having problems starting

[morgmccowan]

wont open because of ubisoft launcher i suppose

[Sayachii]

Any additional info?
Also you'd probably get better results if you put it in the player support section.

[morgmccowan]

Originally posted by Sayachii:

Any additional info?
Also you'd probably get better results if you put it in the player support section.

It says running and i get the launch screen where its not windowed but after the launch screen it dossnt open and i have to end the task on task manager to close

[Ubi-Kubiq]

Hey morgmccowan,

my apologies for the late response.

Do you get any error messages upon launch? If so, could you share a screenshot of the error message?

Have you had a similar problem in the past, or were you able to play the game before?

Is the game installed on the same drive as Ubisoft Connect and Steam?

Do you have any additional monitors connected to your PC? If so, can you unplug them and just leave 1 monitor connected and test the game? Additionally please make sure that your monitor's dpi settings are set to default/native value - > It can sometimes cause issues with the game if the value is set to a higher or lower. ->Click here[ubi.li]

I'd also recommend taking a look at one of our troubleshooting guides and following any steps you may not have tried yet -> Click here[ubi.li]