Gamepad doesn't work

[WildlifeMarshal]

Using an Xbox One controller, I can skip the intro videos with the pad but that's about it. Once I get into the menus gamepad doesn't work and it doesn't work on gameplay either. Anyone know what I can do?

edit: My wireless 360 controller isn't working either.

[Garfunkula]

You can't use a gamepad for the main menu.

To get your controller working in-game, on the Game Board find the pink card with a wrench on it to get into settings. You should be able to change your control input from there. If it's already on Gamepad, I don't know what to do.

Hope this helps.

[WildlifeMarshal]

Oh ok, I will do that. Thanks.

It shouldn't have full controller support logo on the store page if it doesn't work in the menus.

[kalyway]

I'm currently having this issue. I can skip past the intro cutscenes, however, I'm unable to actually use the gamepad (Xbox One S or Xbox One Controller) in game. I even went to the pink wrench card and it doesn't see my controller... :/

[Alawi]

yes same but i have ps4 controller and even ds4 windows dowesnt work