Constant Disconnects

[Raven Frostborn]

I started playing with a friend for the first time the night before last and we had no issues for a few hours, but it's gotten steadily worse as time goes on; I started getting disconnected every two or three games but now it's progressed to getting disconnected every time I start a match. He hasn't had any issues and I seem to be able to find and complete a match by myself without any problems, in the week before we started playing together I was playing for multiple hours at a time without a single disconnect. Just to compare, I played by myself through most of last week and had absolutely no issues when playing for several hours straight; this is also the only game I've ever had any connectivity problems.

We've both tried restarting the game, restarting our computers and restarting our routers, none of which worked. Turning off crossplay doesn't seem to have any effect either. I've been getting different errors seemingly at random, ranging from a disconnected ethernet cable (I'm using wifi) to losing connection to the Ubisoft servers. After a while things began to work normally, but after an hour or so the disconnects started again. Sometimes Ubisoft connect also stops working, the friends list just says "connecting" for a while until it eventually works again.

Has anybody else had this issue before? Currently we're completely incapable of playing a match together which defeats the whole purpose of why we reinstalled. I'd appreciate any responses about your experiences as I've followed all the guides and have spent several hours trying to find a fix, nothing has worked so I'm just about ready to uninstall again rather than deal with this for any longer.

Here are some examples of the errors we've been getting:

Solo

Error 0006000154

Error 0006000118

Error 0006000139

Group

Error 0006000139

Error 0006000152

Error 7-00000005

Error 7-00000000 (might be more or less zeroes)

[PepsyMann]

same ♥♥♥♥ man

[Raven Frostborn]

Originally posted by PepsyMann:

same ♥♥♥♥ man

Ah, that's unfortunate. I guess it's probably a widespread issue then, I've seen posts talking about these errors as far back as 2018 so it's not some kind of new thing.

[76561199205081135]

Hi everyone !

I've taken note of your report, and I'm sorry to hear that connectivity errors impacted your experience in For Honor !

The thread has been moved to the Player Support section of the forum, to bring it the best possible visibility.

In order to isolate the Issue, if it is still occurring and in addition to the steps already performed on your end, I invite you to check our dedicated {LINK REMOVED}For Honor connectivity troubleshooting guide, which will help determine the best possible solutions.

Feel free to let us know if you have questions, or for any other Issue !


- Ubisoft Support

[Raven Frostborn]

Originally posted by Ubi-MrM:

Hi everyone !

I've taken note of your report, and I'm sorry to hear that connectivity errors impacted your experience in For Honor !

The thread has been moved to the Player Support section of the forum, to bring it the best possible visibility.

In order to isolate the Issue, if it is still occurring and in addition to the steps already performed on your end, I invite you to check our dedicated For Honor connectivity troubleshooting guide[www.ubisoft.com], which will help determine the best possible solutions.

Feel free to let us know if you have questions, or for any other Issue !


- Ubisoft Support

Okay, didn't know this was posted in the wrong area. I've actually already followed everything on the troubleshooting guide as well as some none Ubisoft guides, but nothing has worked so far. I've also put in a support ticket but I haven't gotten a response yet.

[76561199205081135]

Originally posted by Raven Frostborn:

Originally posted by Ubi-MrM:

Hi everyone !

I've taken note of your report, and I'm sorry to hear that connectivity errors impacted your experience in For Honor !

The thread has been moved to the Player Support section of the forum, to bring it the best possible visibility.

In order to isolate the Issue, if it is still occurring and in addition to the steps already performed on your end, I invite you to check our dedicated {LINK REMOVED}For Honor connectivity troubleshooting guide, which will help determine the best possible solutions.

Feel free to let us know if you have questions, or for any other Issue !


- Ubisoft Support

Okay, didn't know this was posted in the wrong area. I've actually already followed everything on the troubleshooting guide as well as some none Ubisoft guides, but nothing has worked so far. I've also put in a support ticket but I haven't gotten a response yet.

No problem at all, thanks for the update !

I've taken note of your message, and I'm sorry to hear that the Issue persists !

A specialist will get back to you as soon as possible, and we thank you for your patience and understanding in the meantime.

Don't hesitate to reach out if you have questions, or if there's anything else we can help you with !


- Ubisoft Support

[Raven Frostborn]

Originally posted by Ubi-MrM:

Originally posted by Raven Frostborn:

Okay, didn't know this was posted in the wrong area. I've actually already followed everything on the troubleshooting guide as well as some none Ubisoft guides, but nothing has worked so far. I've also put in a support ticket but I haven't gotten a response yet.

No problem at all, thanks for the update !

I've taken note of your message, and I'm sorry to hear that the Issue persists !

A specialist will get back to you as soon as possible, and we thank you for your patience and understanding in the meantime.

Don't hesitate to reach out if you have questions, or if there's anything else we can help you with !


- Ubisoft Support

Thank you for the response! Hopefully I'll be able to find a fix soon.

[76561199205081135]

Originally posted by Raven Frostborn:

Originally posted by Ubi-MrM:

No problem at all, thanks for the update !

I've taken note of your message, and I'm sorry to hear that the Issue persists !

A specialist will get back to you as soon as possible, and we thank you for your patience and understanding in the meantime.

Don't hesitate to reach out if you have questions, or if there's anything else we can help you with !


- Ubisoft Support

Thank you for the response! Hopefully I'll be able to find a fix soon.

You're welcome !

Feel free to let us know if you have questions, or for any other Issue !


- Ubisoft Support