Game crashes at startup - YU-RIS Debug Info [563]

[nomorep4nico]

Hello!

When i start the game, i get this error. My computer has Windows 7 and 64 bits, how can i fix it?


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data\script\eris\es_gsd.yst

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563 s–Ú

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[Kai]

Hello Annoying Pony,

We greatly apologize for the trouble you are experiencing with launching your game. This crash mostly likely stems from corrupted save data. Since the game uses Steam Cloud Saves, even if you uninstall and reinstall it, this could cause the save data to be redownloaded via the Steam client at run time, causing the game to crash all over again. As a test, could we please ask you to do the following, and see if the game launches successfully after doing so?

1. Disable Cloud Saves for this title by right-clicking on Ozmafia in your games list > Properties > Updates tab, then uncheck "Enable Steam Cloud Synchronization for OZMAFIA!".
2. Go to your Ozmafia installation directory. On Steam, you can easily do this by right-clicking on Ozmafia in your games list > Properties > Local Files tab > Browse Local Files.
3. Make a backup of your "save" folder, if desired.
4. Delete or rename the existing save folder from the directory, so that the game cannot find it on launch.
5. Try starting the game!

If this solution does not work, we strongly encourage you to send us a support email and one of our customer service representatives will work with you to solve this issue. That email is [e-mail].

Thank you!

[nomorep4nico]

Thank you so much! It's working perfectly! :))

[Kai]

Originally posted by Annoying Pony:

Thank you so much! It's working perfectly! :))

Hi there!

You're very welcome. We're very pleased to hear that you're game is now working. Feel free to contact us agaain if you run into any troubles running your game going forward. :)