activation key

[HowlerYin]

i gifted the starter edition to a friend , yet when he start the game ubisoft connect asks for an activation key even tho the game was bought on steam , i seek help if anyone remember how to fix or go around that buggy usbisoft connect client it would be much apreciated
edit : logging with his account on my pc launches the game just fine , yet it requires an activation key when HE tries to launch it from his pc (even tho i have tried my steam verison on his pc and it worked for him) is this an ip related issue or something ?

[󠁳⁧⁧SayDen]

If you are asked to provide a game key in either Ubisoft Connect PC or Steam, this could mean that the game had been redeemed on a different Ubisoft or Steam account than the one you are currently using.

To find the key for the main game:
• Choose the Games tab.
• Select the game tile.
• On the left hand side under Play or Download, choose Show key.
You will now be shown the key to activate the main game.

no dice? I'd suggest you contact ubisoft, or try to refund the game via steam.

[HowlerYin]

he has only one account how does a key find its way into another person's account ?
ubisoft shenanigans

[krbbypatty MEgaMunch u l t ra]

The first time I booted up the game it said the same to me, though I bought it for myself. It fixed itself after I closed the Ubisoft launcher and started it again.

[HowlerYin]

Originally posted by krbbypatty MEgaMunch u l t ra:

The first time I booted up the game it said the same to me, though I bought it for myself. It fixed itself after I closed the Ubisoft launcher and started it again.

Something that i have learned is that if i is his account on my pc the game works just fine , but it still wont work on his pc ( ps he can run the game just fine on his pc using my steam acc)

[Chaos Guard]

Originally posted by HowlerYin ***********:

i gifted the starter edition to a friend , yet when he start the game ubisoft connect asks for an activation key even tho the game was bought on steam , i seek help if anyone remeber how to fix or go around that buggy usbisoft connect client it would be much apreciated
edit : logging with his account on my pc launches the game just fine , yet it requires an activation key when HE tries to launch it from his pc (even tho i have tried my steam verison on his pc and it worked for him) is this an ip related issue or something ?

Maybe you gave him a family viewing?

[HowlerYin]

Originally posted by Ryan:

Originally posted by HowlerYin ***********:

i gifted the starter edition to a friend , yet when he start the game ubisoft connect asks for an activation key even tho the game was bought on steam , i seek help if anyone remeber how to fix or go around that buggy usbisoft connect client it would be much apreciated
edit : logging with his account on my pc launches the game just fine , yet it requires an activation key when HE tries to launch it from his pc (even tho i have tried my steam verison on his pc and it worked for him) is this an ip related issue or something ?

Maybe you gave him a family viewing?

nope i made sure i didnt share the game i gifted the game + for honor is not supported in family sharing

[󠁳⁧⁧SayDen]

It links automatically when you launch the game. Then it is permanently linked and only support can unlink it, but there's no guarantee they will move any games.

If you get an authentication error then your game license is bound to a different Ubisoft account. If that happens it's likely there was an account already linked to that steam.

Only support would be able to assist any further than this.

I'd recommend refunding if he has less than 2hours on the game.

or try checking the steam forums... maybe someone else has had this issue before? https://steamcommunity.com/app/304390/discussions/1/3175603753259172983/

[HowlerYin]

Originally posted by 󠁳⁧⁧SayDen:

It links automatically when you launch the game. Then it is permanently linked and only support can unlink it, but there's no guarantee they will move any games.

If you get an authentication error then your game license is bound to a different Ubisoft account. If that happens it's likely there was an account already linked to that steam.

Only support would be able to assist any further than this.

I'd recommend refunding if he has less than 2hours on the game.

or try checking the steam forums... maybe someone else has had this issue before? https://steamcommunity.com/app/304390/discussions/1/3175603753259172983/

The game runs on my pc with his account but it doesnt run on his pc . I dont think its a linking issue
Its probably a ubisoft client issue but its been 5 days now that i have sent them the ticket no reply i guess their support dont cover for honor anymore

[[Slayer]]

Originally posted by HowlerYin ***********:

Originally posted by 󠁳⁧⁧SayDen:

It links automatically when you launch the game. Then it is permanently linked and only support can unlink it, but there's no guarantee they will move any games.

If you get an authentication error then your game license is bound to a different Ubisoft account. If that happens it's likely there was an account already linked to that steam.

Only support would be able to assist any further than this.

I'd recommend refunding if he has less than 2hours on the game.

or try checking the steam forums... maybe someone else has had this issue before? https://steamcommunity.com/app/304390/discussions/1/3175603753259172983/

The game runs on my pc with his account but it doesnt run on his pc . I dont think its a linking issue
Its probably a ubisoft client issue but its been 5 days now that i have sent them the ticket no reply i guess their support dont cover for honor anymore

He needs to install or reinstall ubisoft connect

[HowlerYin]

Originally posted by Slayer:

Originally posted by HowlerYin ***********:

The game runs on my pc with his account but it doesnt run on his pc . I dont think its a linking issue
Its probably a ubisoft client issue but its been 5 days now that i have sent them the ticket no reply i guess their support dont cover for honor anymore

He needs to install or reinstall ubisoft connect

done it for ubisoft connect steam and the game same issue , it does not make sense

[󠁳⁧⁧SayDen]

Originally posted by HowlerYin ***********:

The game runs on my pc with his account but it doesnt run on his pc .

when you run the game on his account from your pc what ubisoft name shows up in game, his or yours?

[HowlerYin]

Originally posted by 󠁳⁧⁧SayDen:

Originally posted by HowlerYin ***********:

The game runs on my pc with his account but it doesnt run on his pc .

when you run the game on his account from your pc what ubisoft name shows up in game, his or yours?

his name in steam and ubisoft connect

[󠁳⁧⁧SayDen]

then i'd assume steam and ubisoft connect arent communicating properly on his pc for some reason. other than opening a ticket with steam & ubisoft, he could try to unlink his steam on the ubisoft linked accounts page, and then launch the game and log in upon ubisoft prompt. hope this helps, not much else i can think of.

[HowlerYin]

Originally posted by 󠁳⁧⁧SayDen:

then i'd assume steam and ubisoft connect arent communicating properly on his pc for some reason. other than opening a ticket with steam & ubisoft, he could try to unlink his steam on the ubisoft linked accounts page, and then launch the game and log in upon ubisoft prompt. hope this helps, not much else i can think of.

did the unlinking and linking with no sucess and ubisoft support hasnt answered yet so i guess ill have to refund the game before i loose the chance .
it sucks ,

[76561199205081135]

Originally posted by HowlerYin ***********:

Originally posted by 󠁳⁧⁧SayDen:

then i'd assume steam and ubisoft connect arent communicating properly on his pc for some reason. other than opening a ticket with steam & ubisoft, he could try to unlink his steam on the ubisoft linked accounts page, and then launch the game and log in upon ubisoft prompt. hope this helps, not much else i can think of.

did the unlinking and linking with no sucess and ubisoft support hasnt answered yet so i guess ill have to refund the game before i loose the chance .
it sucks ,

Hi !

I've taken note of your report, as well as your feedback, and I'm sorry to hear that an Issue with keys prevents your friend from enjoying For Honor !

This thread has been moved to the Player Support section of the forum, to bring it the best possible visibility.

As mentioned in previous messages (many thanks to everyone who contributed by the way !), due to the nature of the problem, you will need to reach out to us via our {LINK REMOVED}Help website.

As you mention having contacted us recently, I apologize for the inconvenience caused by the wait.

A specialist will get back to you as soon as possible, and we thank you for your patience and understanding in the meantime.

Feel free to let us know if you have questions, or if there's anything else we can help you with !


- Ubisoft Support