Install Steam
login
|
language
简体中文 (Simplified Chinese)
繁體中文 (Traditional Chinese)
日本語 (Japanese)
한국어 (Korean)
ไทย (Thai)
Български (Bulgarian)
Čeština (Czech)
Dansk (Danish)
Deutsch (German)
Español - España (Spanish - Spain)
Español - Latinoamérica (Spanish - Latin America)
Ελληνικά (Greek)
Français (French)
Italiano (Italian)
Bahasa Indonesia (Indonesian)
Magyar (Hungarian)
Nederlands (Dutch)
Norsk (Norwegian)
Polski (Polish)
Português (Portuguese - Portugal)
Português - Brasil (Portuguese - Brazil)
Română (Romanian)
Русский (Russian)
Suomi (Finnish)
Svenska (Swedish)
Türkçe (Turkish)
Tiếng Việt (Vietnamese)
Українська (Ukrainian)
Report a translation problem
Discussions Rules and Guidelines
Report this post
Thank you, and goodnight.
There could have been a note, when starting the game, saying that any purchase of heroes for 500 steel would be reversed if you have Starter Edition and that you would lose the steel you spent. And yes, you ♥♥♥♥ing lost the steel you spent, because you didn't pay to make them 7500 instead of 8000, you paid to UNLOCK them forever.
Imagine that you want to buy For Honor. It's game release. 60$, eww too much. Then, the next day you see it's up for 10$ and you buy it. Yay! A week later, you can no longer play the game, but now you can buy it for 50$ if you want to! It's totally fair, and you should have done your reserach, right? Well, no.
It doesn't matter how little the amount steel you lost is. 10$ isn't much either, and there would be a outrage if it happened. Imagine the stupidity of saying "just work for 1 hour and get 10 $ lol".
They should have refunded it, instead of making a ♥♥♥♥♥♥ discount.
If they have the ability to re-lock heroes, and make them a different price, they absolutely have the ability to lock them and give you 4000 steel.
Even if they claim they are not able to do so, it's ♥♥♥♥♥♥♥♥. Just like when Ubisoft said last week that they couldn't get the original Voice Actors, and then some of the VAs said on Twitter that they would be glad to voice For Honor's heroes again. What a joke of a company.
I am 'salty' (though i would call it understandably disgusted by the way they do business) At the fact they would not refund people what they spent, if they are not going to honor the deal provided in the game. Bug, glitch, whatever those of us that just hopped on the game to play had no way of knowing in game it was not legitiment. And if it wasn't, take the characters back and give me my steel like literally any other idustry would. Do not -steal- my in game currency and 'invest' it into a discount. I agreed to pay 500 steel for a character because that is what the price said it was and I had no reason to think otherwise. First time on with a new patch, other sales were going as well (Hero bundle one having no actual indication mind you so don't give me the whole it wasn't marked crap) then they welch on the deal and do not even refund me.
I mean, getting the cheap-to-buy-but-more-expensive-heroes edition for free was nice enough but getting the option to buy half of the remaining heroes for just the starter steel with dailies to get the remaining ones in less than a week? That's absurd.
Now, okay, I'm someone who informs himself at least a bit, so I knew they had a mechanism to "re-lock" a hero and put it at 7500 steel (they have that for people who buy standard, use starter steel and whatever they can accumulate in two hours to unlock as many heroes as they can for 500 steel a piece and then refund and get starter - I found that while looking if I could upgrade starter to standard). So I almost expected them to do that - and they did. I don't think I'm clairvoyant, I think it was relatively easy to see that coming. I mean, it was super easy to know this was temporary.
Which is also why I'd wager the guess that you knew. You knew it was temporary. You thought you could be smart, and quick, and use this bug while it lasted to get all heroes for 4500 steel. I mean, if you had steel saved beforehand, you knew the old prices, so this screamed "too good to be true" right off the bat, if you just started on that weekend, it seems like a stretch to really feel like you have to farm those 2500 steel on top of the starter to unlock every hero in these few days and immediately unlock them without ever looking left or right or testing if the heroes even suit you. (What I mean: It looks like someone expected a deadline for that price.)
I thought: I'd rather miss this opportunity however it comes, and save the steel just in case. I only bought three heroes - one of the faction I can play anyways and two others - knowing I could unlock two heroes, full price, with the steel I have (and I can play the third anyways until I can unlock it). It seems I made the right call.
My question is why is this ok, but if I bought a car for 20K, then the next day the car company steals it out of my drive way and leaves a note with a coupon for that 20K off saying. "Hey, we didn't mean to sell you this, its actually 200K but you can come pay the 180K difference to get the car back...That money is ours though." it clearly not ok? What, is the difference? From a purely business and consumer standpoint what changes?
Why not employ that mechanism once made aware of the bug? rather than leave it in place for 4 days? Why not disable purchases of those characters until it was fixed? Why not put the price at 8000 steel and return the 500? As you say, the mechanisms were there.
Nothing about any of the other mechanisms that you mention.
You realize that this "money", the steel, is a virtual currency created and owned by Ubisoft, in part given to you for free and in other parts given to you for enjoying the game and if they decide to shut down For Honor it ceases to exist, no matter how you got it...
The thing is, I look at it like this:
Heroes cost 8000 steel. That's in the few lines description for starter edition on the store page, not much studying required but the least of due diligence I'd make before putting money somewhere. I stand by my view that most people complaining would be the first to point out that something mentioned on the store page wasn't provided to them, but they now, conveniently, didn't see how much a hero was supposed to cost in the very same space.
Now they suddenly were 500 steel.
You start with 2000 steel, and you can get roughly 1000 steel per day for the first 30 minutes you play, with a rather sharp drop-off thereafter (rewards per game are rather minuscule and the selectable orders only yield roughly 800 across two days and require more effort - also, I did take 200 steel per day from these into account for the 1000 steel figure). A 5000 steel pack costs about 5 EUR, and the price improves as you buy more, should you buy. For 50 EUR (which is 10 EUR less than what standard edition costs) you get 65000 steel which allows you to unlock eight out of nine heroes with 1000 steel left over.
So unlocking all heroes (and, mind you, I doubt that anyone really needs all heroes unlocked) would require 72000 steel, which, taking into account starter steel, is 70 days of playing 30 minutes every day (a bit less, probably) with the option of paying up to 50 EUR to reduce it by up to 65 days.
Now you either had the steel or bought it and used it to blindly unlock all heroes, which is unwise, doesn't make a lick of sense and would be partially your own fault. Now they are locked again but each reduced by the amount you paid compared to what their price is supposed to be.
I don't see a problem if it was only one or two heroes. The steel is still counting towards their discount.
On the other hand, unlocking all or almost all heroes at once makes no sense whatsoever. While here is the greatest potential for damage due to being uninformed, I don't see why anyone felt compelled to buy all heroes up front unless they KNEW they were supposed to be more expensive. (Why would I waste even 500 steel on a hero that doesn't suit me, instead of saving up for a sweet execution animation or something like that? Especially if I care that much about how long it takes to acquire steel?)
Is it a scam? No.
Is it robbery? No.
Was anything stolen? No.
Is it a devious, malignant plot to cheat you out of your hard-earned steel? No.
Is it the best solution? Oh, hell NO.
I don't say what they're doing is good.
A good thing would be to allow people like me to upgrade to standard and refund 7500 steel for any hero that I already bought for 8000 steel. They don't do that.
A good thing would be to refund the steel paid for a hero purchased during the event, but they didn't do that.
I'm just saying that
a) people should inform themselves and do some due diligence before spending money, even virtual currency earned by playing a game
b) people who claim that this was a scam are blowing this way out of proportions.
c) it was absolutely not impossible to know this would happen, and no, it didn't require "studying" anything. Just taking a glance at the store page to see "in the edition I got, base heroes cost 8000 steel to unlock". (Or just thinking: This is a game to be bought and why should they give it for free and have an unlock system that allows unlocking of four out of nine heroes for the money given for free at start.)
And it's so frustrating to read all this and feel all this pain and misguided anger by people in roughly the same position as I am (new into the game, got it for free a while ago) while the whole thing was so absolutely crystal clear and obvious to me beforehand...