Warborn Glitch: I'm Stuck Underground

[Augoeides]

Downloaded the game and just started playing a Warborn. I finished the beginning part, where your transformed, and your character wakes up complaining about nightmares...

And then I fell through the map, into a giant sea located underneath of the entire game.

I tried using Recall, but all that does is teleport me to where the ground "should" be, and then I fall back down to the ocean while watching all the NPC's in that area also fall with me, but after a few seconds they disappear (presumably going back to where they were).

I tried drowning myself in the sea, but when I die, I just teleport under where I guess the Temple should be, and then fall back down to the water and get stuck again. I tried exiting the game and coming back, but I'm right back in the ocean again.

I can't make another character, because I made a Human first by accident, before my friend told me they were in the other Alliance, and I think deleting a character takes a week, so the game is unplayable for me at the moment :/

There doesn't seem to be a glitch report or way to contact a GM, or an /unstuck command.

Help?

[wooglemoogle]

So under your skills window (K), there's a Basic tab. On there, you should find a skill called Escape, which is basically the same as /unstuck.

But not sure if that'll solve your problem, since it seems like your character is just constantly falling through the ground. You can try sending a support ticket in through Glyph (at the launcher, click Account, then click Help, then Submit a Request at the top after you've signed in). Or send an email to [e-mail].

Though, because Trion (the publisher) recently got sold, their support staff might take a while to get back to you. Worst case, you could try a fresh reinstall in case any files got corrupted.

[Augoeides]

wooglemoogle eredeti hozzászólása:

So under your skills window (K), there's a Basic tab. On there, you should find a skill called Escape, which is basically the same as /unstuck.

But not sure if that'll solve your problem, since it seems like your character is just constantly falling through the ground. You can try sending a support ticket in through Glyph (at the launcher, click Account, then click Help, then Submit a Request at the top after you've signed in). Or send an email to [e-mail].

Though, because Trion (the publisher) recently got sold, their support staff might take a while to get back to you. Worst case, you could try a fresh reinstall in case any files got corrupted.

I tried Escape, Recall and entering the game again. I did file a report last night, but I haven't heard anything yet. I don't think reinstalling the game will make a difference, at the end of the day, my character is stuck underground, and it's "location" is going to remain there no matter what.

What I need is for a GM or representative of the company to move my character's physical location above ground, although after all the hours I already wasted just trying to play the game, I'm not sure it's even worth it, at this point.

I've been told that I might be able to get a GM by talking in Nation Chat... but you can't use any Chats other than Local or Whisper until your lv15, and I can't exactly earn experience while stuck underground. I even tried whispering to people in Nation Chat for help, but the community hasn't been very helpful.

[Augoeides]

Still stuck underground. I sent a bug report in last night and got no response for the developer, I wish a GM would just log in a game and reposition me above ground or whatever.

I was hoping to be able to try this game during its exp event, wish someone would help me, because it's looking like this game isn't worth playing, if this is going to be a regular bug that prevents me from playing :/

[Augoeides]

So, by some miracle, I figured out that I could swim to other maps, but more importantly, if I died closer to other Temples, I would respawn at them. Using this knowledge, I eventually found my way back to land on the same map (after accidentally discovering all of this from ending up at some lv20 place called the Boiled Sea and dying there), and worked my way back to the beginner area, but here's the problem:

https://i.imgur.com/FP3DHgO.jpg

As you can see, I literally cannot start the questline, because there is NO FLOOR at the beginning of the game for me. Relogging does not fix this, and this is why I keep falling underneath the map each time I respawn. I have no idea how to fix this.

Until I get some response, I guess I'm stuck in the noob area, killing those robots, because I can't seem to accept new quests, until I turn in my first quest :/

At least I can level now? :(

[Hat8]

This is an ancient glitch that has been around since the beta.

You've figured it out already but swimming to the sea or contacting a GM is how you deal with it.

[wooglemoogle]

Augoeides eredeti hozzászólása:

What I need is for a GM or representative of the company to move my character's physical location above ground, although after all the hours I already wasted just trying to play the game, I'm not sure it's even worth it, at this point.

Well, as you've noticed, the problem isn't that you're stuck under the ground. The problem is that you keep falling through, which is a glitch with the map collision. This game has a mix of client-side/server-side verifications, which is why I suggested a fresh reinstall to cover all your bases.

Though, I can see why you'd be hesitant to do that, downloading 40GB+ again isn't exactly ideal (especially if it's not guaranteed to fix your issue).

[Hat8]

wooglemoogle eredeti hozzászólása:

Augoeides eredeti hozzászólása:

What I need is for a GM or representative of the company to move my character's physical location above ground, although after all the hours I already wasted just trying to play the game, I'm not sure it's even worth it, at this point.

Well, as you've noticed, the problem isn't that you're stuck under the ground. The problem is that you keep falling through, which is a glitch with the map collision. This game has a mix of client-side/server-side verifications, which is why I suggested a fresh reinstall to cover all your bases.

Though, I can see why you'd be hesitant to do that, downloading 40GB+ again isn't exactly ideal (especially if it's not guaranteed to fix your issue).

No, this is a glitch that happens to everybody. Reinstalls won't do anything.

Its bad luck.

[Augoeides]

Either way, I've sort of lost interest, while the game has some potential, it seems pretty empty and very RNG.

Since I couldn't turn in that first story quest, basically all future quests (if there were any?) could not be taken. As a result I had to spend 3 hours fighting the robots until I finally was strong enough to grind out on the foxes and plants for another 3 hours.

It wouldn't have been a big deal, except that the reason it took so long was because the dumb RNG bags kept giving me axes, bows and swords. At around lv14, I finally got staff and farmed until lv16, since the experience event was ending by the time I got the game working, but I haven't really had the desire to go back, since I'm basically lose and don't know where the next "grind area" is.

It's kind of unfortunate, because I had originally made a human sorcerer, because I had assumed my friend was a human like the last MMO we played, but later they told me they were Haruna. The other alliance's starting area was way more fun. No glitches, lots of monster type with very little walking, and a ton of quests, although I did crash during those beginner cutscenes for whatever reasons.

The Warborn starting area was boring by comparison, I had to literally walk for like five minutes to get anywhere, and I couldn't get a mount, because the guy who completed the quest was located back in the area where there was no ground for me.

Anyway, I gave it a try, maybe I'll come back to it later again, if my friend bugs me about it, but considering I still haven't gotten word from Support about my situation, I'm pretty sure that character's questline is permanently ruined and I don't feel like deleting it, waiting a week, and starting all over again.