Dark Hours: Prologue

Dark Hours: Prologue

it keeps crashing even after i start the game
hello, it keeps crashing after i start the game please help ,e
Originally posted by Raven:
Originally posted by Ecstacy:
hello, it keeps crashing after i start the game please help ,e

Hello,
Please check if the instructions in the FAQ can help you https://steamcommunity.com/app/3064370/discussions/0/4518883513868704143/
Keep me updated!

Crashes and performance issues
Some tips for you to run the game and try to avoid crash and have better performance:
  • use Windows 10 64-bit or Windows 11 64-bit: we do not support older versions of Windows
  • check the software prerequisites have been installed by Steam. These are the DirectX redistributable and Visual C++ redistributables.
  • test to disable XMP or to change the XMP profile in bios
  • check your computer meets the minimal hardware requirements indicated in the store page
  • check you have a graphics card
  • install the latest graphics driver of you graphics card
  • check you've the latest directX install (normally already checked by Steam at the install of the game)
  • in some cases, using DirectX 11 is better for older computer to avoid the graphics drivers to emulate DirectX12: add '-dx11' to the launch options of the game (see images below)
https://steamcommunity.com/sharedfiles/filedetails/?id=3296546311
https://steamcommunity.com/sharedfiles/filedetails/?id=3296546556

Cheers
< >
Showing 1-1 of 1 comments
A developer of this app has indicated that this post answers the original topic.
Raven  [developer] Oct 12, 2024 @ 2:18pm 
Originally posted by Ecstacy:
hello, it keeps crashing after i start the game please help ,e

Hello,
Please check if the instructions in the FAQ can help you https://steamcommunity.com/app/3064370/discussions/0/4518883513868704143/
Keep me updated!

Crashes and performance issues
Some tips for you to run the game and try to avoid crash and have better performance:
  • use Windows 10 64-bit or Windows 11 64-bit: we do not support older versions of Windows
  • check the software prerequisites have been installed by Steam. These are the DirectX redistributable and Visual C++ redistributables.
  • test to disable XMP or to change the XMP profile in bios
  • check your computer meets the minimal hardware requirements indicated in the store page
  • check you have a graphics card
  • install the latest graphics driver of you graphics card
  • check you've the latest directX install (normally already checked by Steam at the install of the game)
  • in some cases, using DirectX 11 is better for older computer to avoid the graphics drivers to emulate DirectX12: add '-dx11' to the launch options of the game (see images below)
https://steamcommunity.com/sharedfiles/filedetails/?id=3296546311
https://steamcommunity.com/sharedfiles/filedetails/?id=3296546556

Cheers
< >
Showing 1-1 of 1 comments
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Date Posted: Oct 12, 2024 @ 10:45am
Posts: 1