15, 2017 @ 8:26am 
You can play, u just need a little bit patience. Just kill the process if it doesnt run. Then try again. Also try to start the game over the configs, right under the start button, u can also start the game from there. For me its like this: I start the game normally, wont start, i start the game over configs, wont start, i start again normal, works. Its like doing it 3 times and i think this start over configs helps a little bit. I tryd it with 4 times normally and it didnt work, so maybe this starting over configs is the the key, not sure.
jon Jun 16, 2017 @ 2:49am 
I encountered the same issue. Logo is displayed, then the game opens in a window, but the window stays black. After a a while I can hear the sound of demo-combat.

After trying several suggested ways to fix the issue without success, I thought that lowering the screen resolution in the options.ini might help, although I'm running 1920x1080, and it did help.

EDIT: Pressing 'ALT+ENTER' while seeing the black window switches the game to fullscreen. That works as well. How did I not think of this earlier...
Instead I took the sceenic route below:

1. Locate 'options.ini' in 'C:\Users\Username\AppData\Roaming\MK10'
2. Open it with a text editor
3. Find the lines
ResolutionX = 1920
ResolutionY = 1080
4. Change to a lower setting
ResolutionX = 1600
ResolutionY = 900
5. Save 'options.ini' and launch the game

Do NOT use Auto-Config in game, because it will reset to 1920x1080 window mode. You can manually choose to run the game in 1920x1080 in fullscreen of course.

Hope this might help some people.
Last edited by jon; Jun 16, 2017 @ 3:16am
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Showing 1-13 of 13 comments
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Date Posted: May 6, 2015 @ 5:57pm
Posts: 13