What the heck is up with all the dissatisfied customers??

[RuinedMyHoliday]

I make sure I never have an empty shelf in my store
At the start of days I make sure all stock are set to market price
I have to air fresheners by the entrance that clean all smelly customers instantly
I make sure customers aren't waiting in line for stupid amounts of time

Yet on a daily basis easily I'm getting 35-40 dissatisfied customers a day. What gives? Anyone else encountering this too?

[satyva]

Customer Satisfaction
A customer will only be dissatisfied if they do one or more of the following:
Haven't purchased an item.
Haven't purchased a card.
Haven't played at a play table.

The main reasons why any of these 3 would occur is if:
Your prices are too high.
They can't find the item on their list.
They can't find an empty play table seat.
They can't find the checkout.
They can't find any items on any shelves they've internally checked.

Dissatisfied customers don't affect your game whatsoever. They are just a stat that is saved to your game.

[lbigheadm]

30-40 is really high.

Make sure you have every item available for your level. If you can unlock it then the customer might come in to target shop for it. I am pretty sure even the spray can be on the list.

I don't have singles or play tables in my store anymore because they destroy my daily sales/XP.

For prices I would not go over the Market->+10%-> Round combo. I am Market Round or Market -> -10% -> Round. I get about 150-160 customers a day and only 10ish are dissatisfied.

The penalty for satisfaction isn't in yet. I believe it's high up on the roadmap though.

[Runzu]

Originally posted by satyva:

Customer Satisfaction
A customer will only be dissatisfied if they do one or more of the following:
Haven't purchased an item.
Haven't purchased a card.
Haven't played at a play table.

The main reasons why any of these 3 would occur is if:
Your prices are too high.
They can't find the item on their list.
They can't find an empty play table seat.
They can't find the checkout.
They can't find any items on any shelves they've internally checked.

Dissatisfied customers don't affect your game whatsoever. They are just a stat that is saved to your game.

I get between 6 - 12 dissatisfied customers a day. Thank you for the information. Perhaps it's because I've boxed up my card table. It's so tedious to keep stocked.

[VinceWolf]

I've also had customers become dissatisfied over foil full art and foil ghost cards, complaining about market price being too high and they don't have the money for it. :\

[Hangy]

I only sell Legendary Destiny boxes in my store. I have only 1 shelf. I have, on average, 80-90 dissatisfied customers per day. I also don't care. I am ripping packs for the 2500 achievement and I have almost 1m in the bank... the customers are only there to give me enough money to rip more cards.

IMHO, stocking every item is tedious and I stopped doing it by about day 50. Just embrace the dissatisfaction, and focus on your next goal.

[Oblivion]

Originally posted by Hangy:

I only sell Legendary Destiny boxes in my store. I have only 1 shelf. I have, on average, 80-90 dissatisfied customers per day. I also don't care. I am ripping packs for the 2500 achievement and I have almost 1m in the bank... the customers are only there to give me enough money to rip more cards.

IMHO, stocking every item is tedious and I stopped doing it by about day 50. Just embrace the dissatisfaction, and focus on your next goal.

true that, gota farm that lvl 100. then i can return my store to normal :D

[Shabloips]

Originally posted by Hangy:

I only sell Legendary Destiny boxes in my store. I have only 1 shelf. I have, on average, 80-90 dissatisfied customers per day. I also don't care. I am ripping packs for the 2500 achievement and I have almost 1m in the bank... the customers are only there to give me enough money to rip more cards.

IMHO, stocking every item is tedious and I stopped doing it by about day 50. Just embrace the dissatisfaction, and focus on your next goal.

This is the way 👆

[Sangral]

Originally posted by Shabloips:

Originally posted by Hangy:

I only sell Legendary Destiny boxes in my store. I have only 1 shelf. I have, on average, 80-90 dissatisfied customers per day. I also don't care. I am ripping packs for the 2500 achievement and I have almost 1m in the bank... the customers are only there to give me enough money to rip more cards.

IMHO, stocking every item is tedious and I stopped doing it by about day 50. Just embrace the dissatisfaction, and focus on your next goal.

This is the way 👆

Nah, that's stupid.

[Twin]

At level 35, about 115 customers a day... usually about 25-30 dissatisfied a day.

I do NOT sell everything, for accessories I typically only put out 2 of each, highest profit.

As was mentioned, from a purely money making perceptive you are better off selling fewer high profit items and taking the hit on dissatisfaction.