[FIXED] MKX crashes at start

[mathis]

After several hours and tries, I can't play. I tried everything on the internet, I desinstalled it/reinstall. Help me please

[TagYrIt]

install direct x

[mathis]

Already done. 3 times

[Remvel]

The game is updated and does not start for me.

[XIII]

The same stuff. Just black screen. I can hear sounds, but no picture. It worked before, about half an year before

[76561198334943216]

Hi there, thanks for reporting this issue. I'll be happy to send this information to the rest of the team. Additionally, you can reach out customer support at {LINK REMOVED}http://support.wbgames.com/ics/support/contactUs.asp

[Pablo]

Originally posted by Error 404 : Harambe_is_missing:

After several hours and tries, I can't play. I tried everything on the internet, I desinstalled it/reinstall. Help me please

specs ?

[Provider]

Same problem here! I launch game, it shows MK XL logo and nothing happens! Waited for 10 minutes and game closed by itself.

My specs -
Motherboard: ASUS M4A88T-M
CPU: ADM Phenom x4 (Black Edition)
GPU: Nvidia GeForce GTX 750 Ti
RAM: 12 GB
HDD: 1Tb
OS: Windows 10 Pro 64-bit

[Aleimmicio]

same for me black screen can just hear sounds cannot exit the game and have to hard reset

Motherboard: MSI 970 gaming
CPU: ADM fx 6300
GPU: AMD rx 480 red devil
RAM: 16 GB
HDD: 500 gb ssd
OS: Windows 7 Pro 64-bit

[uncleistvan]

It starts if you launch it in Windowed Mode.

1.) Windows + R
2.) %appdata%\mk10
3.) Open the options.ini file
4.) Set WindowMode to VID_OPT_WINDOWED

That did the trick for me.

[XIII]

Try to delete config.ini in users/[name]/appdata/roaming/MK10
Works for me

[mathis]

Originally posted by uncleistvan:

It starts if you launch it in Windowed Mode.

1.) CTRL + R
2.) %appdata%\mk10
3.) Open the options.ini file
4.) Set WindowMode to VID_OPT_WINDOWED

That did the trick for me.

THANK YOU <3 IT WORKED

[Provider]

Originally posted by uncleistvan:

It starts if you launch it in Windowed Mode.

1.) CTRL + R
2.) %appdata%\mk10
3.) Open the options.ini file
4.) Set WindowMode to VID_OPT_WINDOWED

That did the trick for me.

Didn't work...

[saulo.dir]

Here didn't work. I can hear sounds too, but no picture.

[saulo.dir]

Originally posted by uncleistvan:

It starts if you launch it in Windowed Mode.

1.) Windows + R
2.) %appdata%\mk10
3.) Open the options.ini file
4.) Set WindowMode to VID_OPT_WINDOWED

That did the trick for me.

This option is default in my "options.ini" file.

[mathis]

Try to not click on the window, just, if you're on another window, do ALT+TAB, worked for me