Pixel Collector
Luko Oct 23, 2024 @ 4:02pm
Losing tickets !
Sometimes I start the game and see that I´ve lost all my tickets.

bruh
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Showing 1-7 of 7 comments
TsunaAki Oct 23, 2024 @ 8:43pm 
I lost everything myself, including the collected items. I've a feeling it's a recent server issue.
Luko Oct 23, 2024 @ 10:05pm 
Originally posted by TsunaAki:
I lost everything myself, including the collected items. I've a feeling it's a recent server issue.

I lost all my items too, didn´t see it before. Great ! And tickets don´t drop anymore, such a funny game.
Last edited by Luko; Oct 23, 2024 @ 10:06pm
Mordey Oct 24, 2024 @ 6:12am 
Yep, game is now broken. I lost probably 20+ tickets and all my lottery progress. Kinda a shame because I liked this game but it needs serious updates.
Luko Oct 24, 2024 @ 11:18am 
Ok, online again :D
morphewo Oct 25, 2024 @ 10:14am 
You haven't lost your items, they're still in your inventory
It's just that since yesterday the game's server have some problems apparently, so when you start the game since you're unable to connect to said server, there's that kind of error
But yeah, the items are in your inventory, I'm not sure the game would be able to remove them from you for no reasons
And when it happens to you, it happens for every other person on the game, so don't worry about losing lottery progress and all, everyone lost it
PixelPulseGames  [developer] Oct 30, 2024 @ 11:39am 
Thanks morphewo for the great explenation.

As correctly explained, no items are removed from your inventory. The only thing than can happen is that the communication between the game and server is blocked for some reason. Because of this the game will display 0 tickets as it cannot know how many you have. The connection issue should since have been resolved.

To get faster responses or help in such situations, I recommend to open a ticket on our discord server. Thanks for your input!
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