I've asked Steam for a refund

[tmwfte]

Misleading customers through misinformation on the store page is inexcusable. We'll see what Steam Support says.

[tmwfte]

İlk olarak Satoru tarafından gönderildi:

And what 'misinformation' are you talking about

Being sold on the basis of single player is the main one.

They also technically are spreading misinformation through selling the game on the basis of achievements, leaderboards, cards, and workshop. There's also lack of information when it comes to the always-on online DRM (and third party account). While I've seen many devs implement these things later, I'm just tired of this behaviour and am not going to put up with it going forward. I don't ask for a lot of refunds -- in fact, I've only ever asked for one before -- but I'm done being a piggybank for devs who are just going to take advantage of their customers.

[Blue Shark~Vault Boy /CZE/]

İlk olarak Satoru tarafından gönderildi:

İlk olarak Blue Shark~Vault Boy /CZE/ tarafından gönderildi:

And they also fail to share the fact that this is a mobile port. Glad I checked forum before blindly buying it.

For the love of god it is not a 'mobile port'. Did you even play the original?

Nah, I only own every single DLC for it and have 362h total.

Which begs the question. If people all over this forum do say it's a mobile port (including people who own the game), what leads you to believe otherwise if you do not own the game yourself?

[theonerayman]

İlk olarak Satoru tarafından gönderildi:

İlk olarak TG Bingo tarafından gönderildi:

how do you ask for a refund? i havent done it before

You'd have to contact Support. the offical policy is No Refunds. Unless you can come up with a gigantic excuse for something it's hard to get a refund. The "SP is misleading" angle is likely not going to work out well given that this kind of SP model is used in a lot of games.

There is NO singleplayer, None, at all, what so ever. Not offline, Not online, NO single player! NONE!

[Satoru]

İlk olarak Lusid tarafından gönderildi:

But in this you have to play games on their servers.

The same for BO2 'solo' zombies mode.

Cannot make private or (i believe) locked games.

My understanding is that this is coming from perusing the forums here.

[Satoru]

İlk olarak theonerayman tarafından gönderildi:

İlk olarak Satoru tarafından gönderildi:

You'd have to contact Support. the offical policy is No Refunds. Unless you can come up with a gigantic excuse for something it's hard to get a refund. The "SP is misleading" angle is likely not going to work out well given that this kind of SP model is used in a lot of games.

There is NO singleplayer, None, at all, what so ever. Not offline, Not online, NO single player! NONE!

TBH the 'no indication of 3rd party login' is a much better gambit than the 'no singel player one' if you're going to make a case to Support.

[tmwfte]

İlk olarak Satoru tarafından gönderildi:

My understanding is that this is coming from perusing the forums here.

This isn't an Early Access game. It's being sold as a fully-functional, fully-released game. If single player (or any other feature) is coming in the future it should be explicitly stated on the store page and not be sold as if it already had these features.

[theonerayman]

İlk olarak Satoru tarafından gönderildi:

İlk olarak Lusid tarafından gönderildi:

But in this you have to play games on their servers.

The same for BO2 'solo' zombies mode.

Cannot make private or (i believe) locked games.

My understanding is that this is coming from perusing the forums here.

If it was coming later they should have said that it would be later. If you read the press release it doesn't say "coming soon" it says "Players can still slice, shoot and pulverize their enemies – or build defenses to do the dirty work for them – alone or with up to three friends. "

[Satoru]

İlk olarak tmwfte tarafından gönderildi:

İlk olarak Satoru tarafından gönderildi:

My understanding is that this is coming from perusing the forums here.

This isn't an Early Access game. It's being sold as a fully-functional, fully-released game. If single player (or any other feature) is coming in the future it should be explicitly stated on the store page and not be sold as if it already had these features.

The game doesn't advertise private/locked lobbies so that's not really a relevant point of contention.

If the game doesn't allow for Single Player then yes that would be something that is of concern.

[theonerayman]

İlk olarak Satoru tarafından gönderildi:

İlk olarak tmwfte tarafından gönderildi:

This isn't an Early Access game. It's being sold as a fully-functional, fully-released game. If single player (or any other feature) is coming in the future it should be explicitly stated on the store page and not be sold as if it already had these features.

The game doesn't advertise private/locked lobbies so that's not really a relevant point of contention.

If the game doesn't allow for Single Player then yes that would be something that is of concern.

That's what we are trying to explain here mate. There is NO single player. I mean NONE!! it is NOT possible at this time to play the game single-player or "alone" as they stated with their own words.

[Satoru]

İlk olarak theonerayman tarafından gönderildi:

If it was coming later they should have said that it would be later. If you read the press release it doesn't say "coming soon" it says "Players can still slice, shoot and pulverize their enemies – or build defenses to do the dirty work for them – alone or with up to three friends. "

My comment was concerning the comments on private lobies and locked lobbies. Which have nothing to do with whether the game has Single Player or not. Please understand the content from which you quote from.

[Meturoido]

İlk olarak Satoru tarafından gönderildi:

İlk olarak theonerayman tarafından gönderildi:

There is NO singleplayer, None, at all, what so ever. Not offline, Not online, NO single player! NONE!

TBH the 'no indication of 3rd party login' is a much better gambit than the 'no singel player one' if you're going to make a case to Support.

Which is a huge issue that should have been already disclosed on the store page. This game is always online drm with a third party service as a requirement.

You know, GFWL, Uplay, Origin....Playverse....

[tmwfte]

İlk olarak Satoru tarafından gönderildi:

The game doesn't advertise private/locked lobbies so that's not really a relevant point of contention.

If the game doesn't allow for Single Player then yes that would be something that is of concern.

In its current state, the game doesn't allow for single player. If there are people there, your lobby will fill up, regardless of whether or not you want to play on your own.

[Blue Shark~Vault Boy /CZE/]

İlk olarak theonerayman tarafından gönderildi:

If it was coming later they should have said that it would be later. If you read the press release it doesn't say "coming soon" it says "Players can still slice, shoot and pulverize their enemies – or build defenses to do the dirty work for them – alone or with up to three friends. "

They actually changed that to "Grab three friends and build a team of heroes from twelve different classes" :D

And BTW there is no single-player in game modes any more either.

[Edmundo Studios]

Please let us know how you get on I would like a refund to

[Dab_Masterson]

İlk olarak Satoru tarafından gönderildi:

İlk olarak Lusid tarafından gönderildi:

But in this you have to play games on their servers.

The same for BO2 'solo' zombies mode.

Cannot make private or (i believe) locked games.

My understanding is that this is coming from perusing the forums here.

Peruse harder.