Error #5105 Launcher Install

[AlastromLive]

(posting for a friend)

Recently got a copy of the Silver Pack and want to get ready for the next Beta event. Everytime I try to install the Glyph launcher I receive "The installer has encountered an error and cannot continue Error #5105". Before I get the standard responses here is a list of things I've tried to remedy the problem.

-Running as administrator
-Taking ownership of the installer
-Installing to SD card
-Installing to Local Disk
-Installing to External HDD
-Running installer from all 3 above locations
-Running in compatibility mode for: 95, 98, XP, and W7
-Disabling all firewalls and security
-Closing all other running tasks

I am at a loss. Here is a screenshot of the error : Capture.JPG

Any help would be appreciated.

[UPDATE]
I have now also tried downloading Defiance through Steam and letting that download Glyph for me, which worked but it doesn't seem to be the full version of Glyph and will only let me launch Defiance from it.

http://forums.archeagegame.com/showthread.php?25168-Error-5105-(Launcher-Install)

[Kefo]

Are you downloading the launcher right from Trions site or just letting steam do it?
I would also assume since you tried 3 different drives that they all have enough space right? :P

[AlastromLive]

Straight from Trion's website. Confirmed for enough space.

[Kefo]

This is a stumper lol

[AlastromLive]

I know, we've tried just about everything we can think of. Thanks for the response.

[Kefo]

The download wasnt interrupted or anything was it? Maybe a corrupted file made it through and is giving the error

[AlastromLive]

That was one of our thoughts but a redownload of the patcher should have fixed it.

[Kefo]

Well I have a few thoughts. If you are willing to try them. Some are rather lengthy but worth a shot depending on how desperate you are lol

Can try cleaning out all temp files. There might be something in there, however remote, that is screwing things up
1. Hold the Windows key and press the letter R to open the Run window
2. Type 'cleanmgr' into the field and press Enter
3. If prompted, select the drive the game has been installed on (usually C)
4. Check the box next to Temporary files
5. Click OK


Another method is to see if your .net framework is up to date. Goto
http://msdn.microsoft.com/en-us/netframework/aa569263.aspx
and click on the install it now button

Another is maybe the windows installer is out of date so goto
http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=8483
and update to the latest version


This is a lengthy one if it does work. You will want to disable all non-essential tasks when the computer boots

1. Press the Windows + R keys simultaneously.
2. In the Run window that appears, type “msconfig” without the quotes and click OK.
3. In the System Configuration window, click on the Startup tab.
4. Click the Disable all button.
5. Click on the Services tab.
6. Click on the checkbox next to “Hide all Microsoft services”, which will remove all of the Microsoft services from the Services list.
7. Click on the Disable all button.
8. Click OK.

Once the computer restarts then you can try running the glyph installer again. If it works then yay! but it also means there is something conflicting with it and you will have to re-enable a few services at a time to try and figure out what the hell is going on. This means multiple restarts until you find the culprit. If it doesnt work then just re-enable everything again and restart. Maybe try the above one as a last resort.

[AlastromLive]

I've forwarded these on to my buddy. I'll let you know as soon as I hear back from him. Thanks again for the assistance. This whole process has been a bit of a nightmare.

[Kefo]

Let me know if those methods work but before you try disabling all services you can try safe mode first. If you arent sure how to get to safe mode to install the glyph launcher then let me know

[Fyren]

Kefo, I'd like to thank you as the friend that this was posted for.. I tried all of your suggestions and the weirdest thing happened. I booted into safe mode and that didn't help, but when I booted back into regular desktop it all of a sudden worked. No idea what happened or why, but it's working now.

Also, you sir are a shining light in the gaming community. Receiving an honest and helpful answer kinda shocked me. I was expecting nothing but trolling. So thanks for that too.

[Kefo]

Publicado originalmente por Fyren:

Kefo, I'd like to thank you as the friend that this was posted for.. I tried all of your suggestions and the weirdest thing happened. I booted into safe mode and that didn't help, but when I booted back into regular desktop it all of a sudden worked. No idea what happened or why, but it's working now.

Also, you sir are a shining light in the gaming community. Receiving an honest and helpful answer kinda shocked me. I was expecting nothing but trolling. So thanks for that too.

huh its the weirdest things that fix odd issues lol. No idea why it worked but why look a gift horse in the mouth right?
Glad you got it working though and have fun in the beta :D

[Vulgrim]

For me, logging in as administrator instead of my normal user, and then trying to install the launcher solved the problem. None of the above methods solved the problem for me, albeit it might be that they'll solve it for you.

The user I'm currently using does have admin rights, yet it somehow wasn't enough for the installer to work. If the user you're currently logged in isn't the "main" admin and you're experiencing this problem, I suggest trying this simple step first. Cheers.