Disconnection from matches

[Juiceeey]

The amount of disconnections in a single day is insane. I have a computer that can handle the game yet there is such a huge problem. it disconnects me from games, matchmaking, and such. I have a wired connection just so i would never have to encounter this yet it proves fruitless. If you can help me more than the support page, i'd love it.

[Brandarr Gunnarson]

Check for CGN. That was the problem for me.
https://steamcommunity.com/sharedfiles/filedetails/?id=2733905020

[76561198885856812]

Hello Juiceeey,

Thanks for reaching out and I'm sorry to hear that you are being disconnected.

Can you please perform all of the troubleshooting steps listed in {LINK REMOVED}this article? This will ensure that your connection to our services is optimal.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

[Mr. HardWorkingMan]

I am having the same issue. got disconnected in the middle of gameplay A LOT. Disconnection started after the latest update. It is new to me, I never had any problems with the game so I hope you Ubi guys know about the issue and working on a solution.

[Juiceeey]

Originally posted by Mr. HardWorkingMan:

I am having the same issue. got disconnected in the middle of gameplay A LOT. Disconnection started after the latest update. It is new to me, I never had any problems with the game so I hope you Ubi guys know about the issue and working on a solution.

Yeah i was going to stay quiet until i upgraded my crappy wifi and see if that was the problem.

[76561198885856812]

Hello Mr. HardWorkingMan and Juiceeey,

Thank you for the update. Can you please confirm if you performed all of the steps I provided, by any chance?

- Ubisoft Support

[Juiceeey]

Originally posted by UbiMark:

Hello Mr. HardWorkingMan and Juiceeey,

Thank you for the update. Can you please confirm if you performed all of the steps I provided, by any chance?

- Ubisoft Support

I did do the majority of the things there, other than updating windows defender.

[Juiceeey]

My problems for the most part have resolved. It was a weird issue when i first started playing that just went away on it's own after a while. Not saying i never disconnect now but it was way better than before. Upgrading trashy wifi i think may have also helped but yeah.

[76561198885856812]

Hello Juiceeey,

Thank you for sharing this with us!

I'm glad that this issue has been resolved for you.

Happy gaming and if you have any other questions, please let us know!

- Ubisoft Support

[Mr. HardWorkingMan]

Originally posted by UbiMark:

Hello Mr. HardWorkingMan and Juiceeey,

Thank you for the update. Can you please confirm if you performed all of the steps I provided, by any chance?

- Ubisoft Support

Played a few breach matches and no disconnection at all so I say the issue is gone.

[Ubi Milky]

Thank you for this update also Mr. HardWorkingMan, I have marked this thread as resolved for the original poster.

We will continue to monitor the forums for any signs of connection issues and in the meantime, please also check our Ubisoft Support live feed in case of any future degradation you encounter with the game servers > https://www.ubisoft.com/help

-Ubisoft Support