Opening packs bug

[Ninjetter]

Sometimes while you're opening packs, the game gets stuck on showing the deck of cards that you've just opened. You can't do anything, the game isn't frozen cause your employees are still working and your balance still goes up, customers are still walking around. Only way to fix this is to force close the game. I've got ptsd from it now and save between each pack I open just incase it doesn't auto save in time lmao

[konnie2287]

Happens to me all the time. I save often

[candiceosuna]

I just started having this issue. I can't get through 2 packs without it happening. I hope there's a fix soon. My husband plays this game as well and has not had the issue.

[finkpink-girl]

I also have this issue, ive changed the auto next card, the speed of opening, the FPS, even waiting for the shop to be closed at the beginning / end of the day and i still get trapped in the frozen pack with people moving in the background. Ive lost countless valued cards because of that, and it makes card opening not exciting because it keeps just crashing out

[Ninjetter]

Originally posted by finkpink-girl:

I also have this issue, ive changed the auto next card, the speed of opening, the FPS, even waiting for the shop to be closed at the beginning / end of the day and i still get trapped in the frozen pack with people moving in the background. Ive lost countless valued cards because of that, and it makes card opening not exciting because it keeps just crashing out

That's what I've been doing aswell. I lowered the fps (I still have the auto next card on though), I mainly only open decks before opening the store now, but still saving between decks. It's random it happens it seems so I'm not even sure what the issue could be other then making sure everything in the background is completely closed etc. I guess just a random bug in the game itself where something randomly clashes with something. Who knows. But yeah ive unfortunately lost a couple high value cards aswell, although sometimes when I force close during decks, when I reopen the game, I'm back in the starting position on the street with the decks on the screen. Super addicting game thus far though lol

[IcewaterCreek®]

Originally posted by Ninjetter:

Sometimes while you're opening packs, the game gets stuck on showing the deck of cards that you've just opened. You can't do anything, the game isn't frozen cause your employees are still working and your balance still goes up, customers are still walking around. Only way to fix this is to force close the game. I've got ptsd from it now and save between each pack I open just incase it doesn't auto save in time lmao

SOLUTION and TEMP until patch

Do not use auto for the time being, it has not happened since opening manual and/or pace clicking.
If you use auto or click like bananas, there will be a hang in the animation which cause what you describe because the speed of animation creeps faster than the auto or fast click until the animation beats the line of code before action.
Used auto and/or fast clicked with my son, and happened 4 times in 28 pack openings.

Proof of claim/concept from my seat

Has not happened once when reasonable pace, manual opening packs.
Opened 1003 packs over the past hours, and not one issue.

[Ninjetter]

Originally posted by IcewaterCreek®:

Originally posted by Ninjetter:

Sometimes while you're opening packs, the game gets stuck on showing the deck of cards that you've just opened. You can't do anything, the game isn't frozen cause your employees are still working and your balance still goes up, customers are still walking around. Only way to fix this is to force close the game. I've got ptsd from it now and save between each pack I open just incase it doesn't auto save in time lmao

SOLUTION and TEMP until patch

Do not use auto for the time being, it has not happened since opening manual and/or pace clicking.
If you use auto or click like bananas, there will be a hang in the animation which cause what you describe because the speed of animation creeps faster than the auto or fast click until the animation beats the line of code before action.
Used auto and/or fast clicked with my son, and happened 4 times in 28 pack openings.

Proof of claim/concept from my seat

Has not happened once when reasonable pace, manual opening packs.
Opened 1003 packs over the past hours, and not one issue.

Yeah thats basically been my solution aswell (limited clicking per pack) but, with auto still on. I click to open, then click to close, repeat, with periodic saving between of course lol

[Axolia]

This started happening to me yesterday.

[Aki Kitsune]

yeah just happened to me as well about 2 days now, likely since I'm opening and looking at my shop which drops my fps. Which likely registers I clicked while the animation isn't done, making you stuck at the card screen.

Auto next card pack don't affect anything, just don't click too fast or hold click.

The only way I found is to open pack without rendering my shop (ie sidewalk while looking away or the ground) or opening before or after opening my shop

[huddy]

happens to me aswell i cant even use my mouse to click through the cards

[ScarletRose]

I have this bug too. Now every time I open a pack it just freezes. The world continues to go on, but im stuck there with a frozen card pack. i hate it. It wont let me enjoy my game someone please fix this bug. I JUST started enjoying modding my game and I already hate that daytime doesnt end. and I can't see the time of day anymore. Fix these bugs please!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[Aki Kitsune]

Originally posted by ScarletRose:

I have this bug too. Now every time I open a pack it just freezes. The world continues to go on, but im stuck there with a frozen card pack. i hate it. It wont let me enjoy my game someone please fix this bug. I JUST started enjoying modding my game and I already hate that daytime doesnt end. and I can't see the time of day anymore. Fix these bugs please!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

just open packs outside as look away from your store, to not render everything there. Since when you are in the store or looking at the store with many customers while opening packs, it seems to cause desync in input causing the bug.

Or you can open just fine before opening and after 9 pm when there are less amount of things going on. Which I usually do since, trading cards with customers is much much easier to get new cards.

[Foxtrekker]

is this happening when using mods or no ? I think i had this happen once a long while ago before i was even using fast pack opening, but thats it.

[Aki Kitsune]

Originally posted by Foxtrekker:

is this happening when using mods or no ? I think i had this happen once a long while ago before i was even using fast pack opening, but thats it.

It can happen later in the game (like lv 50+) when a lot of customer moves around, and you don't have a good pc. Regardless if you have mods or not.

For me, I play vanilla. But since my pc isn't great... Looking or being at the store, there is a noticeable fps drop and input desync like changing label prices. So it's pretty much the reason why this bug to happens for me when I open packs in those conditions.

But, if you play mods to change speed opening or more cards to hold. That might be the issue, since holding more cards means you also render them all... And you'd want to make sure to have better pc to handle that or try to render the store/number of cards less.