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0006000139 error can't be fixed.
I've been having this error for a whole day and i literally can't join one single match. Everything works perfectly in terms of network and fps but somehow the game doesn't see it like that.

I've tried everything:
-> Restarting my PC
-> Restarting my Router
-> Did a clean boot
-> Tried contacting support but i got ignored
-> Reinstalled my game

I'm on a stable Ethernet connection with 1gb/s speed. My game runs smoothly and I didn't run into this persisting problem until now. I've searched the whole internet and I only found specuations and some "fixes" that I tried with no success. Any help?
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Ubi_TheBerry  [developer] Apr 5, 2023 @ 4:14am 
Originally posted by ❕~Evalyx~❕:
I've been having this error for a whole day and i literally can't join one single match. Everything works perfectly in terms of network and fps but somehow the game doesn't see it like that.

I've tried everything:
-> Restarting my PC
-> Restarting my Router
-> Did a clean boot
-> Tried contacting support but i got ignored
-> Reinstalled my game

I'm on a stable Ethernet connection with 1gb/s speed. My game runs smoothly and I didn't run into this persisting problem until now. I've searched the whole internet and I only found specuations and some "fixes" that I tried with no success. Any help?

Hey ❕~Evalyx~❕,

Thanks for reaching out, sorry to see you're having issues.

For some further steps that may help, please give the further steps in our connectivity guide here a try, as well as [url]Port Forwarding[www.ubisoft.com].

If there's no change after completing those, then please could you add screenshots of your Port Forwarding settings and Trace Route results to your case so we can take a closer look?

Regarding your case, rest assured you have not been ignored at all, rather we're busier than usual so unfortunately there are delays to our responses, please be patient and we'll be in touch as soon as we can.

Thank you!

- Ubisoft Support
Any fix? im having the same issue, and i cant find any fixes, on the support page this error code doesnt even exist. Help
Ubi-Keo  [developer] May 17, 2024 @ 8:40am 
Originally posted by 💙S u b i e💙:
Any fix? im having the same issue, and i cant find any fixes, on the support page this error code doesnt even exist. Help

Hi,

I'm sorry to hear you are also experiencing this error. I have also been unable to find what this error code means.

Can you please go through the troubleshooting in the links below, then try again to see if that helps:

https://ubi.li/x17TX
https://ubi.li/z4Aav

However, if the issue persists can you please create a support case by going to the link below and also provide your system files and launcher logs:

https://www.ubisoft.com/en-us/help/contact

https://ubi.li/I77bb
https://ubi.li/vXcfe

- Ubisoft Support
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