For Honor

For Honor

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austom Oct 9, 2019 @ 8:45pm
The game is still disconnect after maintenance with error [3--2147221502] v 70.172
I check the server status

https://forhonor.ubisoft.com/status/ ... the server status is ok

and

"Verify Integrity of Game Files" twice

but the screen always show [3--2147221502] v 70.172

what's wrong with it ?
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Showing 1-13 of 13 comments
Hey austom!

I'm sorry that you're getting this error. I have checked the servers on our end and people are able to connect and play. Can you please run through {LINK REMOVED} to try to resolve this?

- Ubisoft Support
austom Oct 9, 2019 @ 9:33pm 
Originally posted by Ubi_Spud:
Hey austom!

I'm sorry that you're getting this error. I have checked the servers on our end and people are able to connect and play. Can you please run through this FAQ[support.ubi.com] to try to resolve this?

- Ubisoft Support


I check the FAQ but it doesn't work ...





Last edited by austom; Oct 9, 2019 @ 9:39pm
UbiBaron  [developer] Oct 10, 2019 @ 9:29am 
We're sorry to hear that.

Just to confirm you can through all the steps in the guide, including forwarding the Ports that the game requires?

Are you able to connect to our other services, for instance the Account site here[account.ubisoft.com]

- Ubisoft Support
austom Oct 10, 2019 @ 11:29pm 
Originally posted by UbiBaron:
We're sorry to hear that.

Just to confirm you can through all the steps in the guide, including forwarding the Ports that the game requires?

Are you able to connect to our other services, for instance the Account site here[account.ubisoft.com]

- Ubisoft Support

Yes, I can connect and login to your service as below

https://account.ubisoft.com/zh-TW/overview


I use netstat -abno command to check the ports as below ...

TCP: 443, 80, 14000, 14008, 14020, 14022, 14027, 14028, 14043
UDP: 3075, 3074

the required ports were not occupied ...
Last edited by austom; Oct 11, 2019 @ 12:00am
austom Oct 12, 2019 @ 10:49pm 
for honor works again but i don't know why... thx anyway
Last edited by austom; Oct 12, 2019 @ 11:18pm
austom Oct 13, 2019 @ 5:12am 
for honor disconnect with error [3--2147221502] again ...

help please
UbiBaron  [developer] Oct 13, 2019 @ 5:47am 
Apologies for the delayed response.

Are you able to try a different connection? Just to see if the same thing occurs there? You could for instance even use a Hotspot from your phone to test that.

- Ubisoft Support
austom Oct 13, 2019 @ 6:17am 
Originally posted by UbiBaron:
Apologies for the delayed response.

Are you able to try a different connection? Just to see if the same thing occurs there? You could for instance even use a Hotspot from your phone to test that.

- Ubisoft Support

i am use hotspot from my phone now ... I play for honor this noon using USB connection from my cell phone



i offer some information that may help ...

I click for honor icon and enter the game this noon ...

after that,it shows the faction war results at beginning and then go to the start page

like this:
http://help.support.ubi.com/images/For_Honor/QuitPenalty_MainMenu.png

and for honor works fine ...

after 1 hour I closed the game and take a rest ... when I turn on my pc and want to play at evening, the error message 3--2147221502 appeared again





Last edited by austom; Oct 13, 2019 @ 7:18am
Ubi-Keo  [developer] Oct 14, 2019 @ 2:54am 
Thanks for the update.

So it appears that your mobile connection works fine and that there is an issue with your home network connection.

Can you please try the following if you haven't already done so:

. Flush your DNS[support.ubi.com] then try again.
. Use a VPN connection and try again
. Use the Google DNS[developers.google.com] then try again.

Please confirm if any of these steps help to resolve the issue.

- Ubisoft Support

austom Oct 14, 2019 @ 7:29am 
Originally posted by Ubi-Keo:
Thanks for the update.

So it appears that your mobile connection works fine and that there is an issue with your home network connection.

Can you please try the following if you haven't already done so:

. Flush your DNS[support.ubi.com] then try again.
. Use a VPN connection and try again
. Use the Google DNS[developers.google.com] then try again.

Please confirm if any of these steps help to resolve the issue.

- Ubisoft Support


I flush my DNS by following step:

Windows 10
1. Ensure that you are on the Windows 10 desktop.
2. Right click on the start menu and choose Command Prompt (Admin)/ Windows PowerShell (Admin) from the menu.
3. Type in the command ipconfig /flushdns

I install a vpn app (as below) on my cell phone
https://play.google.com/store/apps/details?id=com.fast.free.unblock.thunder.vpn


i use google DNS like following picture

ipv4
https://www.howtogeek.com/wp-content/uploads/2017/08/sod_5.png.pagespeed.ce.6yWwAwgWBs.png

ipv6
http://www.thundercloud.net/infoave/images/2017/google-dns4.png


I flush my DNS ---- not work

I flush my DNS and use a VPN connection ---- not work

I flush my DNS and use a VPN connection and then use google DNS --- still not work

any suggestion?
Last edited by austom; Oct 14, 2019 @ 7:30am
Ubi-Keo  [developer] Oct 15, 2019 @ 2:17am 
I'm sorry to hear that none of those steps worked.

In this case I would recommend contacting your internet service provider for further assistance and explain the issue to them as it appears to be an issue with your home network.

- Ubisoft Support
austom Oct 15, 2019 @ 6:13am 
I can play payday2 with my friend ...

and you just tell me that I should contact my internet service provider to check connection problem in for honor ?

what a joke!

Last edited by austom; Oct 15, 2019 @ 7:03am
Ubi-Orion  [developer] Oct 15, 2019 @ 1:54pm 
Hey there, Austom.

Unfortunately you've exhausted all the networking troubleshooting we can offer and we're not experiencing any widespread issues with connectivity in For Honor at the moment or server degradation. You've also confirmed that you were able to connect to our servers with a different connection so the issue does seem to be isolated to your home network in this case.

- Ubisoft Support
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Date Posted: Oct 9, 2019 @ 8:45pm
Posts: 13