Game won’t launch

[Zoolla]

Pls help game won’t launch

[Vlad 254]

I had the same issue and I already have a Ubisoft account for their launcher.

So assuming you have the Ubisoft account for Ubisoft Connect, and I use Nvidia not AMD so I'm not sure what you use.

I launched it from GeForce Experience. Once I did that I have been able to launch it through Steam ever since.

[Tonykov]

---UPDATE---
After two hours of trying every possible solution I decided to make a clean installation of Windows 11 and now the game works. I don't know what Windows setting was preventing the game from running, but reinstalling Windows fixed it.

---ORIGINAL POST---
Same problem here : (

My specs are Ryzen 7800X3D + RTX4090 + 32GB

I tried all suggested solutions and some weirder ones found on Youtube regarding this same problem, nothing worked. My PC is correctly optimized and updated and I play a ton of new AAA games, I just finished Space Marines 2 and Silent Hill 2 for example. I even played Avatar Steam Version without problems.

[Ubi-Keo]

Originally posted by Zoolla:

Pls help game won’t launch

Hi Zoolla,

I'm sorry to hear that you are experiencing an issue launching Assassin's Creed Mirage.

Could you take a look at the PC troubleshooting in the link below and go through any of the steps you may not have tried, then try again:

https://ubi.li/x17TX

However, if the issue persists I would recommend trying each of the following:

- Ensure your game is running on a dedicated GPU rather than an integrated GPU - https://ubi.li/q0hCX
- Clear Ubisoft Connect cache - https://ubi.li/uNKwr
- Add the game to the white list of your anti virus software
- Launch the game in Windows compatibility mode if you are using Windows 11 - https://ubi.li/h0VCZ
- Perform a SFC scan - https://ubi.li/gCxN0 (Win 10 & Below) https://ubi.li/OYBuj (Windows 10 & 11)
- Unplug non-essential peripherals (extra monitors, controllers, VR equipment, etc.)
- Reinstall the support software - https://ubi.li/s9Zj3
- Uninstall the game and Ubisoft Connect, then reinstall them on the same drive as your OS - https://ubi.li/cf8hs

If those steps do not help could you please confirm your PC specifications.

[Ubi-Keo]

Originally posted by Vlad 254:

I had the same issue and I already have a Ubisoft account for their launcher.

So assuming you have the Ubisoft account for Ubisoft Connect, and I use Nvidia not AMD so I'm not sure what you use.

I launched it from GeForce Experience. Once I did that I have been able to launch it through Steam ever since.

Originally posted by Tonykov:

---UPDATE---
After two hours of trying every possible solution I decided to make a clean installation of Windows 11 and now the game works. I don't know what Windows setting was preventing the game from running, but reinstalling Windows fixed it.

---ORIGINAL POST---
Same problem here : (

My specs are Ryzen 7800X3D + RTX4090 + 32GB

I tried all suggested solutions and some weirder ones found on Youtube regarding this same problem, nothing worked. My PC is correctly optimized and updated and I play a ton of new AAA games, I just finished Space Marines 2 and Silent Hill 2 for example. I even played Avatar Steam Version without problems.

Hi Vlad 254 & Tonykov,

I'm pleased to hear that you are now able to launch the game.

[Zoolla]

Originally posted by Ubi-Keo:

Originally posted by Zoolla:

Pls help game won’t launch

Hi Zoolla,

I'm sorry to hear that you are experiencing an issue launching Assassin's Creed Mirage.

Could you take a look at the PC troubleshooting in the link below and go through any of the steps you may not have tried, then try again:

https://ubi.li/x17TX

However, if the issue persists I would recommend trying each of the following:

- Ensure your game is running on a dedicated GPU rather than an integrated GPU - https://ubi.li/q0hCX
- Clear Ubisoft Connect cache - https://ubi.li/uNKwr
- Add the game to the white list of your anti virus software
- Launch the game in Windows compatibility mode if you are using Windows 11 - https://ubi.li/h0VCZ
- Perform a SFC scan - https://ubi.li/gCxN0 (Win 10 & Below) https://ubi.li/OYBuj (Windows 10 & 11)
- Unplug non-essential peripherals (extra monitors, controllers, VR equipment, etc.)
- Reinstall the support software - https://ubi.li/s9Zj3
- Uninstall the game and Ubisoft Connect, then reinstall them on the same drive as your OS - https://ubi.li/cf8hs

If those steps do not help could you please confirm your PC specifications.

My spec
cpu: AMD Ryzen 3 3100

monitor: LG Ultragear 27GP850P NanoIPS HDR

cpu cooler: be quiet! Pure Rock 2

gpu: MSI GeForce RTX 3060 Ventus X3 OC 12GB GDDR6

motherboard: ASRock B450 Pro4

ram: Corsair 32GB (4x8GB) 3200MHz CL16 Vengeance RGB Pro

ssdv1: Patriot 512GB M.2 PCIe NVMe P300

ssdv2: Goodram CX400 1TB

case: Corsair iCUE 465X RGB Black

psu:Corsair CV 550W 80 Plus Bronze