Activation key error

[Bałtuśś.]

When i hit Play on steam, it opens Ubisoft connect and requests an activation key. i think I dont have any key or something. How do i fix it?

[Ubi_TheBerry]

Originally posted by Bałtuśś.:

When i hit Play on steam, it opens Ubisoft connect and requests an activation key. i think I dont have any key or something. How do i fix it?

Hello Bałtuśś.,

Thank you for reaching out to us, sorry to hear you're having trouble launching the game!

To resolve this could you first please try verifying the game's files[ubi.li].

If you're still then receiving a key request after this, please then clear the Ubisoft Connect cache;
• Close the Ubisoft Connect application.
• Locate the Ubisoft Game Launcher/Ubisoft Connect folder by right-clicking on the Ubisoft Connect icon on your Desktop and choosing Open file location.
The default location is C:/Program Files(x86)/Ubisoft/Ubisoft Game Launcher.
• Rename the cache folder to something else e.g cachebackup.
• Relaunch the Ubisoft Connect application and check if the issue still occurs.

Let us know how you get on!

- Ubisoft Support

[Bałtuśś.]

It still not working. I think i have For honor on the other account but the other account got disbanded cuz of inactivity. So basically i bought game that i cant play

[76561198868149032]

Hey,

If you need help recovering a Ubisoft account that you linked the game to, please contact us directly via our {LINK REMOVED}Support Site or private message us on {LINK REMOVED}Facebook or {LINK REMOVED}Twitter, so we can look into this further for you.

- Ubisoft Support