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Hey ❕~Evalyx~❕,
Thanks for reaching out, sorry to see you're having issues.
For some further steps that may help, please give the further steps in our connectivity guide here a try, as well as [url]Port Forwarding[www.ubisoft.com].
If there's no change after completing those, then please could you add screenshots of your Port Forwarding settings and Trace Route results to your case so we can take a closer look?
Regarding your case, rest assured you have not been ignored at all, rather we're busier than usual so unfortunately there are delays to our responses, please be patient and we'll be in touch as soon as we can.
Thank you!
- Ubisoft Support
Hi,
I'm sorry to hear you are also experiencing this error. I have also been unable to find what this error code means.
Can you please go through the troubleshooting in the links below, then try again to see if that helps:
https://ubi.li/x17TX
https://ubi.li/z4Aav
However, if the issue persists can you please create a support case by going to the link below and also provide your system files and launcher logs:
https://www.ubisoft.com/en-us/help/contact
https://ubi.li/I77bb
https://ubi.li/vXcfe
- Ubisoft Support