Customer Reviews

[Canadaboy250]

do they have any impact yet or are they just flavor to tell new players what they are doing wrong?

[Iceberg]

I was hoping to see messages about what customers are looking for that the shop is not carrying at the time. In the prologue the customers verbally say what they are looking for which helps with what I need to stock the shelves with. Doesn't seem to be present in the paid version of the game though.

[LoneWolfLegend]

if they do not impact yet, hope they do soon.

[Canadaboy250]

Originally posted by Iceberg:

I was hoping to see messages about what customers are looking for that the shop is not carrying at the time. In the prologue the customers verbally say what they are looking for which helps with what I need to stock the shelves with. Doesn't seem to be present in the paid version of the game though.

Unless the formula has been changed recently, a certain percentage of customers will come in with a predetermined item they are searching for that they need to find before they will buy more. (this percentage maxes out at 50% at shop lvl 30 irc.
The item they are looking for is a random item out of EVERY item you have access too at your level. So all items are equally "sought after" so theres no specific item you can buy that will be disproportionately popular.

[VoidingNixx]

So when a customer only leaves a 4 star review, that counts as a dissatisfied customer? I have them at the end of the day, but all I have is 4 and 5 star reviews in that app. That's kind of harsh if that is the case. I would expect a 1 or 2 star to be dissatisfied... maybe a 3 star.

[jackal[ronin]]

they also don't appear to be synced with satisfaction, I had 117 visitors, 13 unsatisfied and a 4.76 star rating. I want to see all the 1 star reviews but it's all 4s and 5s

[Canadaboy250]

Originally posted by jackalronin:

they also don't appear to be synced with satisfaction, I had 117 visitors, 13 unsatisfied and a 4.76 star rating. I want to see all the 1 star reviews but it's all 4s and 5s

i mean not all customers leave a review, and all the dissatisfied marker means is that they did not make a purchase or play a game, effectivley just informing you of a measure of lost revenue, so they dont necessarily make reviews.

[Emerald Unicorn]

Originally posted by Canadaboy250:

Originally posted by jackalronin:

they also don't appear to be synced with satisfaction, I had 117 visitors, 13 unsatisfied and a 4.76 star rating. I want to see all the 1 star reviews but it's all 4s and 5s

i mean not all customers leave a review, and all the dissatisfied marker means is that they did not make a purchase or play a game, effectivley just informing you of a measure of lost revenue, so they dont necessarily make reviews.

I find that unrealistic. Usually it's people dissatisfied with something who are most likely to leave a review/complaint lmao.

[Canadaboy250]

Originally posted by Emerald Unicorn:

Originally posted by Canadaboy250:

i mean not all customers leave a review, and all the dissatisfied marker means is that they did not make a purchase or play a game, effectivley just informing you of a measure of lost revenue, so they dont necessarily make reviews.

I find that unrealistic. Usually it's people dissatisfied with something who are most likely to leave a review/complaint lmao.

Yes some of them theoretically should, however not finding something you wanted isnt always a good complaint review, also dissatisfied in this sense isnt explicity upset. Its not inconceivable for a person to comprehend that a tiny little upstart TCG store cant yet afford the 8K license for one particular product yet.